Staffing Company | Staffing agency | Recruitment and Staffing Services in Mumbai | CIEL HR
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Staffing Services in Mumbai

In any list of staffing companies in Mumbai, CIEL HR is a name that will appear at the top. We offer staffing services in Mumbai for Manufacturing, Energy, Infrastructure, IT & ITES, Financial Services, Consumer Products, Pharma and Services sectors. CIEL HR has worked with more than 1600 companies across the country in just four years. We have delivered recruitment and staffing services to our clients based on their specific talent requirements.

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    Home >> Staffing Company in Mumbai

    Are you looking for the best staffing agency in Mumbai?

    If you have been searching for the best staffing agency in Mumbai for hiring permanent or contractual employees, you have come to the right place. We can help you find the right talent from any part of Mumbai based on your specific job requirements.

    We source candidates after thoroughly screening applicants with our machine learning customized algorithms to reduce the hiring cycle-time. We are one of the leading staffing companies in Mumbai that uses scientific methods to assess the candidates’ fitment into your company’s needs and culture. Above that, we strive to be a constant point of contact between the company and applicants until the recruitment process is completed. Along with hiring services, we also help check applicant references and backgrounds.

    Why CIEL HR?

    CIEL HR staffing agency in Mumbai has the experience and expertise in sourcing candidates for different functions, from entry level to top level management. Moreover, we offer the same commitment and dedication whether we are sourcing a single resource or do bulk hiring for your company.

    CIEL HR operates from more than 38 locations spread across the country. So, once you come to us for staffing solutions, you don’t have to spend time searching for the top staffing companies in Bangalore, Hyderabad, Mumbai or other cities for your branch offices. We can be your one-stop-staffing solution provider for all your offices across the country and abroad. CIEL HR is one of the leading staffing companies in Mumbai that is also expanding beyond geographical boundaries. Our wide national presence makes CIEL HR your best recruitment partner.

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    Best Recruitment Services Across Different Industries

    If you are looking for the best recruitment agency in Mumbai for freshers as well as senior roles, look no further than CIEL HR. We are there to provide all the assistance you need for your talent acquisition. So, what are you waiting for? Contact us right away for all your hiring needs.

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    Consumer Retail and Services

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    Manufacturing & Engineering

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    It and Outsourcing

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    Energy and Infrastructure

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    Banking, Financial Services and Insurance

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    Pharma, Healthcare and Life Science

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    BPO and KPO

    Recruitment and Staffing Case studies in different industries.

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    FAQs

    What does a staffing company do?

    Staffing companies help you fill your organisation’s contractual roles. It not only helps you identify the ideal candidates for the roles, it also takes care of the entire candidate life-cycle, from onboarding till the employee leaves the organisation through the monthly payroll to fulfilling the statutory requirements.

    Firstly, Staffing services providers must be equipped with the knowledge and capability of sourcing and screening candidates. Job consultants or Recruitment consultants in a Staffing company are trained to decipher the competencies of a candidate by analysing the resume and conducting interviews. They source candidates who match the culture of the client organization. Secondly, the Staffing service provider must have the necessary geographic presence to fulfil talent needs of the organization spread across multiple locations in India. Thirdly, it needs to have the IT systems which leverage technology to provide reliable and continuous services to the organization as well as the temp employees through the entire process of recruitment, onboarding and payroll to statutory compliances, employee benefits, query handling and career progression.

    CIEL’s expertise in providing staffing solutions enables you to focus your energies on your core business activities and spend less time on filling the contractual roles and administering the HR processes for the contract employees. Our trained professionals spread across our 50+ offices in 39 locations across India have in-depth knowledge and access to the local talent pool.
    An expert staffing team will help in recruitment of candidates for all business verticals ranging from consumer, retail, financial services, IT, BPO, KPO, engineering, manufacturing and infrastructure to pharma, healthcare, entertainment, education and a range of services.

    What are the services provided by a staffing agency?

    A typical staffing agency provides a host of services like

    • Recruitment
    • HR Policies
    • Payroll and Compliance
    • Ethics & Compliance
    • Performance Management
    • Compensation & benefits
    • Incident Resolution
    • Smooth Transition processes
    • Exit Management
    What are the benefits of a Staffing Agency?

    Typically a Staffing agency enables the organisation to stay flexible in terms of the number of people it employs, the costs and the HR processes for administering the employees. Flexibility helps an organisation ramp up or ramp down its headcount based on the rise and fall of demand for its products and services. Secondly, flexibility allows the organisation to hire on its permanent payrolls after observing the performance and potential of an employee. Furthermore, flexibility allows an organisation to reward and recognise employees freely without the boundaries imposed by the organisation’s HR policies.

