Jobs in Operations

BPO Health Claims & Insurance Operations - Enrolment

Role :- BPO Health Claims & Insurance Operations - Enrolment

Experience :- 2 to 5 year

Work Location :- Chennai only (Work From Office)

Shift Timing :- 6:00 PM to 4:00 AM IST

Transport – Only DROP

In this Role you will be Responsible For:

• Analyse and Clear the enquiry from the team and address it appropriately. And for further enquiry sending email to Customer and get the query clarified on time.

• Stay up to date on new policies, processes, and procedures impacting the

• Strong understanding of current processes and procedures.

• Coordinate day-to-day work with the team members on meeting customer goals

• Resolves more complex situations by applying established knowledge and skills generally acquired through job experience & supporting the team.

• Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team

Requirements for this role include:

• Candidate should be 2 – 5 years of experience with good analytical skills.

• Candidate with good insurance knowledge

• Should have very good typing speed with minimum 21-25 WPM

• Possess excellent communication skills with strong reading comprehension and writing skills.

• Ready to work in complete Night Shift.

• Candidate should be flexible & support team during crisis period

• Ready to relocate as per the business requirement.

• Should be confident, aggressive and result oriented

Preferences: -

• Ability to communicate (oral/written) effectively to exchange information with our client.

• Any Graduate with English as a compulsory subject

Required schedule availability for this position is Monday-Friday (6.00 PM to 4.00 AM IST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend’s basis business requirement.

About Company

The company is a top 10 global IT services provider, headquartered in Tokyo and operating in more than 50 countries.

For us, work is not only for technological innovation, it is about connecting people to create better solutions for everyday life.

It offers an advanced portfolio of consulting, application, business process, cloud, and infrastructure services to businesses and governments worldwide.

Our roots cross continents and cultures, dating back five decades. Since the foundation of

The company have made sustainable business growth through our DNA to be people-oriented. Through our long-term perspective, we hope to make a big difference in this world by getting the small things right. This pedigree yields a characteristic unique to company, the opportunity for a global brand with the creative energy and enthusiasm of an entrepreneur.

About CIEL HR

CIEL HR marks the return of HR visionaries to the HR Services industry, powered by technology and analytics. The Founders of Ma Foi, the pioneer of the HR services sector in India, along with some of the finest brains in the HR Services Industry have envisioned and built the firm, CIEL HR, to deliver the full range of Recruiting services from Executive Search, Recruitment Process Outsourcing and Staffing Permanent as well as Temporary roles through its offices in India and Middle East.

Advanced data sciences and analytics have been applied by the in-house technology team to build a unique IT system for CIEL HR that helps us find the most suitable candidates in the shortest possible time.

Website: https://www.cielhr.com

BPO Health Claims & Insurance Operations - Enrolment

Shift Timing :- 6:00 PM to 4:00 AM IST Transport – Only DROP

n this Role you will be Responsible For:

• Analyse and Clear the enquiry from the team and address it appropriately. And for further enquiry sending email to Customer and get the query clarified on time.

• Stay up to date on new policies, processes, and procedures impacting the

• Strong understanding of current processes and procedures.

• Coordinate day-to-day work with the team members on meeting customer goals

• Resolves more complex situations by applying established knowledge and skills generally acquired through job experience & supporting the team.

• Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team

Requirements for this role include:

• Candidate should be 2 – 5 years of experience with good analytical skills.

• Candidate with good insurance knowledge

• Should have very good typing speed with minimum 21-25 WPM

• Possess excellent communication skills with strong reading comprehension and writing skills.

• Ready to work in complete Night Shift.

• Candidate should be flexible & support team during crisis period

• Ready to relocate as per the business requirement.

• Should be confident, aggressive and result oriented

Preferences: -

• Ability to communicate (oral/written) effectively to exchange information with our client.

• Any Graduate with English as a compulsory subject

Required schedule availability for this position is Monday-Friday (6.00 PM to 4.00 AM IST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend’s basis business requirement.

CIEL/SEL/28600: Regional Head Operations

1.Accountable for Business Development and Operations for the concerned Zone.
2. Client relations in top end
3. To promote health & wellness services to new corporate, retain existing clients
4. Create new leads & aggressively grow & retain the market share
5. Leverage his relationships with corporate to pitch Apollo Life OHC(Occupational Health Center's) to the market.
6. Setting sales team objectives in alignment with company objectives
7. Write effective proposals for clients
8. Innovate bundled VAS for clients
9. Leadership qualities to be able to manage team members
10. Developing the sales representative by coaching & counselling
11. Ability to network and create working relationships with Apollo Hospital, Pharmacy & Clinics
12. Develop vendor relationships with existing & future vendors
13. Assign & monitor performance of the existing team members
14. Work with internal and external stakeholders to manage workforce deployment
15. Manage costs & expenses judiciously
16. Getting Sponsorship for our New Programs and events, with self motivation.
17. Coordinating with various corporate to initiate the programs.
18. It also involves managing the local office and overseeing the performance of the staff.
19. Collect the information from Asst. managers and executives and send daily/weekly/monthly basis

CIEL/SEL/28599: Regional Head Operations

1.Accountable for Business Development and Operations for the concerned Zone.
2. Client relations in top end
3. To promote health & wellness services to new corporate, retain existing clients
4. Create new leads & aggressively grow & retain the market share
5. Leverage his relationships with corporate to pitch Apollo Life OHC(Occupational Health Center's) to the market.
6. Setting sales team objectives in alignment with company objectives
7. Write effective proposals for clients
8. Innovate bundled VAS for clients
9. Leadership qualities to be able to manage team members
10. Developing the sales representative by coaching & counselling
11. Ability to network and create working relationships with Apollo Hospital, Pharmacy & Clinics
12. Develop vendor relationships with existing & future vendors
13. Assign & monitor performance of the existing team members
14. Work with internal and external stakeholders to manage workforce deployment
15. Manage costs & expenses judiciously
16. Getting Sponsorship for our New Programs and events, with self motivation.
17. Coordinating with various corporate to initiate the programs.
18. It also involves managing the local office and overseeing the performance of the staff.
19. Collect the information from Asst. managers and executives and send daily/weekly/monthly basis

CIEL/SEL/28598: Regional Head Operations

1.Accountable for Business Development and Operations for the concerned Zone.
2. Client relations in top end
3. To promote health & wellness services to new corporate, retain existing clients
4. Create new leads & aggressively grow & retain the market share
5. Leverage his relationships with corporate to pitch Apollo Life OHC(Occupational Health Center's) to the market.
6. Setting sales team objectives in alignment with company objectives
7. Write effective proposals for clients
8. Innovate bundled VAS for clients
9. Leadership qualities to be able to manage team members
10. Developing the sales representative by coaching & counselling
11. Ability to network and create working relationships with Apollo Hospital, Pharmacy & Clinics
12. Develop vendor relationships with existing & future vendors
13. Assign & monitor performance of the existing team members
14. Work with internal and external stakeholders to manage workforce deployment
15. Manage costs & expenses judiciously
16. Getting Sponsorship for our New Programs and events, with self motivation.
17. Coordinating with various corporate to initiate the programs.
18. It also involves managing the local office and overseeing the performance of the staff.
19. Collect the information from Asst. managers and executives and send daily/weekly/monthly basis

BPO Health Claims & Insurance Operations - Enrolment

In this Role you will be Responsible For:

• Analyse and Clear the enquiry from the team and address it appropriately. And for further enquiry sending email to Customer and get the query clarified on time.

• Stay up to date on new policies, processes, and procedures impacting the

• Strong understanding of current processes and procedures.

• Coordinate day-to-day work with the team members on meeting customer goals

• Resolves more complex situations by applying established knowledge and skills generally acquired through job experience & supporting the team.

• Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team

Requirements for this role include:

• Candidate should be 2 – 5 years of experience with good analytical skills.

• Candidate with good insurance knowledge

• Should have very good typing speed with minimum 21-25 WPM

• Possess excellent communication skills with strong reading comprehension and writing skills.

• Ready to work in complete Night Shift.

• Candidate should be flexible & support team during crisis period

• Ready to relocate as per the business requirement.

• Should be confident, aggressive and result oriented

Preferences: -

• Ability to communicate (oral/written) effectively to exchange information with our client.

