by Aditya Mishra | Feb 22, 2020 | Business Excellence, Leadership
VUCA as a concept has been in use since the early 2000s to describe the situation many businesses started encountering frequently. There were several disruptions due to geopolitical developments, technological advancements and changes in the global economic...
by Aditya Mishra | Jan 25, 2020 | Business Excellence, Customer, Customer Engagement, Leadership, People
Every organisation needs customers to buy its products, services or the purpose repeatedly over time. This loyalty leads to advocacy and hence, is critical for the growth of the organisation. We know, some organisations have done this well and thus, have stayed...
by Aditya Mishra | Nov 17, 2019 | Business Excellence, HR, Leadership
The ability to tide over a crisis is the mark of a robust organisation. And the HR can play a seminal role in turning threats into opportunities. The last major slowdown was a decade ago during the global financial crisis. We learnt several lessons then. All...
by Aditya Mishra | Nov 3, 2019 | Business Excellence, HR, Leadership
Last week I was hearing Peter Betzel, Managing Director of IKEA India talk about IKEA’s history and ways of working. IKEA, the world’s largest in furniture and home furnishing says that they create a better everyday life for the many people. They look for people who...
by Aditya Mishra | Oct 27, 2019 | Business Excellence, HR, Leadership, Manager, People
Four years ago, we started with a belief that we could make a difference in the way companies acquire talent for themselves. We were quick to get a bunch of folks who were excited about the prospects of the journey and passionate about co-creating an institution. We...
by Aditya Mishra | Oct 13, 2019 | Business Excellence, HR, Leadership
A couple of years ago, we heard the voices on the floor about delays in incentive payout. Naturally, it was an area of concern for our team members. We were clear that rewards and recognition have to be timely. We couldn’t let this simmer; we deep-dived and understood...