    Many organisations have a need of talent with specific skill sets for a fixed period of time to carry out projects. They do not see the need for such talent in the long term. In some other cases, the need could be for the long term but not a full-time basis, rather for a limited number of hours in a week or a month. In these situations, a Staffing company can fulfil the requirements right from identifying the right talent to deploying them for a fixed period of time and specific hours.

    Organisations need talent on the field for sales, operations, after-sales service and supply chain functions. They do not need to invest time, efforts and leadership bandwidth to recruit, engage, develop and administer the HR processes for these people on the field. A staffing company spread geographically pan India is best-suited to augment and supplement the organisation’s core workforce

    How to choose a Staffing Service?

    Staffing Service Provider should have wide geographic reach to the talent pool by its physical presence on the ground. Secondly, it must have demonstrated expertise in recruiting talent for the contractual roles. Thirdly, it must have a strong leadership team with relevant experience in the industry and hands-on approach to make sure that the intensity of operations in a Staffing agency are managed efficiently and with high quality. Fourthly, the service provider must have reliable IT systems and strong processes which make life easy for the client organisation and the temp employees. Last but not the least, it must have the necessary financial depth to run operations smoothly. Certifications and testimonials can help in making a choice.

    What are the best recruiting agencies in Mumbai for IT?

    Almost all recruitment companies in Mumbai recruit for the IT industry. The best agency is the one who is able to understand what you need, is able to show hands-on approach in sourcing talent and is keen to partner with you. The best agency for you is the one who finds you as a good client for it; else you might be just one more addition to their already large portfolio of IT clients. CIEL has a strong team of consultants who specialize in recruiting for the IT industry and have accomplished hiring many professionals right from the nid levels to CXO levels.

    Who provides the best recruitment and staffing services in Mumbai?

    There are 100 plus recruiting companies in Mumbai. The best agency is the one who has the expertise to understand the kind of roles you need to fill, and has a strong leadership team who can intervene at the right time in driving the recruiting assignment for you. Take care to evaluate that you will be one of their valued clients and receive the attention you want. CIEL is an agency that services more than 1600 companies (and growing) in filling their permanent positions across functions. CIEL’s customers are spread across the industry sectors of banking, financial services, consumer products, retail and all other services, manufacturing, engineering and infrastructure, pharma, healthcare and life sciences.

    There are a handful of Staffing companies in Mumbai who have the right capabilities to service you reliably through the entire value chain, right from recruiting, onboarding and monthly payroll to statutory compliances, employee query management, employee benefits and career progression. They must have a wide geographic presence, strong muscles for recruiting, a reputed management team, robust systems and processes apart from healthy financial depth. CIEL services nearly 200 companies spread across industry sectors from its 50+ offices in 39 locations (and growing) across India. Having demonstrated consistent results, CIEL is India’s fastest growing large Staffing company

    How helpful are staffing agencies to an Organization?

    Staffing agencies provide invaluable flexibility to an organization. They help companies ramp up or ramp down their employee base based on the peaks and troughs of the demand cycle. They help companies acquire specialised talent for a fixed period of time for specific projects. They help companies acquire talent which they would not have otherwise been able to access on their own. Organisations can absorb some of the top performing temp resources as their permanent employees. They can focus on their core business rather than investing time, efforts and leadership bandwidth in filling contractual roles and running HR processes to administer these resources. Furthermore, they can reward and recognise the emp employees flexibly rather than being limited by the company’s HR policies for their core employees, thus staying agile and a great place to work for temp employees.

    What is the role of permanent staffing agencies?

    Permanent staffing agencies help companies find the best matching talent for their organisation and their context. For example, the hiring requirements of every salesperson in all footwear retailers are not the same. This is because the context of each outlet is different. The role of a permanent staffing agency or a recruiting agency is to understand this context, source matching candidates from the market using a variety of sourcing methods, screen the right ones, present them for further assessment by the organisation and see the process through the selection of the right candidate, roll out of the offer, joining and onboarding of the person till the new joinee settles down in the new role

