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Software Technical Writer Exp - 6+ years Location - Bangalore/Hyderbad (WFH to start with)

Location:

Role - Software Technical Writer

Exp - 6+ years

Location - Bangalore/Hyderbad (WFH to start with)

About the Company

A leading semiconductor manufacturer US based MNC

THE PERSON:

As a Technical Writer for AMD ROCm software, you will be working closely with developers, designers, architects, program/project managers, and product managers to plan, create, and edit documents covering software and system-level information. The documentation can span from specifications, product advisories,

application notes to programming guides and reference guides for Machine Learning products and components intended for technical and engineering-based audiences. Documents evolve by various means, including interviewing subject matter experts (SMEs), gathering information from multiple records systems, and analyzing product and feature requirements documents.


THE ROLE:

This role provides a dynamic environment to work within, especially with the audiences for the resulting documentation involving both AMD internal clients and external customers. The candidate will have a strong passion for writing and technology.

The potential and ability to create adequate, concise, and accurate technical documentation are strongly desired to succeed in this role.


KEY RESPONSIBILITIES:

Your job responsibilities will include identifying gaps in content, inconsistencies in data, along with reviewing, designing, and publishing documents using Markdown, reStructured Text, and MS Office. A strong understanding of DITA XML in a Content Management System (CMS) structured, topic-based, and task-based authoring is desired.


The writer will help:

  • Administer: Maintain GitHub repositories and assist contributors with their pull requests.
  • Administer: Maintain partner-specific SharePoint repositories to provide partners with the most up-to-date information.
  • Analyze: Use data to report on your impact, prioritize your work, and adjust to plans.
  • Collaborate: Work with component stakeholders, Support, Product Marketing, Legal, and Customer
  • Engineering teams to understand customer goals and what they need to succeed. Must be a team player.
  • Create: Author and publish high-impact content addressing the needs of a developer audience.
  • Design: Author and publish technical API documentation for developers and partners.
  • Design: Use and create content standards and templates to ensure consistency in the documentation.
  • Plan: Develop, prioritize, and execute customer-focused, data-informed content plans using an agile methodology.
  • Publish: Create various versions of documentation to meet differing partner needs.
  • Publish: Use GitHub and Gerrit as content management systems.
  • Publish: Use third-party open-source documentation platforms, such as ReadtheDocs.
  • Publish: Manage content on Sharepoint and Confluence.
  • Triage: Work through a backlog of documentation items in JIRA.


The ideal candidate would be an independent and self-motivated individual who can prioritize and deliver multiple projects at a time and can adapt to changing requirements and schedules. This role requires that you possess critical-thinking skills and provide you with the opportunity to excel and greatly influence editing, reviewing, and publishing processes as a writer on the team. You must also have a passion for technology, learning, and continuous improvement. A strong understanding of the documentation lifecycle is also required, as a quarterly and annual roadmap is defined to forecast, plan and execute all releases.

The candidate will be required to demonstrate a basic understanding of how the various components and software elements interact within a system. You will join a team and organization that comprises multiple specializations of Program Management, Machine Learning experts, software developers, and system-level engineering teams. You must be able to work closely with these individuals and contribute to the overall technical documentation release plan, which also factors collaboration with staff from sites worldwide.

The AMD ROCm ecosystem comprises open technologies: frameworks (Tensorflow / PyTorch), libraries (MIOpen / Blas / RCCL), programming model (HIP), inter-connect (OCD) and upstreamed Linux® Kernel support.


PREFERRED EXPERIENCE:

  • At least six years of technical writing experience in a technical field (Engineering or Computer Science background is not required, but strongly desired)
  • Experience authoring in Markdown, reStructured Text, and MS Office. Familiarity with DITA XML in a component content management system (CCMS) is strongly desired. Familiarity with the concepts of GPU computing for large-scale applications, compiler, and language- run-time software development
  • Excellent writing, copyediting, and communication skills
  • Ability to deliver results with attention to detail and a sense of urgency
  • Ability to juggle multiple projects and adapt to changing deadlines and schedules
  • Experience with HTML, CSS, XSL, Perl, and other scripting languages
  • Experience working with version control systems - JIRA, JAMA, GitHub, Confluence, and SharePoint


If interested please drop CV to dilika.ponnappa@cielhr.com

Apply Now

Software Technical Writer Exp - 6+ years Location - Bangalore/Hyderbad (WFH to start with)

Location:

Role - Software Technical Writer

Exp - 6+ years

Location - Bangalore/Hyderbad (WFH to start with)

About the Company

A leading semiconductor manufacturer US based MNC

THE PERSON:

As a Technical Writer for AMD ROCm software, you will be working closely with developers, designers, architects, program/project managers, and product managers to plan, create, and edit documents covering software and system-level information. The documentation can span from specifications, product advisories,

application notes to programming guides and reference guides for Machine Learning products and components intended for technical and engineering-based audiences. Documents evolve by various means, including interviewing subject matter experts (SMEs), gathering information from multiple records systems, and analyzing product and feature requirements documents.


THE ROLE:

This role provides a dynamic environment to work within, especially with the audiences for the resulting documentation involving both AMD internal clients and external customers. The candidate will have a strong passion for writing and technology.

The potential and ability to create adequate, concise, and accurate technical documentation are strongly desired to succeed in this role.


KEY RESPONSIBILITIES:

Your job responsibilities will include identifying gaps in content, inconsistencies in data, along with reviewing, designing, and publishing documents using Markdown, reStructured Text, and MS Office. A strong understanding of DITA XML in a Content Management System (CMS) structured, topic-based, and task-based authoring is desired.


The writer will help:

  • Administer: Maintain GitHub repositories and assist contributors with their pull requests.
  • Administer: Maintain partner-specific SharePoint repositories to provide partners with the most up-to-date information.
  • Analyze: Use data to report on your impact, prioritize your work, and adjust to plans.
  • Collaborate: Work with component stakeholders, Support, Product Marketing, Legal, and Customer
  • Engineering teams to understand customer goals and what they need to succeed. Must be a team player.
  • Create: Author and publish high-impact content addressing the needs of a developer audience.
  • Design: Author and publish technical API documentation for developers and partners.
  • Design: Use and create content standards and templates to ensure consistency in the documentation.
  • Plan: Develop, prioritize, and execute customer-focused, data-informed content plans using an agile methodology.
  • Publish: Create various versions of documentation to meet differing partner needs.
  • Publish: Use GitHub and Gerrit as content management systems.
  • Publish: Use third-party open-source documentation platforms, such as ReadtheDocs.
  • Publish: Manage content on Sharepoint and Confluence.
  • Triage: Work through a backlog of documentation items in JIRA.


The ideal candidate would be an independent and self-motivated individual who can prioritize and deliver multiple projects at a time and can adapt to changing requirements and schedules. This role requires that you possess critical-thinking skills and provide you with the opportunity to excel and greatly influence editing, reviewing, and publishing processes as a writer on the team. You must also have a passion for technology, learning, and continuous improvement. A strong understanding of the documentation lifecycle is also required, as a quarterly and annual roadmap is defined to forecast, plan and execute all releases.

The candidate will be required to demonstrate a basic understanding of how the various components and software elements interact within a system. You will join a team and organization that comprises multiple specializations of Program Management, Machine Learning experts, software developers, and system-level engineering teams. You must be able to work closely with these individuals and contribute to the overall technical documentation release plan, which also factors collaboration with staff from sites worldwide.

The AMD ROCm ecosystem comprises open technologies: frameworks (Tensorflow / PyTorch), libraries (MIOpen / Blas / RCCL), programming model (HIP), inter-connect (OCD) and upstreamed Linux® Kernel support.


PREFERRED EXPERIENCE:

  • At least six years of technical writing experience in a technical field (Engineering or Computer Science background is not required, but strongly desired)
  • Experience authoring in Markdown, reStructured Text, and MS Office. Familiarity with DITA XML in a component content management system (CCMS) is strongly desired. Familiarity with the concepts of GPU computing for large-scale applications, compiler, and language- run-time software development
  • Excellent writing, copyediting, and communication skills
  • Ability to deliver results with attention to detail and a sense of urgency
  • Ability to juggle multiple projects and adapt to changing deadlines and schedules
  • Experience with HTML, CSS, XSL, Perl, and other scripting languages
  • Experience working with version control systems - JIRA, JAMA, GitHub, Confluence, and SharePoint


If interested please drop CV to dilika.ponnappa@cielhr.com

Apply Now

Role - Software Technical Writer Exp - 6+ years Location - Bangalore/Hyderbad (WFH to start with)

Location:

Role - Software Technical Writer

Exp - 6+ years

Location - Bangalore/Hyderbad (WFH to start with)

About the Company

A leading semiconductor manufacturer US based MNC

THE PERSON:

As a Technical Writer for AMD ROCm software, you will be working closely with developers, designers, architects, program/project managers, and product managers to plan, create, and edit documents covering software and system-level information. The documentation can span from specifications, product advisories,

application notes to programming guides and reference guides for Machine Learning products and components intended for technical and engineering-based audiences. Documents evolve by various means, including interviewing subject matter experts (SMEs), gathering information from multiple records systems, and analyzing product and feature requirements documents.


THE ROLE:

This role provides a dynamic environment to work within, especially with the audiences for the resulting documentation involving both AMD internal clients and external customers. The candidate will have a strong passion for writing and technology.

The potential and ability to create adequate, concise, and accurate technical documentation are strongly desired to succeed in this role.


KEY RESPONSIBILITIES:

Your job responsibilities will include identifying gaps in content, inconsistencies in data, along with reviewing, designing, and publishing documents using Markdown, reStructured Text, and MS Office. A strong understanding of DITA XML in a Content Management System (CMS) structured, topic-based, and task-based authoring is desired.


The writer will help:

  • Administer: Maintain GitHub repositories and assist contributors with their pull requests.
  • Administer: Maintain partner-specific SharePoint repositories to provide partners with the most up-to-date information.
  • Analyze: Use data to report on your impact, prioritize your work, and adjust to plans.
  • Collaborate: Work with component stakeholders, Support, Product Marketing, Legal, and Customer
  • Engineering teams to understand customer goals and what they need to succeed. Must be a team player.
  • Create: Author and publish high-impact content addressing the needs of a developer audience.
  • Design: Author and publish technical API documentation for developers and partners.
  • Design: Use and create content standards and templates to ensure consistency in the documentation.
  • Plan: Develop, prioritize, and execute customer-focused, data-informed content plans using an agile methodology.
  • Publish: Create various versions of documentation to meet differing partner needs.
  • Publish: Use GitHub and Gerrit as content management systems.
  • Publish: Use third-party open-source documentation platforms, such as ReadtheDocs.
  • Publish: Manage content on Sharepoint and Confluence.
  • Triage: Work through a backlog of documentation items in JIRA.


The ideal candidate would be an independent and self-motivated individual who can prioritize and deliver multiple projects at a time and can adapt to changing requirements and schedules. This role requires that you possess critical-thinking skills and provide you with the opportunity to excel and greatly influence editing, reviewing, and publishing processes as a writer on the team. You must also have a passion for technology, learning, and continuous improvement. A strong understanding of the documentation lifecycle is also required, as a quarterly and annual roadmap is defined to forecast, plan and execute all releases.

The candidate will be required to demonstrate a basic understanding of how the various components and software elements interact within a system. You will join a team and organization that comprises multiple specializations of Program Management, Machine Learning experts, software developers, and system-level engineering teams. You must be able to work closely with these individuals and contribute to the overall technical documentation release plan, which also factors collaboration with staff from sites worldwide.

The AMD ROCm ecosystem comprises open technologies: frameworks (Tensorflow / PyTorch), libraries (MIOpen / Blas / RCCL), programming model (HIP), inter-connect (OCD) and upstreamed Linux® Kernel support.


PREFERRED EXPERIENCE:

  • At least six years of technical writing experience in a technical field (Engineering or Computer Science background is not required, but strongly desired)
  • Experience authoring in Markdown, reStructured Text, and MS Office. Familiarity with DITA XML in a component content management system (CCMS) is strongly desired. Familiarity with the concepts of GPU computing for large-scale applications, compiler, and language- run-time software development
  • Excellent writing, copyediting, and communication skills
  • Ability to deliver results with attention to detail and a sense of urgency
  • Ability to juggle multiple projects and adapt to changing deadlines and schedules
  • Experience with HTML, CSS, XSL, Perl, and other scripting languages
  • Experience working with version control systems - JIRA, JAMA, GitHub, Confluence, and SharePoint


If interested please drop CV to dilika.ponnappa@cielhr.com

Apply Now

Role - Software Technical Writer Exp - 6+ years Location - Bangalore/Hyderbad (WFH to start with)

Location:

Role - Software Technical Writer

Exp - 6+ years

Location - Bangalore/Hyderbad (WFH to start with)

About the Company

A leading semiconductor manufacturer US based MNC

THE PERSON:

As a Technical Writer for AMD ROCm software, you will be working closely with developers, designers, architects, program/project managers, and product managers to plan, create, and edit documents covering software and system-level information. The documentation can span from specifications, product advisories,

application notes to programming guides and reference guides for Machine Learning products and components intended for technical and engineering-based audiences. Documents evolve by various means, including interviewing subject matter experts (SMEs), gathering information from multiple records systems, and analyzing product and feature requirements documents.


THE ROLE:

This role provides a dynamic environment to work within, especially with the audiences for the resulting documentation involving both AMD internal clients and external customers. The candidate will have a strong passion for writing and technology.

The potential and ability to create adequate, concise, and accurate technical documentation are strongly desired to succeed in this role.


KEY RESPONSIBILITIES:

Your job responsibilities will include identifying gaps in content, inconsistencies in data, along with reviewing, designing, and publishing documents using Markdown, reStructured Text, and MS Office. A strong understanding of DITA XML in a Content Management System (CMS) structured, topic-based, and task-based authoring is desired.


The writer will help:

  • Administer: Maintain GitHub repositories and assist contributors with their pull requests.
  • Administer: Maintain partner-specific SharePoint repositories to provide partners with the most up-to-date information.
  • Analyze: Use data to report on your impact, prioritize your work, and adjust to plans.
  • Collaborate: Work with component stakeholders, Support, Product Marketing, Legal, and Customer
  • Engineering teams to understand customer goals and what they need to succeed. Must be a team player.
  • Create: Author and publish high-impact content addressing the needs of a developer audience.
  • Design: Author and publish technical API documentation for developers and partners.
  • Design: Use and create content standards and templates to ensure consistency in the documentation.
  • Plan: Develop, prioritize, and execute customer-focused, data-informed content plans using an agile methodology.
  • Publish: Create various versions of documentation to meet differing partner needs.
  • Publish: Use GitHub and Gerrit as content management systems.
  • Publish: Use third-party open-source documentation platforms, such as ReadtheDocs.
  • Publish: Manage content on Sharepoint and Confluence.
  • Triage: Work through a backlog of documentation items in JIRA.


The ideal candidate would be an independent and self-motivated individual who can prioritize and deliver multiple projects at a time and can adapt to changing requirements and schedules. This role requires that you possess critical-thinking skills and provide you with the opportunity to excel and greatly influence editing, reviewing, and publishing processes as a writer on the team. You must also have a passion for technology, learning, and continuous improvement. A strong understanding of the documentation lifecycle is also required, as a quarterly and annual roadmap is defined to forecast, plan and execute all releases.

The candidate will be required to demonstrate a basic understanding of how the various components and software elements interact within a system. You will join a team and organization that comprises multiple specializations of Program Management, Machine Learning experts, software developers, and system-level engineering teams. You must be able to work closely with these individuals and contribute to the overall technical documentation release plan, which also factors collaboration with staff from sites worldwide.

The AMD ROCm ecosystem comprises open technologies: frameworks (Tensorflow / PyTorch), libraries (MIOpen / Blas / RCCL), programming model (HIP), inter-connect (OCD) and upstreamed Linux® Kernel support.