• Any Graduate with English as a compulsory subject

Required schedule availability for this position is Monday-Friday (6.00 PM to 4.00 AM IST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend’s basis business requirement.

Transport – Only DROP

BPO Health Claims & Insurance Operations Specialist

Role :- BPO Health Claims & Insurance Operations - Enrollment

Experience :- 2 to 5 year

Work Location :- Chennai (Work From Office)

NP- Immediate

JD:

In this Role you will be Responsible For:

Analyse and Clear the enquiry from the team and address it appropriately. And for further enquiry sending email to Customer and get the query clarified on time

• Stay up to date on new policies, processes, and procedures impacting the

• Strong understanding of current processes and procedures.

• Coordinate day-to-day work with the team members on meeting customer goals

• Resolves more complex situations by applying established knowledge and skills generally acquired through job experience & supporting the team.

• Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team

Requirements for this role include:

• Candidate should be 2 – 5 years of experience with good analytical skills.

• Candidate with good insurance knowledge

• Should have very good typing speed with minimum 21-25 WPM

• Possess excellent communication skills with strong reading comprehension and writing skills.

• Ready to work in complete Night Shift.

• Candidate should be flexible & support team during crisis period

• Ready to relocate as per the business requirement.

• Should be confident, aggressive and result oriented

Preferences: -

• Ability to communicate (oral/written) effectively to exchange information with our client.

• Any Graduate with English as a compulsory subject

Required schedule availability for this position is Monday-Friday (6.00 PM to 4.00 AM IST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend’s basis business requirement.

Share your resume to this mail id

indrayani.r@cielhr.com

CIEL/SEL/28563: HR operations

CIEL HR marks the return of HR visionaries to the HR Services industry, powered by technology and analytics. The Founders of Ma Foi, the pioneer of the HR services sector in India, along with some of the finest brains in the HR Services Industry have envisioned and built the firm, CIEL HR, to deliver the full range of Recruiting services from Executive Search, Recruitment Process Outsourcing and Staffing Permanent as well as Temporary roles through its offices in India and Middle East.

Advanced data sciences and analytics have been applied by the in-house technology team to build a unique IT system for CIEL HR that helps us find the most suitable candidates in the shortest possible time.

Website: https://www.cielhr.com

Location:

CIEL HR Services Pvt Ltd

No. 2802 (Broadway Building),

2nd and 3rd Floor, 27th Main Road,

HSR Layout, Sector 1,

Bengaluru 560102.

Key Responsibilities:

ï‚· Knowledge about industry practices and professional standards in the area of
handling Payroll and Member Compliance.
ï‚· Familiarity with Naukri for Sourcing suitable candidates and recruiting
them(Offer negotiation,document collection ,Offer roll out & engaging with
them till they join us.
ï‚· Onboarding and Induction for new joiners and Exit management.
ï‚· Communicating, Co-ordinating and supporting Business Teams along with
connecting with member
ï‚· Creating HR Reports
ï‚· Updating and maintaining the master data-HR MIS
ï‚· Updating and maintaining the Insurance new additions and deletions handling
the insurance claims and grievances.
ï‚· Sending out birthday ,work anniversary mails and important announcements
to the members.
ï‚· Carrying out Performance Appraisal for the members during the Appraisal
cycle.

Skills and
Competencies

ï‚· Strong verbal and written communication skills.
ï‚· Familiarity in using Excel, PowerPoint and Microsoft word
ï‚· Flexibility and adaptability.
ï‚· Time management skills
ï‚· Proactive approach & Action Oriented
ï‚· Integrity and professional ethics

Education and
Experience

ï‚· Minimum experience of 0.6 year as a Hr Executive / Hr Generalist


Job Location Bangalore

No. 2802 (Broadway Building),

2nd and 3rd Floor, 27th Main Road,

HSR Layout, Sector 1,

Bengaluru 560102.

CIEL/SEL/28481: HR Operations

Roles and Res[onsibilities

HRBP Support:

1. Handling the responsibility of Apprentice:

• Time office coordination with Business for stipend
• Compliance activities Coordination with TPA
• Bills payment for Apprentices -TPA in coordination with accounts team

1. Overall management of Trainee and interns at Premises.
2. Enabling calendar blocks for induction of senior leaders joining Cipla IPD
3. Coordination with PS Spoc& Employee for completion of EDV formalities , exit formalities & other ELC management
4. Support all events/activities for IPD Engagement, L&D & Talent Management (Townhall, R&R, Long Service, etc)
5. Basic MIS preparation as per need

TA Support:

• Handling reference checks and scheduling pre-employment medical tests
• Managing off role/contract hiring
• Managing onboarding activities for all new joining in IPD
• Coordinating with employees and accounts team for all reimbursement claims

CIEL/STF/28443: Merchandising Operations - Bangalore

We have immediate requirement for the position of Merchandising Operations in a India's Leading a Food Delivery Company for Bangalore Location.

The KRAs for the Merch Execs are: - Cross Functional Team Coordination : Work with Supply, Central Creative Team, Product Ops and CatOps to get the campaigns live - Quality Check : Understand the guidelines across all Merch props / assets and help with clearance guidelines - Proficiency in Google Sheets and Email Comms.

Interested candidates can share your updated profile to deeksha.s@cielhr.com. You can also refer any of your friends who will be interested for the above mentioned position.

Regards,
Deeksha
Email: deeksha.s@cielhr.com
Mobile: 8904309551

CIEL/SEL/28307: HR Operations

CIEL HR marks the return of HR visionaries to the HR Services industry, powered by technology and analytics. The Founders of Ma Foi, the pioneer of the HR services sector in India, along with some of the finest brains in the HR Services Industry have envisioned and built the firm, CIEL HR, to deliver the full range of Recruiting services from Executive Search, Recruitment Process Outsourcing and Staffing Permanent as well as Temporary roles through its offices in India and Middle East.

Advanced data sciences and analytics have been applied by the in-house technology team to build a unique IT system for CIEL HR that helps us find the most suitable candidates in the shortest possible time.

Website: https://www.cielhr.com

Location:

CIEL HR Services Pvt Ltd

No. 2802 (Broadway Building),

2nd and 3rd Floor, 27th Main Road,

HSR Layout, Sector 1,

Bengaluru 560102.

Key Responsibilities:

ï‚· Knowledge about industry practices and professional standards in the area of
handling Payroll and Member Compliance.
ï‚· Familiarity with Naukri for Sourcing suitable candidates and recruiting
them(Offer negotiation,document collection ,Offer roll out & engaging with
them till they join us.
ï‚· Onboarding and Induction for new joiners and Exit management.
ï‚· Communicating, Co-ordinating and supporting Business Teams along with
connecting with member
ï‚· Creating HR Reports
ï‚· Updating and maintaining the master data-HR MIS
ï‚· Updating and maintaining the Insurance new additions and deletions handling
the insurance claims and grievances.
ï‚· Sending out birthday ,work anniversary mails and important announcements
to the members.
ï‚· Carrying out Performance Appraisal for the members during the Appraisal
cycle.

Skills and
Competencies

ï‚· Strong verbal and written communication skills.
ï‚· Familiarity in using Excel, PowerPoint and Microsoft word
ï‚· Flexibility and adaptability.
ï‚· Time management skills
ï‚· Proactive approach & Action Oriented
ï‚· Integrity and professional ethics

Education and
Experience

ï‚· Minimum experience of 0.6 year as a Hr Executive / Hr Generalist


Job Location Bangalore

No. 2802 (Broadway Building),

2nd and 3rd Floor, 27th Main Road,

HSR Layout, Sector 1,

Bengaluru 560102.

CIEL/SEL/28225: Assistant Manager - Operations- FMCG co-Chennai

Role Profile

OVERALL PURPOSE OF THE JOB

1) To ensure optimum utilization of all resources (man, material, machine) in Notebook Manufacturing by building systems and processes and through capability building of people.

