Grievance & Data Protection
If you have a question or complaint about how CIEL HR handles your personal data under India’s Digital Personal Data Protection Act, 2023, this page tells you who to contact and how your grievance is handled.
Data Protection Officer
Name: Kumaragurubaran M
Email: [email protected]
Phone: +91 7200055908
Grievance Officer
Name: Krishnan Loganathan
Email: [email protected]
Phone: +91 9962455550
1) How to raise a grievance
- Submit your grievance using the “File a grievance” form below, or email the officer above with the details of your concern.
- We acknowledge your grievance with a reference number within 48 hours.
- We work to resolve your grievance within the timeline stated in our Privacy Notice.
- Please quote your reference number in any follow-up so we can track your request.
2) If you are not satisfied (two-tier redressal)
We follow a two-tier process. Please complete Tier 1 before escalating to Tier 2.
Tier 1 — Grievance Officer (internal)
Raise your grievance with our Grievance Officer using the steps above. This is the first and required step.
Tier 2 — Data Protection Board of India
If your grievance is unresolved, or you are not satisfied with our response, you may escalate to the Data Protection Board of India. You must exhaust Tier 1 first.
Board: Data Protection Board of India
For Enquiries
Data Protection Officer:
Grievance Officer:
Call / WhatsApp:
+91 7816 000 111
PF Queries:
ESIC Queries: