by Aditya Mishra | Jan 25, 2020 | Business Excellence, Customer, Customer Engagement, Leadership, People
Every organisation needs customers to buy its products, services or the purpose repeatedly over time. This loyalty leads to advocacy and hence, is critical for the growth of the organisation. We know, some organisations have done this well and thus, have stayed...
by Aditya Mishra | Jan 18, 2020 | Decision Making, Leadership
Ratan Tata said, “None can destroy iron, but its own rust can. Likewise, none can destroy a man, but its own mindset can.” Our actions are guided by our way of thinking and opinions. It is interesting to see people in the same circumstances behave differently. Boss...
by Aditya Mishra | Jan 11, 2020 | Recruiting, Recruitment
Every year, India adds 12 million youth to its labour pool. We do not see creation of a comparable number of jobs to absorb these new minds. So, many remain unemployed or under-employed. Nearly 20% of our people who have the minimum qualification of being a graduate... by Aditya Mishra | Jan 4, 2020 | Business Set Up, Leadership
It was a leisurely lunch meeting with an old colleague who is on an entrepreneurial journey. We chatted about multiple things, market opportunities to organisation design. The discussions were invigorating to say the least. We realised, these on-the-job learnings were...