Best HR Consultancy in Mumbai | CIEL HR
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Best HR Consultancy in Mumbai

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    Best HR Consultancy in Mumbai

    Are you looking to hire the most suitable candidates for your organization? Look no further than CIEL HR, the best HR consultancy in Mumbai. We source, select and assess candidates according to client specifications and strive hard to find the perfect match for your organization. Our consultants understand the importance of filling vacancies on time and therefore, offer hiring solutions in the quickest possible time. You can hire permanent or contractual employees from our huge talent pool. Our central database stores details of all the candidates and it helps us to easily source candidates for various business verticals including banking, finance, infrastructure, construction, IT, BPO, KPO, healthcare, insurance and many more.

    CIEL HR – Best HR Consultancy in Mumbai

    Mumbai is the financial capital of India and is a melting pot of talent from all over the country. In order to choose the best candidates for your organization, we utilize innovative and effective hiring strategies. Our consultants are trained to understand the context of every organization. As a result, they look for candidates who are familiar with the technical as well as cultural aspects of a company.

    Every candidate has certain skills and professional competencies. However, if placed in an organization where the work culture is not suitable for the candidate, productivity is hampered. It also affects the employee retention rate. CIEL HR, the best HR consultancy in Mumbai, takes care of this problem by utilizing a machine learning based search methodology which finds the perfect match for a particular profile. It significantly improves our hiring accuracy. It also helps organizations save their hiring cost and money.

    Advantage of Partnering with CIEL HR

    We not only source talent for your company, but we can also organize interviews, tests or other procedures deemed necessary for recruitment. Our job consultants coordinate with the client’s HR team continuously to meet specific requirements. We also offer support to the shortlisted candidates until the joining formalities are completed. Our consultants can help to issue offer letters and negotiate contracts with the successful candidates. Rely on our effective strategies to choose the best candidates.

    CIEL HR is the best HR consultancy in India with over 50 offices in India. CIEL HR can successfully source and hire candidates from our extensive talent pool of Indian and international candidates. Hire the most eligible candidates for your domestic or international operations with CIEL HR.

     

    CIEL HR provides efficient recruitment, staffing and RPO solutions for all sectors. Contact our recruiters now at info@cielhr.com to discuss your hiring plans. Alternatively, call us at +91 7816 000 111.

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    Best Recruitment Services Across Different Industries

    We aren’t just the top job placement consultancy in Mumbai, CIEL is also the best software job consultancy in Mumbai.

    01.

    Pharma, Healthcare and Life Science

    02.

    Banking, Financial Services and Insurance

    03.

    It and Outsourcing

    04.

    Consumer Retail and Services

    05.

    Energy and Infrastructure

    06.

    Energy and Infrastructure

    07.

    BPO and KPO

    Recruitment and Staffing Case studies in different industries.

    Looking for the best job placement consultancy in Mumbai?

    CIEL HR is one of the leading placement agencies in India and has a huge database of candidates. We use machine learning based search methodology which helps to choose appropriate candidates for every role. Our job consultants also rely on their expertise to find candidates who are perfectly relevant to the company’s need and cultural aspects.

    We help our clients throughout the employee lifecycle. Our consultants schedule interviews, arrange tests or other processes specified by the client. From negotiating offers with successful candidates and issuing offer letters, we help in the induction process of the new joinees and maintain their payrolls. Our hire to retire solutions relieve you of the processes and the hassles.

    Contact us now and put together your dream team

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    NEWS

    2022

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    FAQs

    What does HR consultant do?

    HR consultants understand the talent trends in your industry sector. They know where suitable talent exists and how they behave. They understand the typical factors which attract candidates and accordingly pitch the opportunity to potential candidates. They are able to find the best candidates with a quick turn around.

    How do HR consulting firms work?

    They have a database of candidates and a team who typically work on similar assignments. They bring knowledge about the industry sector and the domain of recruitment. As a result, they are able to understand the organisation’s culture and relate well with the candidate’s interests and career path. They recommend the best-fit candidates to an organisation.

    Why do companies hire HR consultants?

    They hire the HR consultants for the expertise, knowledge and insight they carry as a result of recruiting talent for several organisations at any point in time. They are like specialist doctors healing a patient. HR consultants have the knowledge of the talent market such as talent availability, market trends and typical behaviours of the candidates. This knowledge is precious for any organisation looking for the right talent.

    How are HR consultants important for a business?

    HR consultants are able to provide the right solution in an optimal manner, which means in the right cycle time and the right amount of involvement of the line managers in the recruiting process. They bring precious knowledge about the market trends and special insights about fitment of candidates with an organisation.

    Who are the best HR consultants in Mumbai?

