by Aditya Mishra | Oct 13, 2019 | Business Excellence, HR, Leadership
A couple of years ago, we heard the voices on the floor about delays in incentive payout. Naturally, it was an area of concern for our team members. We were clear that rewards and recognition have to be timely. We couldn’t let this simmer; we deep-dived and understood...
by Aditya Mishra | Oct 6, 2019 | Business Excellence, Customer, Customer Engagement
Companies hold off-sites to look at their past performance, set their eyes on the future and review strategies to reach the goals in front of them. While reflecting on the customer feedback and scores, it is not rare to see people talk about the unrealistic...
by Aditya Mishra | Sep 28, 2019 | Business Excellence, HR, Leadership
Years ago, I was attending classes on EFQM Excellence model. I learnt, excellent leaders must do five things consistently, one of them is to lead the change initiatives from the front. They build systems to adopt and deploy the changes, enthuse their teams to adopt...
by Aditya Mishra | Sep 21, 2019 | HR, Leadership, People, career growth, moving up
I went to meet my ex-boss for some inspiration and blessings. We started talking about various things including the business environment and the challenges I encounter. We spoke about our past experiences running businesses during the global financial crisis in 2008....
by Aditya Mishra | Sep 20, 2019 | Automation, HR, Jobs, Leadership, Uncategorized
We keep hearing, technology has changed the face of HR. AI, robotics, data sciences and various kinds of automation are replacing the human worker and making choices on behalf of human beings. As the technology develops further and becomes accessible to all of us,...