2) To Plan and execute Creation of Prototypes through identifying and sourcing of raw materials

3) Formulate Production Plan in line with requirement through 3rd Party Conversion or Existing Plant Operations

4) To Plan Machine & Process stabilization by

• Monitoring Machine Output Capability and timely updation
• Monitoring and reducing preventive, predictive & downtime maintenance
• Creation of SOP’s
• Schedule the regular training & development of manpower

KEY FOCUS AREAS

• Machine Stabilization: To develop technical knowhow for Operation & maintenance of Notebook machine so that operation & maintenance manual (& SOPs) can be developed
• Maximize Output: To get the highest production out of Machinery to meet timely requirement
• Production Planning: To know and formulate cost efficient and alternative modes of production

PRINCIPAL ACCOUNTABILITIES

• Bucket fulfilment - Production as per demand
• Line efficiency

1) Machine efficiency

2) Timely Output to meet requirement

• Yield monitoring

1. Paper yield
2. Board yield

• Maintenance planning & execution
• Stock updation
• Quality
• Training & development of operating manpower

KEY INTERFACES

INTERNAL

• Associate Manager – Operations
• Asst Manager- Warehousing
• Regional Sales Team
• HO Sales Team
• Freight Payment Team

EXTERNAL

• Third Party Conversion Manufacturers
• Prototype Manufacturers
• Raw Material Vendors
• Warehouse Service Provider

QUALIFICATIONS & EXPERIENCE

• B.Tech / Mechanical engineering graduate /Electrical Engineering graduate from a reputed Engineering college with experience of working in a plant
• Experience range – 5 years or more
• Experience in Printing Technology and related industry
• Functional knowledge of SAP

Interested candidates please share your resume on eeshwari.m@cielhr.com

CIEL/SEL/28136: DGM Operations

Location: Bhiwandi

Key Responsibilities

Oversee and ensure smooth functioning of multiple warehouses in the region

Define SOPs and Ensure smooth onboarding and operations of clients

Define the KRA's of the team members and monitor them regularly. Mentor, coach and motivate the employees to meet their KRA's.

Ensure all client SLAs are adhered to

Manpower management and retention

Conduct monthly, quarterly, and annual KRA discussions with the operations managers and submit reports, provide feedback and drive improvements.

Responsible for ensuring customer retention and delight

Coordinate with the various functions within the organization to manage internal and external deliverables.

Manage contracts and relations with various stakeholders, vendors, customers, partners, etc

Ensure compliance with applicable laws, evaluate risk, and lead quality assurance efforts.

Good to Have

Experience handling b2c e-commerce operations for large clients across multiple warehouses/ fulfillment centers

Ability to manage large teams

Comfortable in a fast paced, dynamic environment

Tech-savvy and understanding of platforms of various OMS and WMS systems like Unicommerce, Vinculum etc.

Excellent communication, analytical and presentation skills.

Experience leading large teams and working with senior leaders across functions

Qualification: Postgraduate/MBA with 5+ years of experience or undergraduate with 8+ years of experience.

6 days working, work from office.

Will require a bit of traveling too as more warehouses are to be opened in west region

CIEL/SEL/28124: HR Operations

CIEL HR marks the return of HR visionaries to the HR Services industry, powered by technology and analytics. The Founders of Ma Foi, the pioneer of the HR services sector in India, along with some of the finest brains in the HR Services Industry have envisioned and built the firm, CIEL HR, to deliver the full range of Recruiting services from Executive Search, Recruitment Process Outsourcing and Staffing Permanent as well as Temporary roles through its offices in India and Middle East.

Advanced data sciences and analytics have been applied by the in-house technology team to build a unique IT system for CIEL HR that helps us find the most suitable candidates in the shortest possible time.

Website: https://www.cielhr.com

Location:

CIEL HR Services Pvt Ltd

No. 2802 (Broadway Building),

2nd and 3rd Floor, 27th Main Road,

HSR Layout, Sector 1,

Bengaluru 560102.

Key Responsibilities:

ï‚· Knowledge about industry practices and professional standards in the area of
handling Payroll and Member Compliance.
ï‚· Familiarity with Naukri for Sourcing suitable candidates and recruiting
them(Offer negotiation,document collection ,Offer roll out & engaging with
them till they join us.
ï‚· Onboarding and Induction for new joiners and Exit management.
ï‚· Communicating, Co-ordinating and supporting Business Teams along with
connecting with member
ï‚· Creating HR Reports
ï‚· Updating and maintaining the master data-HR MIS
ï‚· Updating and maintaining the Insurance new additions and deletions handling
the insurance claims and grievances.
ï‚· Sending out birthday ,work anniversary mails and important announcements
to the members.
ï‚· Carrying out Performance Appraisal for the members during the Appraisal
cycle.

Skills and
Competencies

ï‚· Strong verbal and written communication skills.
ï‚· Familiarity in using Excel, PowerPoint and Microsoft word
ï‚· Flexibility and adaptability.
ï‚· Time management skills
ï‚· Proactive approach & Action Oriented
ï‚· Integrity and professional ethics

Education and
Experience

ï‚· Minimum experience of 0.6 year as a Hr Executive / Hr Generalist


Job Location Bangalore

No. 2802 (Broadway Building),

2nd and 3rd Floor, 27th Main Road,

HSR Layout, Sector 1,

Bengaluru 560102.

CIEL/SEL/28008: Operations Head

We are looking for Cushman & Wakefield for one of best waste management company with looking at someone who is from real estate background and budget @ Kolkata.

Title- Operations/ Regional Head

Location- Kolkata

Position:- Operation / Regional Head
Experience :- 7 to 8 Yrs
CTC :- As per industry
Job Location :- Cushman & Wakefield Corporate Office , Kolkata
Education :- Electrical or Mechanical. Preferred B.Tech.
Industry:- Same
Skills :- Operation Management ,Client Management , Business Development.
Communication skills should be very strong.
Official Working Days :- 5 Days

Why should you consider this opportunity?
Opportunity to work with highly passionate people with excellent

working environment. Can look forward to grow within the organization.

How to apply for the job: Please email your resume with Subject Line “Operations/ Regional Head ” .Interested candidate kindly contact: Kanchan Email : kanchan.kumary@cielhr.com

CIEL/SEL/27645: Executive- Procurement Operations

Job requirement

Looking for an ideal candidate having 1-4 years of experience in Procurement Operations.

Client is a leading as a global business in diverse interests in Pharma, Financial Services and Real Estate..

Job Title: Executive- Procurement Operations

Education and Experience : Engineering /B.Sc. / BMS Degree or Engineer + MBA from a reputed Institute with having 1-3 years of experience in Procurement Operations.

Job Description:

Key Roles/Responsibilities:

• This role would be focused on providing operational support for all category of material (Direct + Indirect) for our manufacturing locations in US
• The role involves extensive coordination with warehouse, supply chain teams at site and at Mumbai office.
• Maintain accountability for service delivery, which would primarily include:
• Conversion of Purchase requisition into duly approved Purchase orders
• Manage Vendor Communication Process
• Follow-up for Order confirmation and on time delivery of goods/services
• Handle 2nd line communication for goods returns (defective goods etc.)
• Liaise with AP team for payment related queries from vendors
• Resolve vendor queries through Vendor Help desk
• Ensure up-to date documentation as per Internal and Statutory audit requirements
• Provide input to measure supplier performance and pull necessary reports from SAP to rate vendor in terms of price, availability, delivery adherence, accurate documentation and service
• Work with APAY team to resolve 3 Way mismatch issues
• Coordinate with vendor and category managers for vendor on-boarding and ensure master data such as info records, Schema group of vendors, contracts, and vendor master is updated.
• Maintain Standard Operating Procedure of in-scope processes and timely update it.
• Develop procurement related MIS to report agreed SLAs
• Participate in Procurement/Purchase team meetings (relating to in scope Purchase categories), and support in identifying areas to improve cost and schedule, mitigate risks, manage claims avoidance, negotiate purchase orders and resolve issues.
• Work towards standardizing PR to PO process across various plants and business within PPL
• Own responsibility for day to day management of procurement related activities within the GBSS with a view ensuring timely, accurate & reliable outcomes. (as per agreed SLAs)
• Identify and promote opportunities to leverage best practices and global standards within GBSS.
• Ensure that GBSS operates within the agreed upon company policies, procedures and processes to ensure consistent and accurate Transactions processing and recommend any policy-related changes as may be necessary.
• Build and maintain strong relationships with business units/sites to ensure effective and appropriate communication occurs as required.
• Develop and maintain a strong team environment and build strong competencies in the team.