PREFERRED EXPERIENCE:

  • At least six years of technical writing experience in a technical field (Engineering or Computer Science background is not required, but strongly desired)
  • Experience authoring in Markdown, reStructured Text, and MS Office. Familiarity with DITA XML in a component content management system (CCMS) is strongly desired. Familiarity with the concepts of GPU computing for large-scale applications, compiler, and language- run-time software development
  • Excellent writing, copyediting, and communication skills
  • Ability to deliver results with attention to detail and a sense of urgency
  • Ability to juggle multiple projects and adapt to changing deadlines and schedules
  • Experience with HTML, CSS, XSL, Perl, and other scripting languages
  • Experience working with version control systems - JIRA, JAMA, GitHub, Confluence, and SharePoint


If interested please drop CV to dilika.ponnappa@cielhr.com

Apply Now

CIEL/SEL/22747: Sr Executive - Customer Delight (SWAT) with an Ecommerce company Bangalore

Location: ,Bengaluru,Karnataka,India

  • Responsible to take the ownership of the resolution process for all the customer issues.
  • To build a strong relationship with customers and resolve the queries through calls within the assigned TAT.

Maintains high performance metrics such as quality, productivity, first contact resolution, and attendance.

Experience of having worked with Escalations team / L2/L3 support is a must

2. Open for relocation to Bangalore

3. Preferably a graduate with excellent written and communication skills

4. Candidate to be open to work on different channels of communication (Voice/Chat/Emails)

Apply Now

CIEL/SEL/22623: Oeprations Executive with an Ecommerce company Bangalore

Location: ,Bengaluru,Karnataka,India

Candidates would be operating out of the FnV warehouse

The roles and responsibilities for these set of executives would be

1) Vendor issues resolutions - The would be responsible for monitoring minor issues with vendors( Mismatches in POs, Invoices) and e scalate to the concerned internal PoCs for resolution

2) Vendor Fill Rate monitoring - Track real-time Vendor performance and share inputs on the dedicated forums

3)Tracking Delivery times

4)Liasoning - Coordinating with stakeholders from different internal teams for timely actions

Apply Now

CIEL/SEL/22609: Sharepoint developer-Bangalore

Location: ,Bengaluru,Karnataka,India

Role: Sharepoint developer

Location: Bangalore, Karnataka, India

Experience:5+ years

Mandatory Skills: Sharepoint, SPFx, PowerApps

Requirement:

  • SharePoint online and power automate and SPFx is Mandatory.
  • Proven experience in the development of SPFx web parts and extensions
  • • Proven experience and a solid understanding of Microsoft Power Platform (mainly PowerApps, Power Automate)
  • • Experience in automating business processes using PowerApps, Power Automate, Azure Logic Apps, etc.
  • • Experience in developing solutions based on SharePoint server-side object model e.g. Add-ins, Web Parts, Application Pages, Timer Jobs, Event Receivers, etc.
  • • Experience in developing components using SharePoint CSOM, JSOM & REST API
  • • Experience with client-side/UI technologies such as JavaScript, JQuery , TypeScript, HTML5, CSS3, JSON, Bootstrap etc.
  • • Good exposure in developing solutions in .Net technologies C#/ASP.Net, SQL, IIS
  • • Experience in PowerShell scripts
  • • Excellent communication skill

About the company:

It is the world leader in biological solutions. Together with customers, partners, and the global community, we improve industrial performance while preserving the planet’s resources and helping build better lives. As the world’s largest provider of enzyme and microbial technologies, our bio innovation enables higher agricultural yields, low-temperature washing, energy-efficient production, renewable fuel, and many other benefits that we rely on today and in the future. We call it Rethink Tomorrow.

We work in a truly global environment with a key focus on learning, having a sustainable work-life balance, and working in a cool & collaborative environment. Our key values include trust and earn trust, daring to lead, connecting to create, and unlocking passion. You will be required to live these values on a daily basis.

We want to foster agile and collaborative ways of working including the “Fail fast to Learn fast” principle. As we are a Danish company, there is a huge influence of Danish culture in our day-to-day work so you would be expected to be trustworthy and independent.

Why should you apply?

  • Work in a fast-paced product-based organization.
  • Get an opportunity to work with the core development team and enhance your technical skills.
  • Scope to understand and work with the product team in depth.
  • They built a culture of inclusion and diversity from the 16 plus languages they speak to the 40% strong women workforce.
  • They are always looking for their next set of passionate and innovative minds, who are unafraid to challenge the status quo.

Apply Now

IT Recruiter - Pune ,mumbai,Bangalore

Location: Mumbai, Maharashtra, India

Role

IT Recruiter

Location

Pune,Mumbai,Bangalore

Experience

3+ years

Roles and Responsibility:

  • Research for candidates through internal database, online job/resume boards and referrals (lots of computer-based research work)
  • Call candidates and Qualify / screen / interview them for client positions
  • Coordinate client interviews
  • Revise candidate resumes to highlight their experience
  • Build relationships with candidates
  • Strong IT /Technical knowledge
  • Strong Keyword/Boolean Search
  • Interact with multiple stakeholders within the BU's.
  • End to end recruitment: Sourcing, scheduling , offer generation.

About the company

The company is a specialist provider of healthcare technology services and solutions to healthcare technology companies, providers, payers, and life sciences organizations. With over 4,000 professionals worldwide,it enables healthcare organizations to drive clinical value chain excellence, across integration & interoperability, data management (EDW, Big Data), performance management (BI/analytics), predictive analytics & data science, and digital engagement (mobile, IoT).

Company helps customers accelerate innovation in healthcare through specialized solutions, healthcare technology platforms, proficiencies, and accelerators. Armed with cutting-edge technology & expertise, world-class service quality, and a global resource base, it consistently delivers best-in-class solutions along with an unmatched cost advantage to healthcare organizations worldwide.

Why should you apply?

Work in a fast-paced healthcare organization.