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      Mumbai Jobs

      Windows / IIS Engineer - Mumbai ,Pune, Bangalore, Chennai Location

      Loc: Mumbai ,Pune ,Bangalore ,Chennai Exp: 5-8 years Windows / IIS Engineer : • Working Knowledge of Windows Platform • Should have strong Windows server migration experience for managing internal infrastructure servers and assisting Dev team for migration projects • Installing and configuring websites on IIS web server. • Maintain and strengthen SSL Security in Web Environments • Experience in installation and configuration of different software on Windows OS (Eg: Exstream, Print, Docview, Print, Saleslogix ) and data restoration • Powershell and scripting knowledge / experience • Analyzing and troubleshooting the web server crashes with Debug diagnosis tool. • Perform disaster recovery and can assist on backup and restore activities with respective teams. • Performance tuning of windows and web servers. • Analyzing the IIS logs using Splunk tool. • Creating of batch scripts to automate the release activities. • Managing the code changes through release process on production servers. • Creating and setting up application pool settings to maximize the server performance. • Coordination with the clients for the application related issues. • In depth knowledge of Networking concepts like Firewalls and DMZ, should be able to work with Networking teams to get them configured.

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      Service desk engineer - Mumbai, Chennai

      Candidate need to work from Chennai/Mumbai office. Shift starts from evening 4PM Minimum 2-5 years of experience as a Service Help Desk / Technical Support Technician or Semi-Technical support role. Good understanding of computer systems, mobile devices and other tech products. Strong problem solving abilities with Ability to diagnose and resolve basic technical issues. Strong verbal and written communication skills, with the ability to effectively communicate to a variety of audiences. Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution. Must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers First point of contact for all end user reporting technical issues over the phone, Chat or email or web. Responsible for providing the first-line of technical support of hardware, Operating Systems, sub-systems and/or applications for customers and/or employees Performing remote troubleshooting through diagnostic techniques and pertinent questions Applies basic diagnostic techniques to identify issues, investigate causes and recommend solutions to correct common failures Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements Escalates, if needed, unresolved or complex issues to the Remote Support Engineering staff or Field Engineering or respective support groups Maintains call quality and response times as per the agreed SLA's. Strict adherence to meeting all the agreed SLAs and KPIs Log all incidents and requests in the ITSM tool. Maintains records of calls and ensure all cases are updated in the system and Categorize and record reported queries and provide solutions Advise users on appropriate course of action Monitor issues from start to resolution Systematically interprets user problems and identifies solutions and possible side effects. Ability to paraphrase and trouble shoot issues Uses experience to address user problems and interrogates database for potential solutions. Responds to common requests for service by providing information to enable fulfilment. Promptly allocates unresolved calls as appropriate. Maintains records, informs users about the process and advises relevant persons of actions taken Adhere to the documented policies and procedures Pass on any feedback or suggestions by customers to the appropriate internal team Engages other support teams or resources as & when appropriate to resolve tickets Use appropriate CTI classification for incidents and requests Create a positive end user experience and build a good rapport with the customer by ensuring timely resolution, escalation or communication of status updates Maintain confidentiality with regards to client / customer information & adhere to the NDA guidelines Identify major incidents and invoke the major incident management process Identify new issues and contribute to Knowledge Base development Install, modify, and repair computer hardware and software

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      Service Desk - Mumbai, Chennai Location

      Minimum 2-5 years of experience as a Service Help Desk / Technical Support Technician or Semi-Technical support role. Good understanding of computer systems, mobile devices and other tech products. Strong problem solving abilities with Ability to diagnose and resolve basic technical issues. Strong verbal and written communication skills, with the ability to effectively communicate to a variety of audiences. Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution. Must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers First point of contact for all end user reporting technical issues over the phone, Chat or email or web. Responsible for providing the first-line of technical support of hardware, Operating Systems, sub-systems and/or applications for customers and/or employees Performing remote troubleshooting through diagnostic techniques and pertinent questions Applies basic diagnostic techniques to identify issues, investigate causes and recommend solutions to correct common failures Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements Escalates, if needed, unresolved or complex issues to the Remote Support Engineering staff or Field Engineering or respective support groups Maintains call quality and response times as per the agreed SLA's. Strict adherence to meeting all the agreed SLAs and KPIs Log all incidents and requests in the ITSM tool. Maintains records of calls and ensure all cases are updated in the system and Categorize and record reported queries and provide solutions Advise users on appropriate course of action Monitor issues from start to resolution Systematically interprets user problems and identifies solutions and possible side effects. Ability to paraphrase and trouble shoot issues Uses experience to address user problems and interrogates database for potential solutions. Responds to common requests for service by providing information to enable fulfilment. Promptly allocates unresolved calls as appropriate. Maintains records, informs users about the process and advises relevant persons of actions taken Adhere to the documented policies and procedures Pass on any feedback or suggestions by customers to the appropriate internal team Engages other support teams or resources as & when appropriate to resolve tickets Use appropriate CTI classification for incidents and requests Create a positive end user experience and build a good rapport with the customer by ensuring timely resolution, escalation or communication of status updates Maintain confidentiality with regards to client / customer information & adhere to the NDA guidelines Identify major incidents and invoke the major incident management process Identify new issues and contribute to Knowledge Base development Install, modify, and repair computer hardware and software