    Best HR consultants are the agencies who have a professional approach to the field of recruitment servicing a large number of companies across various industries. They are large companies with a history and a credibility of recruiting thousands of candidates every month. They have a large database of candidates, a large team and a strong technology backbone for operations. CIEL HR is one of the best HR consultants in Mumbai. They are India’s fastest growing company, CAGR of 168% over the last 5 years. They have a database of over 20 lac candidates; recruit for 1800+ companies spread across industries; their technology systems are the best using the latest tools such as artificial intelligence and machine learning. They recruit thousands of candidates every month for hundreds of companies.

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      Mumbai Jobs

      Windows / IIS Engineer - Mumbai ,Pune, Bangalore, Chennai Location

      Loc: Mumbai ,Pune ,Bangalore ,Chennai Exp: 5-8 years Windows / IIS Engineer : • Working Knowledge of Windows Platform • Should have strong Windows server migration experience for managing internal infrastructure servers and assisting Dev team for migration projects • Installing and configuring websites on IIS web server. • Maintain and strengthen SSL Security in Web Environments • Experience in installation and configuration of different software on Windows OS (Eg: Exstream, Print, Docview, Print, Saleslogix ) and data restoration • Powershell and scripting knowledge / experience • Analyzing and troubleshooting the web server crashes with Debug diagnosis tool. • Perform disaster recovery and can assist on backup and restore activities with respective teams. • Performance tuning of windows and web servers. • Analyzing the IIS logs using Splunk tool. • Creating of batch scripts to automate the release activities. • Managing the code changes through release process on production servers. • Creating and setting up application pool settings to maximize the server performance. • Coordination with the clients for the application related issues. • In depth knowledge of Networking concepts like Firewalls and DMZ, should be able to work with Networking teams to get them configured.

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      Service desk engineer - Mumbai, Chennai

      Candidate need to work from Chennai/Mumbai office. Shift starts from evening 4PM Minimum 2-5 years of experience as a Service Help Desk / Technical Support Technician or Semi-Technical support role. Good understanding of computer systems, mobile devices and other tech products. Strong problem solving abilities with Ability to diagnose and resolve basic technical issues. Strong verbal and written communication skills, with the ability to effectively communicate to a variety of audiences. Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution. Must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers First point of contact for all end user reporting technical issues over the phone, Chat or email or web. Responsible for providing the first-line of technical support of hardware, Operating Systems, sub-systems and/or applications for customers and/or employees Performing remote troubleshooting through diagnostic techniques and pertinent questions Applies basic diagnostic techniques to identify issues, investigate causes and recommend solutions to correct common failures Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements Escalates, if needed, unresolved or complex issues to the Remote Support Engineering staff or Field Engineering or respective support groups Maintains call quality and response times as per the agreed SLA's. Strict adherence to meeting all the agreed SLAs and KPIs Log all incidents and requests in the ITSM tool. Maintains records of calls and ensure all cases are updated in the system and Categorize and record reported queries and provide solutions Advise users on appropriate course of action Monitor issues from start to resolution Systematically interprets user problems and identifies solutions and possible side effects. Ability to paraphrase and trouble shoot issues Uses experience to address user problems and interrogates database for potential solutions. Responds to common requests for service by providing information to enable fulfilment. Promptly allocates unresolved calls as appropriate. Maintains records, informs users about the process and advises relevant persons of actions taken Adhere to the documented policies and procedures Pass on any feedback or suggestions by customers to the appropriate internal team Engages other support teams or resources as & when appropriate to resolve tickets Use appropriate CTI classification for incidents and requests Create a positive end user experience and build a good rapport with the customer by ensuring timely resolution, escalation or communication of status updates Maintain confidentiality with regards to client / customer information & adhere to the NDA guidelines Identify major incidents and invoke the major incident management process Identify new issues and contribute to Knowledge Base development Install, modify, and repair computer hardware and software

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      Service Desk - Mumbai, Chennai Location