Desired Profile:

Candidate should have minimum 1-4 years of experience in Procurement Operations.

Interested candidates please share your resume at nancy.sharma@cielhr.com

CIEL/SEL/27846: Manager-Procurement Operations

Hiring Manager-Procurement Operations for Mumbai for a well established conglomerate group for Healthcare division

Experience:7-15 Years

Qualification:BE/BTech/BSc

Job Description:

​Operations Management

• Maintain accountability for service delivery, for the activities performed by team which include: I. Conversion of Purchase requisition into Purchase orders for direct and Indirect materials / services. I. Manage Vendor Communication Process I. Follow-up for Order confirmation and on time delivery of goods/services II. Liaise with AP team for payment related queries from vendors II. Manage RFX process of C & D class material and support category team to generate savings III. Manage Vendor Help desk to resolve vendor queries IV. Responsible for tracking & documenting risk (risk register) and issue management • Maintain and Improve the Service levels and KPIs for all in-scope Purchase activities of all businesses and geographies. (such as India, US, Canada, Europe) • Regular review and follow-up to ensure that Open GRNs, Overdue Advances, Old PO, Old PRs and Invoice queries are kept at very minimal • Ensure that Shared Service procurement team maintain Strong communication (timely & complete) with Stakeholder/Customer functions & within with AP team needs to be emphasized • Generate procurement related MIS to report agreed SLAs and health of the procurement function. Conduct the descriptive and prescriptive analysis of report to find out the root causes and propose/implement actions to improve the process • Ensure​ GBSS ​operates within the agreed upon company policies, procedures and processes to ensure consistent and accurate transactions processing and recommend any policy-related changes as may be necessary. • Represent GBSS Purchase during Internal Audit process. Improve CEI (Control Effectiveness Index) by addressing control gaps in the process. Review the existing process controls and establish new the process controls in procurement and MDM area • Participate and lead the SAP testing efforts of new acquired business • Lead the effort to implement the vendor portal and also participate in reimplementation/ improvements in BPM solution that takes care of Vendor Invoice life Cycle management • Participate in the vendor change management to ensure that vendor follows the discipline of order confirmation , on time delivery , on time invoice submission, tax compliance (GST) etc • Lead stakeholder change management in upstream and downstream processes to ensure that the right practices are followed and various software / initiatives are adopted well in the organization

Process Improvement & Automation

• From time to time conduct the deep stick analysis of Procurement function to continuously drive improvements in efficiency, effectiveness, compliance and customer service across entire procurement cycle. • Identify and promote opportunities to leverage best practices and global standards within GBSS. • Work with automation and SAP IT team to identify the SAP improvements and Robotics Process Automation (RPA) opportunities. Create detailed business requirement document, conduct rigorous user acceptance testing (UAT) and take active participation in implementing change management related to SAP changes and RPA • Ensure integrity and accuracy of all information reported to internal and external customers. Promote quality culture within the GBSS by focusing on reduction of cycle times and costs of non-conformance

Stakeholder Management

• Ensure the improvement in the customer satisfaction index and NPS score for GBSS Procure to Pay function • Build and maintain strong relationships with business units/sites to ensure effective and appropriate communication occurs as required. • Guide team to conduct the fortnightly operational calls with 10+ sites and ensure the actions from such meetings are documented and completed • Represent GBSS Purchase in bi-monthly governance meetings with sites • Prepare for quarterly governance meeting with corporate supply chain and corporate finance

Interested candidates please share CVs at bhavita@cielhr.com

CIEL/SEL/27504: Product Operations Executive - Bangalore

Responds timely to real-time tickets and prompt delivery of requests within company procedural guidelines to meet the product operations SOPs.

● Manage and process various requests received by stakeholders and getting them processed within the given timeline and maintain compliance and TAT.

● Acknowledge stakeholders, prompting and politely responds to their inquiries and helping them

● Work with data-driven tools & platforms to fulfill the requests received

● Auditing properties which are made live if those are visible to end-user or not, prior testing and correcting/ensuring errors gets minimized

● Ensure frequent capacity building and orientation activities are done with other team members

CIEL/SEL/27676: Head Service Delivery / Head for IT Support Operations

CIEL/SEL/27659: HR Operations

CIEL HR marks the return of HR visionaries to the HR Services industry, powered by technology and analytics. The Founders of Ma Foi, the pioneer of the HR services sector in India, along with some of the finest brains in the HR Services Industry have envisioned and built the firm, CIEL HR, to deliver the full range of Recruiting services from Executive Search, Recruitment Process Outsourcing and Staffing Permanent as well as Temporary roles through its offices in India and Middle East.

Advanced data sciences and analytics have been applied by the in-house technology team to build a unique IT system for CIEL HR that helps us find the most suitable candidates in the shortest possible time.

Website: https://www.cielhr.com

Location:

CIEL HR Services Pvt Ltd

No. 2802 (Broadway Building),

2nd and 3rd Floor, 27th Main Road,

HSR Layout, Sector 1,

Bengaluru 560102.

Key Responsibilities:

ï‚· Knowledge about industry practices and professional standards in the area of
handling Payroll and Member Compliance.
ï‚· Familiarity with Naukri for Sourcing suitable candidates and recruiting
them(Offer negotiation,document collection ,Offer roll out & engaging with
them till they join us.
ï‚· Onboarding and Induction for new joiners and Exit management.
ï‚· Communicating, Co-ordinating and supporting Business Teams along with
connecting with member
ï‚· Creating HR Reports
ï‚· Updating and maintaining the master data-HR MIS
ï‚· Updating and maintaining the Insurance new additions and deletions handling
the insurance claims and grievances.
ï‚· Sending out birthday ,work anniversary mails and important announcements
to the members.
ï‚· Carrying out Performance Appraisal for the members during the Appraisal
cycle.

Skills and
Competencies

ï‚· Strong verbal and written communication skills.
ï‚· Familiarity in using Excel, PowerPoint and Microsoft word
ï‚· Flexibility and adaptability.
ï‚· Time management skills
ï‚· Proactive approach & Action Oriented
ï‚· Integrity and professional ethics

Education and
Experience

ï‚· Minimum experience of 0.6 year as a Hr Executive / Hr Generalist


Job Location Bangalore

No. 2802 (Broadway Building),

2nd and 3rd Floor, 27th Main Road,

HSR Layout, Sector 1,

Bengaluru 560102.

CIEL/SEL/27645: Executive- Procurement Operations

Job requirement

Looking for an ideal candidate having 1-4 years of experience in Procurement Operations.

Client is a leading as a global business in diverse interests in Pharma, Financial Services and Real Estate..

Job Title: Executive- Procurement Operations

Education and Experience : Engineering /B.Sc. / BMS Degree or Engineer + MBA from a reputed Institute with having 1-3 years of experience in Procurement Operations.

Job Description:

Key Roles/Responsibilities:

• This role would be focused on providing operational support for all category of material (Direct + Indirect) for our manufacturing locations in US
• The role involves extensive coordination with warehouse, supply chain teams at site and at Mumbai office.
• Maintain accountability for service delivery, which would primarily include:
• Conversion of Purchase requisition into duly approved Purchase orders
• Manage Vendor Communication Process
• Follow-up for Order confirmation and on time delivery of goods/services
• Handle 2nd line communication for goods returns (defective goods etc.)
• Liaise with AP team for payment related queries from vendors
• Resolve vendor queries through Vendor Help desk
• Ensure up-to date documentation as per Internal and Statutory audit requirements
• Provide input to measure supplier performance and pull necessary reports from SAP to rate vendor in terms of price, availability, delivery adherence, accurate documentation and service
• Work with APAY team to resolve 3 Way mismatch issues
• Coordinate with vendor and category managers for vendor on-boarding and ensure master data such as info records, Schema group of vendors, contracts, and vendor master is updated.
• Maintain Standard Operating Procedure of in-scope processes and timely update it.
• Develop procurement related MIS to report agreed SLAs
• Participate in Procurement/Purchase team meetings (relating to in scope Purchase categories), and support in identifying areas to improve cost and schedule, mitigate risks, manage claims avoidance, negotiate purchase orders and resolve issues.
• Work towards standardizing PR to PO process across various plants and business within PPL
• Own responsibility for day to day management of procurement related activities within the GBSS with a view ensuring timely, accurate & reliable outcomes. (as per agreed SLAs)
• Identify and promote opportunities to leverage best practices and global standards within GBSS.
• Ensure that GBSS operates within the agreed upon company policies, procedures and processes to ensure consistent and accurate Transactions processing and recommend any policy-related changes as may be necessary.
• Build and maintain strong relationships with business units/sites to ensure effective and appropriate communication occurs as required.
• Develop and maintain a strong team environment and build strong competencies in the team.

Desired Profile:

Candidate should have minimum 1-4 years of experience in Procurement Operations.

Interested candidates please share your resume at nancy.sharma@cielhr.com

CIEL/SEL/27504: Product Operations Executive - Bangalore

Responds timely to real-time tickets and prompt delivery of requests within company procedural guidelines to meet the product operations SOPs.

● Manage and process various requests received by stakeholders and getting them processed within the given timeline and maintain compliance and TAT.

● Acknowledge stakeholders, prompting and politely responds to their inquiries and helping them

● Work with data-driven tools & platforms to fulfill the requests received

● Auditing properties which are made live if those are visible to end-user or not, prior testing and correcting/ensuring errors gets minimized

● Ensure frequent capacity building and orientation activities are done with other team members

CIEL/SEL/27437: Head Service Delivery_ IT Support Operations

Job opening with a Indian retail corporation that operates a chain of hypermarkets in India.

Experience: 15Years

Location: Mumbai

Job Description:

1. Hands on experience in an operations role managing an IT
department in a retail environment
2. Sound knowledge of best practices around service delivery
3. ITSM/ITIL certification is preferred
4. Strong analytical & problem-solving skills with ability to
translate ideas into practical implementation
5. Ability to manage stakeholder relationships including team
members, vendors and partners
6. Excellent leadership and communication skills with ability to
present and communicate effectively with both technical and
non-technical audience
7. Ability to manage multiple tasks, deadlines and resolution of
issues.

KEY RESPONSIBILITIES 1. Provide input into the overall strategy, framework and
roadmap for IT Service Management & Delivery, collaborating
with other vertical heads
2. Develop a short-, medium- and long-term event and problem
management strategy
3. Undertake regular scrutiny of the developed strategy to keep
up to date with latest trends in the external environment
4. Develop and implement cross functional operational processes
and frameworks to ensure proper handling, escalations, and
resolution of operational issues in IT applications, systems and
servers .
5. Monitor, control, and perform corrective actions based on
problem management methodology pertaining to IT Services,
tools, systems and applications
6. Manage the steering of service incident resolution and
restoration: Incident analysis, defining and managing
corrective actions to eliminate recurring service problems
7. Ensure the provision of end-to-end, cross level (L0 and L1)
orchestration, cross functional coordination and management
of issues, requests, alarms and incidents for SAP, POS, Infra
and Other Applications
8. Ensure that incidents are correctly escalated for L2 and above
levels to the appropriate team within SAP, POS, Infra & Other
Apps and further operations and reconciliations are done
within the respective core teams
9. Oversee that all problems and events triggered in the
environment have suitable workarounds developed in time
and an in-depth root cause analysis is conducted to avert
future occurrence
10. Responsible for managing the overall Access Management and
ensure that right access is given to correct employee on the
basis of a pre-defined matrix
11. Manage exceptions through the Central IT Helpdesk by
analyzing and acting on requests for additional access raised as
incidents
12. Ensure planning and execution of Configuration Management
throughout the project lifecycle, including development,
migration, deployment, and security.
13. Ensure daily end-to-end delivery of Configuration
Management services in accordance with this Configuration
Management Plan.
14. Work with the GRC team and assist them to conduct audit and
assurance activities
15. Responsible to nominate project managers to work with PMO
to execute service delivery related projects.

CIEL/SEL/27392: Associate Design Solutions Operations- Bangalore

Day to day management of shoot operations

 Taking feedbacks from the quality team and make sure the agencies adhere to the

required quality standards.

 Should suggest process improvements ideas

 Responsible for providing training and work direction to Vendors

 Responsible for invoices verification and processing/ processing agreements of the

vendors associated with team

 Do the necessary research in the market for improvisation.

 Being an escalation point for Ops related issues and helping to facilitate real time

solves

CIEL/STF/26928: US Retirement - Operations

Work Experience needed: 2+ years

Work Location: Coimbatore or Noida: WORK FROM OFFICE

Shift: Night Shift (6.00 PM - 3.00 AM ) - No night shift allowance provided

Transportation: The CAB Facility is provided

Skills Required:

o 401k/S125 Client changes
o 401k New Client Set-Up & Enrollments
o 401k Loans and Distributions
o 401k Conversion Enrollments
o 401k Employee Transfers
o 401k/S125 Cancellations
o 401k Payroll Transfers
o 401k Alert Monitoring
o 401k/S125 Incoming Fund Handling
o 401k Client Report Creation:
 957
 931
 Statement reprints

About Company :is a top 10 global IT services provider, headquartered in Tokyo and operating in more than 50 countries.

For us, work is not only for technological innovation, it is about connecting people to create better solutions for everyday life.

Apply on shivani.r@cielhr.com

HR - Operations( US Payroll )

Role

HR - Operations( US Payroll )

Location:

Noida/Coimbatore

Experience

1+ years

Skills:

o Update client data

o Update employee data

o Add/change direct deposits

o Enter Payroll

o Import Payroll

o Create pre-processing reports

o Finalize payroll

o Respond to client inquiries via email

Tasks will be received via the request form, CRM, or email

Roles and Responsibilities:

• Prepare and submit paper payroll checks for employees who do not have direct deposit
• Collect banking information for direct deposit setup and initiate deposits on paydays
• Familiarize yourself and keep current with the taxation of salaries, benefits and other factors
• Process and monitor garnishment orders and other issues that impact payroll specifications
• Maintainand document all payroll records
• Conduct semi-annual audits of all payroll records
• Reconcile general ledger with regard to payroll transactions
• Detect and process issues related to uncollected payroll
• Respond to employee inquiries regarding payroll issues or concerns

About the company:

Who we are

It is a recognized leader in IT and business services including cloud, data and applications. A division of It headquartered in Texas, the company leverages consulting and deep industry expertise to help clients accelerate and sustain value throughout their digital journeys.

It is a trusted global innovator of IT and business services headquartered in Tokyo. We help clients transform through consulting, industry solutions, business process services, digital & IT modernization, and managed services in over 50 countries.

Why should you have to apply:

We know that with the right people on board, anything is possible.

The quality, integrity, and commitment of employees are key factors in this company's growth, market presence,

and ability to help their clients stay a step ahead of the competition.

By hiring the best people and helping them grow both professionally and personally, they ensure a bright future.

For more details contact vishak.jg@cielhr.com

CIEL/STF/26790: HR Operations ( US Payroll )

Role

HR - Operations( US Payroll )

Location:

Noida/Coimbatore

Experience

1+ years

Skills:

o Update client data

o Update employee data

o Add/change direct deposits

o Enter Payroll

o Import Payroll

o Create pre-processing reports

o Finalize payroll

o Respond to client inquiries via email

Tasks will be received via the request form, CRM, or email
Roles and Responsibilities:

• Prepare and submit paper payroll checks for employees who do not have direct deposit
• Collect banking information for direct deposit setup and initiate deposits on paydays
• Familiarize yourself and keep current with the taxation of salaries, benefits and other factors
• Process and monitor garnishment orders and other issues that impact payroll specifications
• Maintainand document all payroll records
• Conduct semi-annual audits of all payroll records
• Reconcile general ledger with regard to payroll transactions
• Detect and process issues related to uncollected payroll
• Respond to employee inquiries regarding payroll issues or concerns

About the company:

Who we are

It is a recognized leader in IT and business services including cloud, data and applications. A division of It headquartered in Texas, the company leverages consulting and deep industry expertise to help clients accelerate and sustain value throughout their digital journeys.

It is a trusted global innovator of IT and business services headquartered in Tokyo. We help clients transform through consulting, industry solutions, business process services, digital & IT modernization, and managed services in over 50 countries.

Why should you have to apply:

We know that with the right people on board, anything is possible.

The quality, integrity, and commitment of employees are key factors in this company's growth, market presence,

and ability to help their clients stay a step ahead of the competition.