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      Oracle Forms - Mumbai, Pune location

      Oracle Forms Years of Experience: 5+ years JD: Strong in ORACLE SQL , PL/SQL, Forms/Reports development Write clear codes and prepare coding documentation and system testing. Develop Procedures, Functions, Packages, Triggers, Sequence Creation and Handling exceptions. Develop ORACLE Forms and reports, UNIX shell scripts, understanding of Web Architecture, Oracle Fusion Middleware Modify existing codes to optimize ORACLE applications. Reading / Writing files using UTL_FILE, SQL tuning. Provide support to all system interfaces. Proficient in coding database backend functions, procedures, triggers, packages etc.

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      CIEL/SEL/28448: VP -Business Development- Mumbai

      VP -Business Development Location- Mumbai Brief About the Profile:NBFC in the field of Loan against ESOPs/Shares. The customer acquisition approach is, primarily to approach unlisted companies with large workforce and having issued ESOPs to the employees. The primary objective of the role, is to promote ESOPDhan as a tool of employee welfare to the companies. Through the company management, have to reach to the employees, who are beneficiaries of ESOPs of the companies. The initial briefing/pitch to the employees might be a town hall address to all employees and thereon to deal with each employees and resolve their doubts and convince the features of ESOPDhan. Majority of target customers will be senior management workforce including CXOs.  MBA from a reputed Business School 3 to 5 years’ experience in Business Development/Sales profile Excellent communication skill Robust presentation skill, including addressing large audience Basic understanding of Finance Networking and relationship management skills

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      CIEL/SEL/28414: Graphic Designer with a Food Company in Bangalore / Mumbai

      Expertise with Adobe Photoshop, Adobe Illustrated, Canva; Drawing/Illustration, video editing and photography skills would be a bonus. Marketing understanding and aesthetic sensibilities are a must. Define an overall creative approach for the brand Conceptualize and execute illustration, Gifs or photo-based social media creatives based on the defined creative strategy and approach Work on different projects ranging from brand identity to banners to brochures, retail store branding and other marketing collaterals Understand branding aspects, and work towards improving the overall brand experience of Postcard across different platforms Run quality checks on creative assets Be an active advocate for anything that is creatively inspiring and can help the brand Requirements 1-2 years of work experience Strong understanding of graphic design fundamentals such as colours, typography, composition, and design principles Strong aesthetic sense of visual design. Should be able to tell great work from good work Good understanding of the digital space, the visual aesthetics of various digital channels (including social), the content formats available within them and how they can be leveraged in a creative manner Expertise in Adobe Creative Suite (at least Photoshop and Illustrator). Comfort in working with other creative software would be a big plus Effective time management skills and the ability to meet deadlines Ability to work under pressure, handle last minute requests when needed, and provide quick response creations without compromising quality Drawing/illustration, video editing and photography skills would be an ace up your sleeve

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      CIEL/SEL/28224: Team Leader CRM with a Natural Gas Distribution Company- Mumbai