      Minimum 2-5 years of experience as a Service Help Desk / Technical Support Technician or Semi-Technical support role. Good understanding of computer systems, mobile devices and other tech products. Strong problem solving abilities with Ability to diagnose and resolve basic technical issues. Strong verbal and written communication skills, with the ability to effectively communicate to a variety of audiences. Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution. Must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers First point of contact for all end user reporting technical issues over the phone, Chat or email or web. Responsible for providing the first-line of technical support of hardware, Operating Systems, sub-systems and/or applications for customers and/or employees Performing remote troubleshooting through diagnostic techniques and pertinent questions Applies basic diagnostic techniques to identify issues, investigate causes and recommend solutions to correct common failures Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements Escalates, if needed, unresolved or complex issues to the Remote Support Engineering staff or Field Engineering or respective support groups Maintains call quality and response times as per the agreed SLA's. Strict adherence to meeting all the agreed SLAs and KPIs Log all incidents and requests in the ITSM tool. Maintains records of calls and ensure all cases are updated in the system and Categorize and record reported queries and provide solutions Advise users on appropriate course of action Monitor issues from start to resolution Systematically interprets user problems and identifies solutions and possible side effects. Ability to paraphrase and trouble shoot issues Uses experience to address user problems and interrogates database for potential solutions. Responds to common requests for service by providing information to enable fulfilment. Promptly allocates unresolved calls as appropriate. Maintains records, informs users about the process and advises relevant persons of actions taken Adhere to the documented policies and procedures Pass on any feedback or suggestions by customers to the appropriate internal team Engages other support teams or resources as & when appropriate to resolve tickets Use appropriate CTI classification for incidents and requests Create a positive end user experience and build a good rapport with the customer by ensuring timely resolution, escalation or communication of status updates Maintain confidentiality with regards to client / customer information & adhere to the NDA guidelines Identify major incidents and invoke the major incident management process Identify new issues and contribute to Knowledge Base development Install, modify, and repair computer hardware and software

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      Oracle Forms - Mumbai, Pune location

      Oracle Forms Years of Experience: 5+ years JD: Strong in ORACLE SQL , PL/SQL, Forms/Reports development Write clear codes and prepare coding documentation and system testing. Develop Procedures, Functions, Packages, Triggers, Sequence Creation and Handling exceptions. Develop ORACLE Forms and reports, UNIX shell scripts, understanding of Web Architecture, Oracle Fusion Middleware Modify existing codes to optimize ORACLE applications. Reading / Writing files using UTL_FILE, SQL tuning. Provide support to all system interfaces. Proficient in coding database backend functions, procedures, triggers, packages etc.

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      CIEL/SEL/28448: VP -Business Development- Mumbai

      VP -Business Development Location- Mumbai Brief About the Profile:NBFC in the field of Loan against ESOPs/Shares. The customer acquisition approach is, primarily to approach unlisted companies with large workforce and having issued ESOPs to the employees. The primary objective of the role, is to promote ESOPDhan as a tool of employee welfare to the companies. Through the company management, have to reach to the employees, who are beneficiaries of ESOPs of the companies. The initial briefing/pitch to the employees might be a town hall address to all employees and thereon to deal with each employees and resolve their doubts and convince the features of ESOPDhan. Majority of target customers will be senior management workforce including CXOs.  MBA from a reputed Business School 3 to 5 years’ experience in Business Development/Sales profile Excellent communication skill Robust presentation skill, including addressing large audience Basic understanding of Finance Networking and relationship management skills

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      CIEL/SEL/28414: Graphic Designer with a Food Company in Bangalore / Mumbai

      Expertise with Adobe Photoshop, Adobe Illustrated, Canva; Drawing/Illustration, video editing and photography skills would be a bonus. Marketing understanding and aesthetic sensibilities are a must. Define an overall creative approach for the brand Conceptualize and execute illustration, Gifs or photo-based social media creatives based on the defined creative strategy and approach Work on different projects ranging from brand identity to banners to brochures, retail store branding and other marketing collaterals Understand branding aspects, and work towards improving the overall brand experience of Postcard across different platforms Run quality checks on creative assets Be an active advocate for anything that is creatively inspiring and can help the brand Requirements 1-2 years of work experience Strong understanding of graphic design fundamentals such as colours, typography, composition, and design principles Strong aesthetic sense of visual design. Should be able to tell great work from good work Good understanding of the digital space, the visual aesthetics of various digital channels (including social), the content formats available within them and how they can be leveraged in a creative manner Expertise in Adobe Creative Suite (at least Photoshop and Illustrator). Comfort in working with other creative software would be a big plus Effective time management skills and the ability to meet deadlines Ability to work under pressure, handle last minute requests when needed, and provide quick response creations without compromising quality Drawing/illustration, video editing and photography skills would be an ace up your sleeve

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      CIEL/SEL/28224: Team Leader CRM with a Natural Gas Distribution Company- Mumbai