Get an opportunity to work with the core development team and enhance your technical skills.

Scope to understand and work with the product team in depth.

They are always looking for their next set of passionate and innovative minds, who are unafraid to challenge the status quo.

For more details contact dilika.ponnappa@cielhr.com

Apply Now

CIEL/SEL/22520: Sr Executive - ORM (Online reputation management) with an Ecommerce company Bangalore

Location: ,Bengaluru,Karnataka,India

  • Proactively attend all the queries, complaints, requests across the company’s social media platforms
  • Raise issues to the concerned teams and follow up for resolutions
  • Proactively and continuously keep the customer and stakeholders informed about the status of the problem
  • High level of individual discretion to ensure customer satisfaction and business success
  • Build credibility with customers by empathizing with their problem in words, proactively understand their needs and respond promptly
  • Accurately document all customer issues via emails and customer support tools, adhere to the process and follow-up timely
  • Highlight the noise in the social space to the key stakeholders within the organization and ensure speedy resolutions

Apply Now

Lead Angular developer-Bangalore-Immediate joiner

Location: Bengaluru, Karnataka, India

Role : Angular Developer

Location: Bangalore, Karnataka, India

Experience: 5 to 15 Years

Mandatory Skills: Angular,Data structure, Javascript with OOPS, API

Experience:

  • Very strong hands on experience of web and mobile technologies: - HTML JavaScript, HTML5/CSS3,
  • 5 + years of UI Development Experience using JavaScript Frameworks
  • 5+ years of Angular Development Experience
  • Has implemented coding patterns and built UI framework
  • Deep knowledge of AngularJS practices and commonly used modules based on extensive work experience
  • Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system
  • Creating custom, general use modules and components which extend the elements and modules of core AngularJS
  • Creating configuration, build, and test scripts for Continuous Integration environments
  • Cooperating with the back-end developer in the process of building the RESTful API
  • Cross browsers support/experience and knowledge of DOM manipulation on different browsers
  • Performance enhancements on web page load and execution
  • Use responsive web design to create applications that automatically conform to multiple screen sizes/devices.

Responsibility:

  • Ability to develop UI framework on JavaScript and CSS which confines to requirement of Solutions.
  • Ability to work on cross browser compatibility
  • Develop reusable components.
  • Work closely with other developers in the team
  • Coordinating the workflow between the graphic designer, the HTML coder, and yourself
  • Conduct usability testing to identify and fix UI issues
  • Collaborate with business analysts to discuss user interface requirements and brainstorm UI ideas.

About the company:

It is a leading US-Based product development company established in 2004.

A global leader in providing digital solutions for trading and risk, supply chain management and financial services driven by cloud, blockchain, machine learning and analytics. The company has its best-of-breed solutions serve the entire trading value chain across agriculture, energy, metals and mining, and manufacturing markets. The cloud platform provides advanced analytics, one source of data and an automation engine, providing maximum flexibility and investment protection as business needs and market requirements change.

Why should you apply?

  • Work in a fast-paced product-based organization.
  • Get an opportunity to work with the core development team and enhance your technical skills.
  • Scope to understand and work with the product team in depth.
  • Opportunity to work in ETRM/CTRM domain- ahead of the innovation.
  • They built a culture of inclusion and diversity from the 16 plus languages they speak to the 40% strong women workforce.
  • They are always looking for their next set of passionate and innovative minds, who are unafraid to challenge the status quo.

For more details contact dilika.ponnappa@cielhr.com

Apply Now

CIEL/STF/22297: MS SQL DBA - Contract - 3 years-Bangalore

Location: ,Bengaluru,Karnataka,India

Job Title : MSSQL DBA

Job Location : Bangalore

Experinece : 3 to 5 years

Job Type : Contract

Skills :

<!--td {border: 1px solid #ccc;}br {mso-data-placement:same-cell;}-->JD:
Requirement is for CRMNext application with strong knowledge on MYSQL as well.
Key skills required for the job are:\n SQL Server-L2, (Mandatory) and CRM - Customer Relationship Management-L2, (Optional).As a Senior engineer, you should be able to handle first point escalation for all technical and process issues. Provide technical subject matter expertise wherever required. Ensure proper communication and quick resolution for the tickets reported by users in CRMNext application. Plan and schedule Changes, Coordinating with different stakeholders. Perform RCA for Major Incidents related to his / her application. Should have strong knowledge in SQL.

Follow quality / security process defined for the engagement. Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, troubleshooting & Vendor coordination. Perform analysis of frequently occurring issues and suggested solutions so that the same can be fixed permanently. Also prepare SOP documents for the top category of tickets that are occurring in CRM application and share the same to L1 and L2 team, to reduce the inflow of tickets to L2 team.

Prepare Weekly and monthly status reports. Participate in business meetings with various stake holders on a need basis. Work on the service improvement programs. Conduct meetings with OEM for tickets which has dependency on them and document the MOM of the meeting. Training of new team members / juniors. Able to work on Knowledge acquisition and updates to related documents. Minimum work experience

About CIEL HR:

CIEL is a new-age HR Firm, offers Talent Acquisition solutions to its clients leveraging on technology and analytics framework.

Having pioneered several vistas in HR since 1992, the Founders of Ma Foi diversified successfully into the areas of Analytics and Strategy consulting.

The founders along with industry veterans have started their 2nd venture in the HR services market to bring new meanings to the industry through

"Ciel HR Services" strongly anchored on technology and Analytics.

How to apply?