By hiring the best people and helping them grow both professionally and personally, they ensure a bright future.

For more details contact shanmugapriya.r@cielhr.com

CIEL/SEL/26652: AM Operations

Job title- AM Operations

Location-Porur,Chennai

Minimum Experience required- 3 to 5 years

Rotational shift and rotational weekoff

Should have team handling experience of bluecollar employees.

Warehouse/Logistics experience required

Managing vehicles experience etc..

CIEL/SEL/22496: Hr Operations

About CIEL HR:

CIEL HR marks the return of HR visionaries to the HR Services industry, powered by technology and analytics. The Founders of Ma Foi, the pioneer of the HR services sector in India, along with some of the finest brains in the HR Services Industry have envisioned and built the firm, CIEL HR, to deliver the full range of Recruiting services from Executive Search, Recruitment Process Outsourcing and Staffing Permanent as well as Temporary roles through its offices in India and Middle East.

Advanced data sciences and analytics have been applied by the in-house technology team to build a unique IT system for CIEL HR that helps us find the most suitable candidates in the shortest possible time.

Website: https://www.cielhr.com

Location:

CIEL HR Services Pvt Ltd

No. 2802 (Broadway Building),

2nd and 3rd Floor, 27th Main Road,

HSR Layout, Sector 1,

Bengaluru 560102.

Key Responsibilities:

 Knowledge about industry practices and professional standards in the area of
handling Payroll and Member Compliance.
 Familiarity with Naukri for Sourcing suitable candidates and recruiting
them(Offer negotiation,document collection ,Offer roll out & engaging with
them till they join us.
 Onboarding and Induction for new joiners and Exit management.
 Communicating, Co-ordinating and supporting Business Teams along with
connecting with member
 Creating HR Reports
 Updating and maintaining the master data-HR MIS
 Updating and maintaining the Insurance new additions and deletions handling
the insurance claims and grievances.
 Sending out birthday ,work anniversary mails and important announcements
to the members.
 Carrying out Performance Appraisal for the members during the Appraisal
cycle.

Skills and
Competencies

 Strong verbal and written communication skills.
 Familiarity in using Excel, PowerPoint and Microsoft word
 Flexibility and adaptability.
 Time management skills
 Proactive approach & Action Oriented
 Integrity and professional ethics

Education and
Experience

 Minimum experience of 0.6 year as a Hr Executive / Hr Generalist


Job Location Bangalore

No. 2802 (Broadway Building),

2nd and 3rd Floor, 27th Main Road,

HSR Layout, Sector 1,

Bengaluru 560102.

CIEL/SEL/26405: Operations Manager

Hi,

Looking for Operations Manager with well know Agri pest management solutions company in Bangalore :

Roles and Responsibilities:

• ● Manage all processes with respect to packaging, order scheduling, dispatch, delivery,
  returns, refunds, and billing.
  ● To oversee timely scheduling, dispatch, delivery and returns of all orders. ● Strengthening
  supply chain interventions, improving commodity handling and simplifying trade logistics.
  ● Evaluate risk and lead quality assurance efforts. Assess product, compliance, or
  operational risks and develop risk management strategies.
  ● Oversee inventory management and collaborate with the Product development and
  Procurement team in all product related activities.
  ● Manage and track and maintain MIS for all products and create reports on operational
  performance and suggest improvements.
  ● Data analytics & management of and sales department reports.
  ● Engage in interdepartmental coordination with procurement, product development,
  marketing & sales related activities.
  ● Conduct periodic internal reviews or audits to ensure that compliance procedures are
  followed.
  ● Oversee scale-up trials and expenses and budgeting to help the organization optimize
  costs and benefits.
  ● Ensure location and product compliance with local and international laws (e.g. data
  recording and management, factory compliances etc.
• Required Qualification
  1. Graduates (preferably) with at least 1 to 2 years of experience in operations profile
  2. Experience in agribusiness, product management and similar fields
  3. Experience in fresh produce is desirable. Work experience in an emerging market
  environment and ability to demonstrate a strong commercial awareness and hands on
  approach.

Why should you consider this opportunity?
Opportunity to work with highly passionate people with excellent working environment.
Can look forward to grow within the organization

How to apply for the job:
Please email your resume with Subject Line “Operations Manager”

Interested candidate’s kindly contact:Debolina
Email : Debolina.datta@cielhr.com

CIEL/STF/26284: Network Operations and Network Security

Greetings from Ciel HR!!

• Role .Network Operations & Network SecurityExperience3+years LocationWork from office , Alternative Saturdays working Skills.Network +Zsacler / ZPA + Firewall
• Good communication

TypeCiel roll Location Chennai

Note :Alternative Saturdays working

Functions:

 Enhance the security posture of IT assets, network, and information

 Expert in management of Switches, Routers Firewall, Proxy, IPS, DDoS, WAF, Load Balancer

(Fortinet, Palo Alto, Checkpoint, F5, Cisco ASA Firewall, Cisco Meraki solutions and Cloud

proxy Solutions)

 Provide support and remediation of network, application, firewall, and server

troubleshooting for security incidents

 Provide technical assistance with the design, installation, operation, and maintenance of a

variety of cyber security and information security systems

 Ensure Compliance with industry standards like ISO 27001 and NIST Standards

 Working with infrastructure teams to maintain standards for critical infrastructure, across

Windows and Network Security/networking devices

 Implement, manage, monitor, and upgrade security systems for the protection of the

organizations data, systems, and networks

 Ensure that the organization's data and infrastructure are protected by enabling the

appropriate security controls

 Implement hardware and software solutions as needed for new security initiatives

 Analyze security systems and seek improvements on a continuous basis

 Assisting with the installation and configuration of network security architectures, including

firewalls, Proxy, router ACLs (Access Control Lists), and web content filters

 Monitor and respond to Intrusion prevention system alerts

 Respond to incidents raised by SOC/SIEM

 Manager, Monitor Firewall and other network and network security devices

 Manage WAN connectivity (Internet, MPLS and VC MPLS across locations)

 Understanding of the OSI (Open Systems Interconnection) model and well-known ports and

services

 Troubleshooting network security and network problems

 Responding to all system and/or network security breaches.

 Participating in the change management process.

 Testing and identifying network and system for vulnerabilities. Periodically perform a VAPT

 Daily administrative tasks, reporting and communication with the relevant departments in

the organization.

Skills:

 Candidate must possess at least a bachelor’s degree, Post Graduate Diploma, Professional

Degree, Computer Science/Information Technology, Science & Technology or equivalent.

 5 to 8 years’ experience in the relevant area

 Experience in IT Security and Network Security

 Expert in managing network security devices and network devices

 Certification in Firewall Checkpoint / Palo alto / Fortigate / F5 / Arbor / Z Scaler Cloud Proxy

are preferred

About CIEL Hr

Ciel HR marks the return of HR visionaries to the HR Services industry, powered by technology and analytics. The Founders of Ma Foi, the pioneer of the HR services sector in India, along with some of the finest brains in the HR Services Industry have envisioned and built the firm, CielHR, to deliver the full range of Recruiting services from Executive Search, Recruitment Process Outsourcing and Staffing Permanent as well as Temporary roles through its offices in India and the Middle East.

Website: https://www.cielhr.com

CIEL/SEL/25893: Business Development Manager - Operations

Job Description:

1. Market mapping of assigned region
2. Sales funnel management and Identifying and converting Prospects
3. Concept explanation/Generating awareness on solution concepts
4. Fleet CPK Analysis
5. Prepare Customized solutions, Assumptions & Costing
6. Commercial Proposal/Negotiations
7. Contract Terms finalisations & Processing
8. Extraction of more business from current fleets and renewal of contracts
9. Digital solutions sales

CIEL/STF/25878: Data Operations Engineer

Experience Required: 4+ years

Worl Location- Bangalore/Hyderabad/Chennai: Work from home until covid restrictions

Job Description:

Responsibilities

• Provide Level 1 and Level 2 support for the system within agreed service levels

• Monitor the production jobs, fix recurring failures and maintain runbooks.

• Work with the respective stakeholders in identifying root cause of new failures and fixing them.

• Provide monthly report for ticket status.

• Identify avenues of process improvements and automation and propose recommendations to the management.

• Develop functional understanding of the applications and document the same.