      Position Title:Team Leader CRM Grade/ Band:Chief Manager (M2) Location: Mumbai(BKC) Job Objective: Lead the department into CRM_2.0, formulation of policy and procedures for effective management of customer / stake holders concerns and contacts, building and nurturing team for handling their responsibilities effectively. Vendor development & Monitoring, Inter departmental co-ordination for a healthy business relationship Essential functional competencies required: ► Customer orientation (good listener, proactive, patient) ► Organisation process & policies ► Analytical skill ► Vendor management ► Command over English & Hindi languages Desired functional competencies required: ► Customer grievance handling experience ► Basics of SAP ► Exposure to new technologies related to CRM ► Familiarity/ Command over Marathi Language Educational Qualification Include Additional Certification if any: ► Educational Qualification: Full time Graduate with Full time MBA (Marketing / Mass Communication/ CRM) Relevant Experience: Previous Work Experience: Minimum 13 years’ experience at a Senior level in Customer Service, handling customer complaints, query, and service request, preferably in Oil & Gas, Telecom, Insurance, Banking, Retail / e-retail chain, ITES (e-commerce). ► Preference to be given to candidate having IT exposure with experience of new technologies (e.g.Chatbot, WhatsApp, etc.) for customer interaction.) Key responsibilities & Accountabilities : 1. Customer focus: • Leading the department into thinking and implementing new / innovative ideas to enhance customer experience. • Responding to customer’s concern/ complaints and ensure that cases are closed/ addressed within given benchmarks by pursuing with concerned department. • Ensure 100% response within 48 hours for concerns received from Government, PNGRB, and MOPNG etc. • Review resolution of the cases received through MD/ DMD / Sr. Management/ MoPNG/ PNGRB, etc.office and approve reply for the customer. • As an Appellate Authority review the escalated customer concerns received and forward the same to the concerned departmnets for suitable resolution and convey feedback to customer. • Continuous interaction with various departments highlighting critical / rampant customer issues 3 / 4 and getting their timely resolution/ reframing policies/ etc. • Build and maintain healthy relationship with non-profit / non-government organizations (NGOs) dedicated towards consumer protection. • Responsible for building the brand through sustained relationships with select customers, stake holders, statutory bodies, etc. • Monitoring of customer contacts through existing communication channels and opening new channels of communication to enable customer interactions (viz mobile app, social media, chat bot) 2. Departmental processes and policies : • Formulation of policy and procedures for effective management of customer / stake holders concerns and contacts. • Plan and speculate departmental activities as per business requirement and prepare road map and implementing schedule. • Work in close coordination with SAP / any other enterprise module implementation partner to develop contact logging module and associated reports, testing and rolling out changes in the system based on requirement. • Adherence to QoSS of PNGRB and other regulatory requirements. • Generate and circulate MIS as per given schedule i.e. monthly, fortnightly etc. • Suggest solutions on identified gaps, monitor progress, prepare road map and monitor progress of new initiatives. • Prepare and attend internal and external audits such as Internal Audit / ISO compliance / Stake holder audits and ensure closure of all observations/NC’s within the given time frame. • Presentation of CRM activities to Senior Management as per requirement. 3. Budgeting : • Carry out Departmental budgeting exercise and take up new development projects with time schedule execution. • Provide inputs for department annual budget (CAPEX /OPEX) and upload the proposed budget & review of the budget v/s actual 4. Vendor management: • Identify new Vendors as per the business requirements. • Monitor functioning of the vendors in line with the contract terms and set SLA’s • Maintain healthy relationship with all vendors to ensure smooth day to day working. 5. People : • Build and nurture team required to manage the department and various activities. • Mentor & impart training to departmental colleagues & new joinees on processes & practises of the department 4 / 4 • Develop and maintain annual KPI / KRA of the team and biannual review Interested candidates please share your resume on eeshwari.m@cielhr.com

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      CIEL/SEL/28118: Process Engineer (For Chemical Manufacturing Company Navi MUmbai)

      Position : Process Engineer (For Chemical Manufacturing Company) Location : Taloja, (Navi Mumbai) Education Qualification : B.Tech Chemical Engineer from Tier 1 / Tier 2 College Experience : 4 to 8 Years (From Specialty & Fine Chemicals ) About Company : A Client of Ciel HR, multinational speciality chemicals and sustainable technologies company headquartered in London, England. It is listed on the London Stock Exchange located at Navi Mumbai Taloja location 1. Scale-up new processes (and work on New Production Introduction) from lab scale to plant scale 2. Design processes and develop PFD, P&ID, mass-energy balance & basic engineering package 3. Prepare equipment list, cause & effect 4. Equipment sizing, line sizing, equipment selection 5. Participate in risk assessments, HAZOP, management of change reviews 6. Review technical offers from vendors/consultants 7. Perform commissioning trials and ensure effective technology transfer to Operations Interested candidates can apply on apurva.g@cielhr.com Thanks & Regards Apurva G Consultant @CIEL HR

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      CIEL/SEL/28052: OBE- Mumbai

      Newly hired on-field agent will be responsible for dedicatedly drive acquisitions based off a lead list. Onboarding outlets as per the lead list shared Ensuring seamless transition of outlets from onboarding to account management. Bringing escalations to the notice of city and central teams wherever applicable. Onboarding EANO and NRO accounts passed on by the City, Central and VAM team. Handling onboarding escalations for their respective cities coming from Central/Website. Ensuring proper starter pack ( marketing )is subscribed to the restaurant with proper hygiene

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