If interested kindly share your updated resume to latha.r@cielhr.com

Apply Now

CIEL/SEL/22183: Sr Manager - Operations Customer Delight for Ecommerce company Bangalore

Location: ,Bengaluru,Karnataka,India

Job Responsibilities:-

  • Experience in Email and Chat process with expertise in driving Customer Satisfaction related deliverable. (Minimum 2-4 years’ experience in handling Chat process)
  • Very Strong Operational skills for managing a team of 80 plus. Sound understanding of Operations & Delivery, coming with a strong background in managing Operations and proven delivery experience.
  • Good experience in people management and passionate about customer experience
  • Ability to manage stress, experience in managing a challenging account
  • Strong leadership skills and ability to ensure team understands job and business requirements and build team empowerment
  • Manage Employee SAT on the floor
  • Be a strong mentor for front line leadership on the floor to deliver on ESAT and productivity
  • Manage Attrition, drive retention initiatives on the floor to manage tenured and experienced employees well
  • Soft Skills Willingness to learn & contribute, Positive Attitude, Effective team management skill, Good communication skills, Adaptable to changes, Open mindedness, Ability to stretch, Commitment to the job, Excellent interpersonal skills
  • Analyze performance results and implement department improvements and Resolve escalated customer complaints



Desired Skills:-

  • 8 to 12 years of Industry Experience with minimum 2-3 years of experience as Operation Manager
  • 00Should be a graduate – any specialization
  • Should have handled multiple teams or team size of 80-100
  • Strategic thinker with strong articulation, storytelling, analytical and problem-solving skills
  • A high degree of customer centricity with demonstrated examples of going extra mile to ensure the right treatment for the end-user
  • Dynamic professional with experience and passion for managing large and diverse teams across multiple sites in a fast-paced environment, able to deal with rapid change and ambiguity
  • Prior experience in balancing quality while managing a fast paced and rapidly growing environment

Apply Now

CIEL/SEL/22152: Training Team Leader with an Ecommerce company Bangalore

Location: ,Bengaluru,Karnataka,India

A high degree of exposure to leading a team of highly talented and motivated professionals who work to achieve the set objectives of the team.

2. The shot at being able to not just handle the inhouse training team, but also the partner training teams across India.

3. Being the guardian of the training SOPs that encompasses the hiring, training and certification of resources across India. This also will give the opportunity to actively monitor loopholes in the system and suggest changes that can help plug these.

4. Monitor the KPIs with each training team contributor and ensure that individuals achieve the best in class scores across time tranches.

5. Managing reporting, MIS, tracking and database management of all LMS related activities.

6. Monitor and ensure adherence to SLAs and TATs.

What do you need (Desired Skills)

1. Graduate/Post-Graduate with minimum 3-6 years of experience in training and at least 1 year of leading training teams.

2. Ability to perform multiple tasks and adjust quickly in short timeframes with limited direct supervision.

3. Open to travel to other locations as per business requirement.

4. Effective communication, organizational, motivational and time management skills.

5. Expected to lead by example.

6. Should display the behavior of a role model always.

Apply Now

CIEL/SEL/22151: Process Automation Analyst - Web Developer Bangalore

Location: ,Bengaluru,Karnataka,India

As a Process Automation Analyst you will be responsible for building and maintaining end to end web application(s) and data pipeline(s) along with enabling CC with all the ad-hoc technical requirements, which cut through technologies like PHP, JS, jQuery, Python, etc.

Developing end to end Web Applications. ● Creating REST APIs. ● Follows the software development lifecycle. ● Documents and demonstrates solutions by developing documentation, code comments and clear code.

Tech Stack: ● PHP ● Mysql, SQL ● HTML, CSS, JavaScript, jQuery ● Python(pandas, sqlalchemy) ● Server - Apache, nginx ● OS - Windows, Linux(Ubuntu) ● Git - Bitbucket

Apply Now

CIEL/SEL/22108: Sales Manager - Logistics Solutions (Bangalore)

Location: ,Bengaluru,Karnataka,India

Position Name: Sales Manager - Logistics Solutions

Job Location: Bangalore

Salary Range: 20 - 30 LPA

Educational Qualification: Bachelor of Engineering in Mechanical/ Electronics/Automobile and MBA (Sales/Marketing) in a reputed institution.

Desired Qualifications & Experience:

  • Minimum of 5+ years of experience in business development and/or sales of enterprise software applications towards large and complex organizations.
  • 2+ years of experience generating leads and developing sales opportunities with new customers.
  • 2+ years of experience effectively conveying value propositions to all management levels at customers, but also internally in a consultative sales approach.
  • 2+ years of growing sales accounts.
  • Bachelor of Engineering in Mechanical/ Electronics/Automobile
  • MBA (Marketing and Sales) from reputed institutes with total 12 + years’ experience in relevant field

Industry Preference: Candidates from the following industries can apply

  1. E-commerce + Courier
  2. Oil & Gas + Metals &Mining + Energy
  3. Automotive Parts + Vehicle Trailers
  4. Cold chain + Perishable commodities
  5. Healthcare + Chemicals

What does the role entail?