Skills and qualifications

• 5-7 years of experience in Production support team, monitoring batch jobs and fixing failures and comfortable in working over shifts

• Hands-on experience in SQL, Informatica, Control-M or any other scheduling tool.

• Strong critical thinking skills, and the ability to think on your feet

• Ability to work independently, adapt quickly, and maintain a positive attitude

• Experience in automating basic system level tasks using scripting languages.

• Experience with ticketing system; Service Desk, Remedy, etc.

• Understanding of SLAs and the importance of being within SLAs

• Excellent verbal and written communication skills

Mandatory skills- Service now, SQL

About company - s a top 10 global IT services provider, headquartered in Tokyo and operating in more than 50 countries. For us, work is not only for technological innovation, it is about connecting people to create better solutions for everyday life.

Apply on shivani.r@cielhr.com

CIEL/SEL/25847: Category Associate-Operations

Job title- Category Associate-Inbound Operations

Location-Coimbatore

Educational Qualification required-BTech

Experience- 3 - 6 years

Should have experience in Inventory Management/Operations Planning in high volume footwear/fashion/rubber industry.

Good knowledge of MS Excel and MS office tools

CIEL/STF/25782: Executive Product Operations

bout The Company-Indian best online food ordering & delivery company.

Destination-Executive Product Operations

Job Location-Bangalore

Qualification-Any Graduation

Experience -1 years experience in L1 Support, Technical Management also good communication skills.

CIEL/SEL/25674: SAP Business Service Operations Manager

IT Services and operations manager own end-to-end responsibility of the services lifecycle. The SAP Business Operations Service manager role belongs in the Functional Services Management team and reports directly to the Services and operations Manager.

1. SAP Business Operations Service Quality
2. Service delivery: ensure that the ongoing service delivery and support meet agreed customer requirements
3. Identify opportunities for operational service improvements.
4. Management reporting
5. SAP Business Operations Service Cost and Budget
6. BOPS Service Transitions
7. SAP Business Operations Service design & evolution
8. SAP Business Operations Functional service delivery

Experience:7+ years
Working days: 5 days

Location: Baner, Pune

CIEL/SEL/25176: Operations Manager

Dear Candidate,

We have immediate requirements for the position of Operations Manager in India’s Leading Food Delivery Company for Bangalore Location.

Designation: Operations Manager.

Experience: 7 to 12 yrs.

Location: Silk Board, Bangalore.

CTC: 12 to 14 Lakhs per annum.

Job Responsibilities: -

· Experience in Email and Chat process with expertise in driving Customer Satisfaction related deliverable. (Minimum 2-4 years’ experience in handling Chat process)
· Very Strong Operational skills for managing a team of 100 plus. Sound understanding of Operations & Delivery, coming with a strong background in managing Operations and proven delivery experience.
· Good experience in people management and passionate about customer experience
· Ability to manage stress, experience in managing a challenging account
· Strong leadership skills and ability to ensure team understands job and business requirements and build team empowerment
· Manage Employee SAT on the floor
· Be a strong mentor for front line leadership on the floor to deliver on ESAT and productivity
· Manage Attrition, drive retention initiatives on the floor to manage tenured and experienced
employees well
· Soft Skills Willingness to learn & contribute, Positive Attitude, Effective team management skill, Good communication skills, Adaptable to changes, Open mindedness, Ability to stretch, Commitment to the job, Excellent interpersonal skills
· Analyze performance results and implement department improvements and Resolve escalated customer complaints

Desired Skills:-

· 8 to 12 years of Industry Experience with minimum 2-3 years of experience as Operation Manager
· Should be a graduate – any specialization
· Should have handled multiple teams or team size of 80-100
· Strategic thinker with strong articulation, storytelling, analytical and problem-solving skills
· A high degree of customer centricity with demonstrated examples of going extra mile to ensure the right treatment for the end-user
· Dynamic professional with experience and passion for managing large and diverse teams across multiple sites in a fast-paced environment, able to deal with rapid change and ambiguity
· Prior experience in balancing quality while managing a fast paced and rapidly growing environment

Interested candidates can share your updated profile to santhosh@cielhr.com. You can also refer any of your friends who will be interested for the above mentioned position.

Regards,

Santhosh

Email: santhosh@cielhr.com

CIEL/STF/24916: Marketing Operations Analyst

Role

Marketing Operations Analyst

Location

Bangalore

Experience

2 + years

Skills:

Salesforce, Marketing Campaign,

Responsibilities:

• Actively coordinate and manage the activity of uploading leads into SFDC for various marketing campaigns
• Maintain data hygiene for accounts, contacts, leads in SFDC through automated and manual approach
• Support Marketing Org in Lead Management and Data Governance activities to Maintain Data Quality.
• Managing Lead Entry tasks creating, updating, Managing data up to date in the Database
• SFDC Data standardization, De-Duplication and creating leads, Contacts, Merging duplicate records and avoiding data redundancy.
• Review and manage unprocessed, rejected leads and update appropriately
• Work cross-functionally with other teams for resolving issues on lead assignment
• Publish process-related metrics and dashboards, should be proficient in SFDC / MS Excel.

About the company

It is a leading US-Based product development company established in 2004.

A global leader in providing digital solutions for trading and risk, supply chain management, and financial services driven by cloud, blockchain, machine learning, and analytics. The company has its best-of-breed solutions that serve the entire trading value chain across agriculture, energy, metals and mining, and manufacturing markets. The cloud platform provides advanced analytics, one source of data, and an automation engine, providing maximum flexibility and investment protection as business needs and market requirements change.

Why should you apply?

Work in a fast-paced product-based organization.

Get an opportunity to work with the core development team and enhance your technical skills.

Scope to understand and work with the product team in depth.

Opportunity to work in ETRM/CTRM domain- ahead of the innovation.

They built a culture of inclusion and diversity from the 16 plus languages they speak to the 40% strong women workforce.

They are always looking for their next set of passionate and innovative minds, who are unafraid to challenge the status quo.

For more details contact shanmugapriya.r@cielhr.com

CIEL/SEL/24852: Regional Operations Manager

About The Company-This is the second largest manufacturer of smartphone company

Destination-Regional Operation Manager

Job Location-Kolkata

Qualification Required-Bachelor’sdegree in any stream

Job Requirement-MBA Freshers / Batchelor Degree Minimum experience 4 to 7Years in Sales, Channel Sales & Business development.

CIEL/SEL/24701: Operations Engineer

• Should be taking over right from the stage of Core Sales & manage the Plant during
Installation, Commissioning & O&M stages to meet laid down KPIs.
• Coordinating between third Party Vendors, Construction Team, Design Team, Sales Team,
O&M Team & Accounts Team and all of this coordination making sure that the Installation,
Commissioning & subsequent Service Delivery is done smoothly.
• Main Responsibility will be the Coordination between Customers and External Vendors like
third party Contractors for Installation, Commissioning & Maintenance etc.
• Initially do all the execution with Third Party Vendors and gradually work with an internal
Construction Manager who internally coordinating with the Third-party Vendors.
• Communicate job expectations; planning, monitoring, appraising and reviewing job
contributions
• Plan and review compensation actions; enforcing policies and procedures
• Contribute operations information and recommendations to strategic plans and reviews;
prepare and complete action plans; implement production, productivity, quality and
customer-service standards; resolve problems; complete audits; identify trends
• Forecast requirements; prepare an annual budget; schedule expenditures; analyse
variances; initiating corrective actions
• Analyse process workflow, employee and space requirements and equipment layout;
implement changes
• Maintain safe and healthy work environment by establishing, following and enforcing
standards and procedures; complying with legal regulations
• Establish contracts and pricing and ensuring proper maintenance and serving as primary
liaison with utilities and local government agencies, such as fire, police, health and safety
agencies

• Track vendor pricing, rebates and service levels
• Serve as primary point of contact when there are customer issues related to equipment
quality, customer service, or accidents and mishaps on-site. In particular, this includes any
issues on-site at client facilities, such as breaking a fence or tape residue on flooring
• Communicate customer issues with operations team and devise ways of improving the
customer experience, including resolving problems and complaints
• Communicate all operating policies and/or issues at department meetings
• Work closely with the inventory manager and team to perform analysis of our inventory
and ensure we are utilizing our inventory effectively, purchasing the right equipment,
maintaining solid inventory data and reduce sub-rental expenses
• Communicate with legal counsel and safety department to ensure all processes and other
governmental regulations
Academic qualification: B.E./B.Tech, any Engineering graduate
Experience:
Desired Technical Skills:
• Familiar with a variety of the field's concepts, practices and procedures in Project
Management, Service Delivery & O&M.
• Rely on extensive experience and judgment to plan and accomplish goals.
• Perform a variety of tasks. Lead and direct the work of others.
• Directly manages and directs Operational staff.

