by Aditya Mishra | Nov 17, 2019 | Business Excellence, HR, Leadership
The ability to tide over a crisis is the mark of a robust organisation. And the HR can play a seminal role in turning threats into opportunities. The last major slowdown was a decade ago during the global financial crisis. We learnt several lessons then. All...
by Aditya Mishra | Nov 3, 2019 | Business Excellence, HR, Leadership
Last week I was hearing Peter Betzel, Managing Director of IKEA India talk about IKEA’s history and ways of working. IKEA, the world’s largest in furniture and home furnishing says that they create a better everyday life for the many people. They look for people who...
by Aditya Mishra | Oct 27, 2019 | Business Excellence, HR, Leadership, Manager, People
Four years ago, we started with a belief that we could make a difference in the way companies acquire talent for themselves. We were quick to get a bunch of folks who were excited about the prospects of the journey and passionate about co-creating an institution. We...
by Aditya Mishra | Oct 13, 2019 | Business Excellence, HR, Leadership
A couple of years ago, we heard the voices on the floor about delays in incentive payout. Naturally, it was an area of concern for our team members. We were clear that rewards and recognition have to be timely. We couldn’t let this simmer; we deep-dived and understood...
by Aditya Mishra | Oct 6, 2019 | Business Excellence, Customer, Customer Engagement
Companies hold off-sites to look at their past performance, set their eyes on the future and review strategies to reach the goals in front of them. While reflecting on the customer feedback and scores, it is not rare to see people talk about the unrealistic...
by Aditya Mishra | Sep 28, 2019 | Business Excellence, HR, Leadership
Years ago, I was attending classes on EFQM Excellence model. I learnt, excellent leaders must do five things consistently, one of them is to lead the change initiatives from the front. They build systems to adopt and deploy the changes, enthuse their teams to...