  1. Contribute to the transformation of the logistics, Fleets, warehousing, and transportation industry
  2. Build relationship and sales engagement with enterprise customers(Large and Medium) in logistics & warehousing
  3. Innovate business models / adjacencies / opportunities (partnering, networking,), creation of business cases and orchestrate cross divisional business opportunities in the logistics market
  4. Actively explore complex customer requirements on both business and tech stacks to work with crossfunctional teams & integrate feedback into agile development cycles
  5. Proactively assess, clarify, and validate customer needs & Engage in platform play, present and demo solutions, emphasizing their associated value propositions
  6. Maintain record of your sales funnel, incl. a reasonable forecast for long term
  7. Regularly analyze your sales funnel, share insights within the Go-to-Market (GTM) team, and optimize it by implementing new or corrective actions
  8. Collaborate with other GTM Specialists from all Bosch mobility units worldwide to work with your customers and to leverage existing relationships

Supporting competencies for the role:

  1. Business development and sales, ideally in the fleet, transportation, or logistics industry.
  2. Ability to handle enterprise accounts with passion, strong initiatives, and positive attitude
  3. Strong mindset of customer-centricity and passion for customer success
  4. Ability to think strategically, analyze problems and opportunities, and systematically approach them to find solutions or make improvement
  5. Highly results-driven attitude with a demonstrated record of growing sales preferably in the mobility services area & Exposure to both corporate and start-up cultures.
  6. Self-motivated and willing to be flexible in work schedule and hours due to global team distribution.
  7. Excellent time management skills with strong ability to balance competing priorities and to manage several concurrent projects and tasks
  8. Functional experience in Logistics, Fleets focusing on Platform Sales

Apply Now

CIEL/SEL/22050: Operations Manager - Customer Delight with an Ecommerce company Bangalore

Location: ,Bengaluru,Karnataka,India

Job Responsibilities:-

  • Experience in Email and Chat process with expertise in driving Customer Satisfaction related deliverable. (Minimum 2-4 years’ experience in handling Chat process)
  • Very Strong Operational skills for managing a team of 80 plus. Sound understanding of Operations & Delivery, coming with a strong background in managing Operations and proven delivery experience.
  • Good experience in people management and passionate about customer experience
  • Ability to manage stress, experience in managing a challenging account
  • Strong leadership skills and ability to ensure team understands job and business requirements and build team empowerment
  • Manage Employee SAT on the floor
  • Be a strong mentor for front line leadership on the floor to deliver on ESAT and productivity
  • Manage Attrition, drive retention initiatives on the floor to manage tenured and experienced employees well
  • Soft Skills Willingness to learn & contribute, Positive Attitude, Effective team management skill, Good communication skills, Adaptable to changes, Open mindedness, Ability to stretch, Commitment to the job, Excellent interpersonal skills
  • Analyze performance results and implement department improvements and Resolve escalated customer complaints



Desired Skills:-

  • 8 to 12 years of Industry Experience with minimum 2-3 years of experience as Operation Manager
  • 00Should be a graduate – any specialization
  • Should have handled multiple teams or team size of 80-100
  • Strategic thinker with strong articulation, storytelling, analytical and problem-solving skills
  • A high degree of customer centricity with demonstrated examples of going extra mile to ensure the right treatment for the end-user
  • Dynamic professional with experience and passion for managing large and diverse teams across multiple sites in a fast-paced environment, able to deal with rapid change and ambiguity
  • Prior experience in balancing quality while managing a fast paced and rapidly growing environment

Apply Now

CIEL/SEL/22049: Operations Manager - Customer Delight with an Ecommerce company Bangalore

Location: ,Bengaluru,Karnataka,India

Job Responsibilities:-

  • Experience in Email and Chat process with expertise in driving Customer Satisfaction related deliverable. (Minimum 2-4 years’ experience in handling Chat process)
  • Very Strong Operational skills for managing a team of 80 plus. Sound understanding of Operations & Delivery, coming with a strong background in managing Operations and proven delivery experience.
  • Good experience in people management and passionate about customer experience
  • Ability to manage stress, experience in managing a challenging account
  • Strong leadership skills and ability to ensure team understands job and business requirements and build team empowerment
  • Manage Employee SAT on the floor
  • Be a strong mentor for front line leadership on the floor to deliver on ESAT and productivity
  • Manage Attrition, drive retention initiatives on the floor to manage tenured and experienced employees well
  • Soft Skills Willingness to learn & contribute, Positive Attitude, Effective team management skill, Good communication skills, Adaptable to changes, Open mindedness, Ability to stretch, Commitment to the job, Excellent interpersonal skills
  • Analyze performance results and implement department improvements and Resolve escalated customer complaints



Desired Skills:-

  • 8 to 12 years of Industry Experience with minimum 2-3 years of experience as Operation Manager
  • 00Should be a graduate – any specialization
  • Should have handled multiple teams or team size of 80-100
  • Strategic thinker with strong articulation, storytelling, analytical and problem-solving skills
  • A high degree of customer centricity with demonstrated examples of going extra mile to ensure the right treatment for the end-user
  • Dynamic professional with experience and passion for managing large and diverse teams across multiple sites in a fast-paced environment, able to deal with rapid change and ambiguity
  • Prior experience in balancing quality while managing a fast paced and rapidly growing environment

Apply Now

Core java developer-Bangalore-3+ years

Location:

Role: Java Developer

Location: Bangalore, Karnataka, India

Experience: 5 to 9 Years

Mandatory Skills: Core Java , Data structure, Algorithm, spring and Hibernate.

Responsibilities:

  • Design, architecture, and delivery of features and technical components with the highest quality
  • Effective collaboration with cross-functional teams to deliver end-to-end products & features
  • Ability to multi-task and re-prioritize responsibilities based on changing requirements
  • Estimates efforts, identify risks, devises and meets project schedules
  • Debugging/Troubleshooting and fixing issues in QA/UAT/Production environment by working with all stakeholders
  • Rises above the details to see broader picture and implications for whole product/team
  • Continuous innovation and fresh thinking towards product development
  • Create and be part of a healthy and competitive environment within the team
  • Good knowledge of the review process and software development’s best practice
  • Create technical documents for the enhancements/change requests that are being developed

Role

  • 3-6 years of Java developer development experience.
  • 3+ years proven track record of development and design work in the IT industry, preferably in a software product based organization
  • Java, Spring, Hibernate.
  • NoSQL (preferred) or MySQL
  • Startup product experience – hustled through various tech, products , stacks
  • Not a single track
  • Worked through integrations with open source products – Elastic Search, human workflow systems,
  • Not more than 1 year in services companies
  • Design and development of Software components based on requirements and application features based on technical design
  • Good knowledge on review process and software development’s best practice

About the company:

It is a leading US-Based product development company established in 2004.

A global leader in providing digital solutions for trading and risk, supply chain management and financial services driven by cloud, blockchain, machine learning and analytics. The company has its best-of-breed solutions serve the entire trading value chain across agriculture, energy, metals and mining, and manufacturing markets. The cloud platform provides advanced analytics, one source of data and an automation engine, providing maximum flexibility and investment protection as business needs and market requirements change.

Why should you apply?

  • Work in a fast-paced product-based organization.
  • Get an opportunity to work with the core development team and enhance your technical skills.
  • Scope to understand and work with the product team in depth.
  • Opportunity to work in ETRM/CTRM domain- ahead of the innovation.
  • They built a culture of inclusion and diversity from the 16 plus languages they speak to the 40% strong women workforce.
  • They are always looking for their next set of passionate and innovative minds, who are unafraid to challenge the status quo.

For more details contact

dilika.ponnappa@cielhr.com

Apply Now

CIEL/SEL/21772: Customer Care Execuitve with a Milk porduct company Arekere Bangalore

Location: ,Bengaluru,Karnataka,India

  • Excellent verbal and written communication skills in english.
  • Dedicated to work, Adaptability, and responsible for inbound and making outbound calls and regular follow-up.
  • Build a strong relationship/trust with customers by understanding the customer requirements.

Apply Now

CIEL/SEL/21769: Office Assistant - Tenders with a Medical Device company HSR Layout Bangalore

Location: ,Bengaluru,Karnataka,India

Position: Office Assistant/ Executive Assistant

Education: Graduation

Language proficiency : English

Skill : MS office knowledge , Tally (Preferable)

Work experience: 2 years (preferable)

Gender preference : Female

CTC : Dependent on candidates potential + Annual bonus

Responsibilities:

  1. Coordinating between various departments for smooth day to day operation at office.
  2. Managing the Office
  3. Searching for active tenders online
  4. Tender Documentation work ( will be taught on the Job)
  5. Coordination with dealers Over phone on the tender participation.
  6. Assisting CEO

Apply Now

Job hunting is a very important aspect of an individual’s life. Gone are those days when the job hunt was a herculean task. Getting a private job in Bangalore is made easier with various job portals in place. A job portal is a one-stop website that helps us find the job of our choice from around several million job postings available in the job market. An agile curated website with job listings around the country with customizable filters to suit an individual’s preference helps find the desired job at a quick pace.

Scenario of the Job Market post COVID-19

Job market has seen a major hit during the pandemic. Owing to the pandemic, the industries like leisure, hospitality, mining, personal care, and education saw a major shift in the dynamics of their job market. The employees returning to work provides a great opportunity for the job seekers to upskill themselves and apply for competitive jobs. According to a recent survey by Forbes, comparatively from Sept 2020 – Sept 2021, job postings have steadily increased. YoY hiring in the IT-software/software services sector has grown by 138 per cent in September 2021. The index hit an all-time high in September surpassing pre-COVID levels in September 2019 by 21 per cent.Experts say the economy is getting back to its form. The unemployment rate was 11.9% in the month of May 2021 but has dropped to 7% by the end of November 2021. This indicates a steady increase in the hiring pattern. 

Among the sectors, information technology (61 %), financial services (48 %), and BPO/ITeS (47 per cent) showed growth. Large businesses continued to dominate hiring activity with 59% employers, while hiring by mid-sized businesses saw a decline. Overall, fewer employers were hiring between April-June compared to the previous quarter (42% vs 64%) with Bangalore continuing to lead hiring (56%)

Job trends in Bangalore:

Bangalore, one of the top cities in south India is among the world’s top 10 fastest growing cities with an average economic growth of 8.5%. It is also known as the Silicon Valley of the country and the center of India’s software industry. It also has startups like zoomcar, Moneytap, Zivame, Groww, Zerodha, razorpay to name a few. It houses close to 90+ successful startups of India. In total, the city has around 7200-7700 registered startups. There are various job opportunities in Bangalore but it is important to be wise in making the decision of the best. Experts have projected that the service sector industries will witness a major growth post pandemic and job vacancy in Bangalore is also expected to be on the rise. The demand for software testing and development has increased the job openings  in Bangalore. In addition, the digital marketing industry and online enterprise learning industry have emerged to be on the top. So, private jobs in Bangalore are predicted to see an upward trajectory. 

Why CIEL HR as your job search assistant:

CIEL HR takes care of complete end to end sourcing and staffing requirements. We understand your hiring philosophy and focus on the performance and ROI. We have an experienced team with an average industry experience of 15 years of expertise across diverse verticals. We attract talent from diverse pools using data sciences and analytics to match roles with the candidate requirement. Our work process is transparent and we address the queries in a swift manner, thus saving your time. We periodically assess the employees performance and help them enhance the ROI of the company.

Need help to get the right talent?

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