      Position Title:Team Leader CRM Grade/ Band:Chief Manager (M2) Location: Mumbai(BKC) Job Objective: Lead the department into CRM_2.0, formulation of policy and procedures for effective management of customer / stake holders concerns and contacts, building and nurturing team for handling their responsibilities effectively. Vendor development & Monitoring, Inter departmental co-ordination for a healthy business relationship Essential functional competencies required: ► Customer orientation (good listener, proactive, patient) ► Organisation process & policies ► Analytical skill ► Vendor management ► Command over English & Hindi languages Desired functional competencies required: ► Customer grievance handling experience ► Basics of SAP ► Exposure to new technologies related to CRM ► Familiarity/ Command over Marathi Language Educational Qualification Include Additional Certification if any: ► Educational Qualification: Full time Graduate with Full time MBA (Marketing / Mass Communication/ CRM) Relevant Experience: Previous Work Experience: Minimum 13 years’ experience at a Senior level in Customer Service, handling customer complaints, query, and service request, preferably in Oil & Gas, Telecom, Insurance, Banking, Retail / e-retail chain, ITES (e-commerce). ► Preference to be given to candidate having IT exposure with experience of new technologies (e.g.Chatbot, WhatsApp, etc.) for customer interaction.) Key responsibilities & Accountabilities : 1. Customer focus: • Leading the department into thinking and implementing new / innovative ideas to enhance customer experience. • Responding to customer’s concern/ complaints and ensure that cases are closed/ addressed within given benchmarks by pursuing with concerned department. • Ensure 100% response within 48 hours for concerns received from Government, PNGRB, and MOPNG etc. • Review resolution of the cases received through MD/ DMD / Sr. Management/ MoPNG/ PNGRB, etc.office and approve reply for the customer. • As an Appellate Authority review the escalated customer concerns received and forward the same to the concerned departmnets for suitable resolution and convey feedback to customer. • Continuous interaction with various departments highlighting critical / rampant customer issues 3 / 4 and getting their timely resolution/ reframing policies/ etc. • Build and maintain healthy relationship with non-profit / non-government organizations (NGOs) dedicated towards consumer protection. • Responsible for building the brand through sustained relationships with select customers, stake holders, statutory bodies, etc. • Monitoring of customer contacts through existing communication channels and opening new channels of communication to enable customer interactions (viz mobile app, social media, chat bot) 2. Departmental processes and policies : • Formulation of policy and procedures for effective management of customer / stake holders concerns and contacts. • Plan and speculate departmental activities as per business requirement and prepare road map and implementing schedule. • Work in close coordination with SAP / any other enterprise module implementation partner to develop contact logging module and associated reports, testing and rolling out changes in the system based on requirement. • Adherence to QoSS of PNGRB and other regulatory requirements. • Generate and circulate MIS as per given schedule i.e. monthly, fortnightly etc. • Suggest solutions on identified gaps, monitor progress, prepare road map and monitor progress of new initiatives. • Prepare and attend internal and external audits such as Internal Audit / ISO compliance / Stake holder audits and ensure closure of all observations/NC’s within the given time frame. • Presentation of CRM activities to Senior Management as per requirement. 3. Budgeting : • Carry out Departmental budgeting exercise and take up new development projects with time schedule execution. • Provide inputs for department annual budget (CAPEX /OPEX) and upload the proposed budget & review of the budget v/s actual 4. Vendor management: • Identify new Vendors as per the business requirements. • Monitor functioning of the vendors in line with the contract terms and set SLA’s • Maintain healthy relationship with all vendors to ensure smooth day to day working. 5. People : • Build and nurture team required to manage the department and various activities. • Mentor & impart training to departmental colleagues & new joinees on processes & practises of the department 4 / 4 • Develop and maintain annual KPI / KRA of the team and biannual review Interested candidates please share your resume on eeshwari.m@cielhr.com

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      CIEL/SEL/28118: Process Engineer (For Chemical Manufacturing Company Navi MUmbai)

      Position : Process Engineer (For Chemical Manufacturing Company) Location : Taloja, (Navi Mumbai) Education Qualification : B.Tech Chemical Engineer from Tier 1 / Tier 2 College Experience : 4 to 8 Years (From Specialty & Fine Chemicals ) About Company : A Client of Ciel HR, multinational speciality chemicals and sustainable technologies company headquartered in London, England. It is listed on the London Stock Exchange located at Navi Mumbai Taloja location 1. Scale-up new processes (and work on New Production Introduction) from lab scale to plant scale 2. Design processes and develop PFD, P&ID, mass-energy balance & basic engineering package 3. Prepare equipment list, cause & effect 4. Equipment sizing, line sizing, equipment selection 5. Participate in risk assessments, HAZOP, management of change reviews 6. Review technical offers from vendors/consultants 7. Perform commissioning trials and ensure effective technology transfer to Operations Interested candidates can apply on apurva.g@cielhr.com Thanks & Regards Apurva G Consultant @CIEL HR

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      CIEL/SEL/28052: OBE- Mumbai

      Newly hired on-field agent will be responsible for dedicatedly drive acquisitions based off a lead list. Onboarding outlets as per the lead list shared Ensuring seamless transition of outlets from onboarding to account management. Bringing escalations to the notice of city and central teams wherever applicable. Onboarding EANO and NRO accounts passed on by the City, Central and VAM team. Handling onboarding escalations for their respective cities coming from Central/Website. Ensuring proper starter pack ( marketing )is subscribed to the restaurant with proper hygiene

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