by Aditya Mishra | Jan 25, 2020 | Business Excellence, Customer, Customer Engagement, Leadership, People
Every organisation needs customers to buy its products, services or the purpose repeatedly over time. This loyalty leads to advocacy and hence, is critical for the growth of the organisation. We know, some organisations have done this well and thus, have stayed...
by Aditya Mishra | Dec 14, 2019 | Leadership, People
We have seen leaders, performers and speakers who captivate their audience as they deliver a speech. Everyone says ‘wow’ after listening to those words of wisdom, inspiration and imagination. The members in the audience feel emotionally charged, get transported to a...
by Aditya Mishra | Nov 23, 2019 | HR, People
Companies want their employees to deliver desired levels of productivity on a consistent basis. We see innovative products and services coming up every now and then challenging the existing players. So, this becomes all the more important for companies to stay...
by Aditya Mishra | Nov 9, 2019 | HR, Leadership, People
Employee engagement scores are high among Indians compared to the global averages and Asian benchmarks. This is good news, however, retention of workforce is a bigger challenge in India compared to many other parts of the world. HR leaders in India have a task cut out...
by Aditya Mishra | Oct 27, 2019 | Business Excellence, HR, Leadership, Manager, People
Four years ago, we started with a belief that we could make a difference in the way companies acquire talent for themselves. We were quick to get a bunch of folks who were excited about the prospects of the journey and passionate about co-creating an institution. We...
by Aditya Mishra | Sep 21, 2019 | HR, Leadership, People, career growth, moving up
I went to meet my ex-boss for some inspiration and blessings. We started talking about various things including the business environment and the challenges I encounter. We spoke about our past experiences running businesses during the global financial crisis in 2008....