CIEL/SEL/24699: Operations Manager

Company- a digital healthcare

Position- Operations Manager

Location- Bangalore

JD-

Ensuring smooth onboarding of the new store lead shared by the sales team
● Coordinating with different stakeholders and vendors for ensuring timely onboarding of
the stores
● Following onboarding process and managing all the data and documents at the right
place

Ensuring availability of medicines by coordinating with the procurement team

CIEL/SEL/24672: Operations Engineer

Objective of this Role include: • Customer Service: Utilize the resources of the organization, to create such products or services that satisfy the needs of the consumers, by providing “right thing at the right price, place and time”. • Resource Utilization: To make the best possible use of the organization’s resources to satisfy the wants of the consumers. • Quality Control: keeping an intended level of quality in the goods and services, in which the organization deals and prevent defects and make corrective actions (if you find any defects during the quality control process), to ensure that the desired quality is maintained, at reasonable prices.

Position Responsibility: • Should be taking over right from the stage of Core Sales & manage the Plant during Installation, Commissioning & O&M stages to meet laid down KPIs. • Coordinating between third Party Vendors, Construction Team, Design Team, Sales Team, O&M Team & Accounts Team and all of this coordination making sure that the Installation, Commissioning & subsequent Service Delivery is done smoothly. • Main Responsibility will be the Coordination between Customers and External Vendors like third party Contractors for Installation, Commissioning & Maintenance etc. • Initially do all the execution with Third Party Vendors and gradually work with an internal Construction Manager who internally coordinating with the Third-party Vendors. • Communicate job expectations; planning, monitoring, appraising and reviewing job contributions • Plan and review compensation actions; enforcing policies and procedures • Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality and customer-service standards; resolve problems; complete audits; identify trends • Forecast requirements; prepare an annual budget; schedule expenditures; analyse variances; initiating corrective actions • Analyse process workflow, employee and space requirements and equipment layout; implement changes • Maintain safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulations • Establish contracts and pricing and ensuring proper maintenance and serving as primary liaison with utilities and local government agencies, such as fire, police, health and safety agencies • Track vendor pricing, rebates and service levels • Serve as primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site. In particular, this includes any issues on-site at client facilities, such as breaking a fence or tape residue on flooring • Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints • Communicate all operating policies and/or issues at department meetings • Work closely with the inventory manager and team to perform analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right equipment, maintaining solid inventory data and reduce sub-rental expenses • Communicate with legal counsel and safety department to ensure all processes and other governmental regulations .

CIEL/SEL/24633: Cluster Operations Engineer-Solar

Should be taking over right from the stage of Core Sales & manage the Plant during Installation, Commissioning & O&M stages to meet laid down KPIs. • Coordinating between third Party Vendors, Construction Team, Design Team, Sales Team, O&M Team & Accounts Team and all of this coordination making sure that the Installation, Commissioning & subsequent Service Delivery is done smoothly. • Main Responsibility will be the Coordination between Customers and External Vendors like third party Contractors for Installation, Commissioning & Maintenance etc. • Initially do all the execution with Third Party Vendors and gradually work with an internal Construction Manager who internally coordinating with the Third-party Vendors. • Communicate job expectations; planning, monitoring, appraising and reviewing job contributions • Plan and review compensation actions; enforcing policies and procedures • Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality and customer-service standards; resolve problems; complete audits; identify trends • Forecast requirements; prepare an annual budget; schedule expenditures; analyse variances; initiating corrective actions • Analyse process workflow, employee and space requirements and equipment layout; implement changes • Maintain safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulations • Establish contracts and pricing and ensuring proper maintenance and serving as primary liaison with utilities and local government agencies, such as fire, police, health and safety agencies • Track vendor pricing, rebates and service levels • Serve as primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site. In particular, this includes any issues on-site at client facilities, such as breaking a fence or tape residue on flooring • Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints • Communicate all operating policies and/or issues at department meetings • Work closely with the inventory manager and team to perform analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right equipment, maintaining solid inventory data and reduce sub-rental expenses • Communicate with legal counsel and safety department to ensure all processes and other governmental regulations

CIEL/SEL/24576: Retail Operations executive

We are looking for Retail operations executive for one of the Mens grooming Company with Good hands-on exp on Vendor management and branding@ Delhi.

Roles & Responsibilities:

• Company branding through hoardings/dealer boards/flex etc. He needs to travel north India very frequently if required other regions too & check the same. Also help us in getting more branding options.
• Co-ordinate with the vendors for branding.
• Vendor meet & Vendor development etc.

Experience: 1-3 Years

Educational Qual.: Any

Why should you consider this opportunity?

Opportunity to work with highly passionate people with excellent working environment. Can look forward to grow within the organization.

How to apply for the job: Please email your resume with “Retail operations executive ” Interested candidates. kindly contact: Monika Email :monika.tandon@cielhr.com

CIEL/SEL/24336: Warehouse Operations Analyst

Job Description:

Based in India, this position is responsible to support European operations & will be part of the Operations Engineering Team Europe. The Warehouse Operations Analyst would be responsible of Operational Excellence, Warehouse Engineering, Data analytics and Reporting. In this position, Analyst will also be performing data analysis and reporting for Engineering with the goal of driving labor savings and improving efficiencies in organisation's DC’s across Europe.

Some of the responsibilities are:

Operational Excellence:

• Identify opportunities for productivity and quality improvements in our European Operations (Warehousing, Transportation, Supply Chain & Value Added Services);
• Effectively manage improvement of services to our customers and/or reduction of cost through data and process analysis and -redesign;
• Lead multiple projects from concept to realization involving colleagues from multiple departments and disciplines;
• Apply Lean Six Sigma methods and provide consulting support to current projects and business operations.
  
  Warehouse Engineering
• Optimize the layout design and construction of company facilities;
• Implement improvements to facilities and equipment to guarantee efficient handling;
• Support new WMS implementations & enhancements.
• Continuously improve the warehouse processes to increase inventory accuracy and operator efficiency;
• Support on developing organisation's warehousing technology landscape in Europe.
  
  Data analysis and Reporting
• Understand data architecture, support information flows and improve data quality in Operations.
• Data collection and analysis to support process improvements;
• Develop and maintain fact-based Management reporting (KPI’s, trend-analysis);
• Gather data for end-to-end supply chain analyses;

Skills / Experience:

Required:

• Educational qualifications– Bachelors in Mechanical/Production Engineering and Post graduate in Statistics or Business/ Operations Management.
• 4-7 years of Operations or Analyst work consulting experience from IT/Consulting/manufacturing firm preferably in SCM, Logistics & or Warehousing domains Strong in Statistical Data Analysis, Data visualization techniques and problem solving skills.
• Experience in providing Advance Analytics support from offsite/ offshore location
• Proven data analysis skills in a relational DBMS (e.g. SQL Skills are must) and exposure to BI tools (preferably MicroStrategy i.e. MSTR), ETL is a plus.
• Good organization, analysis, and planning skills.
• Excellent communication skills & prior experience of using Microsoft Office Suite (Excel, Word, Outlook, and PowerPoint) is must.
• Knowledge of Advanced Excel, VBA, R, Data Science, Python, Machine learning is Must.
• Good Automation Skills Using Python, R, VBA etc.
• Work experience with Global teams in an Onsite: Off shore model would be a Plus.
• Person should be flexible to travel to Europe warehouses on quarterly basis and/or as and when required basis.

Interested candidates can share their resume at heena@cielhr.com

CIEL/SEL/24305: Operations Analyst - Pune

Job Description:
The Operations Analyst responsible for coordinating, analyzing, and processing the functional requests.
The goal of this job role is to ensure accurate and timely support to Kit building/manufacturing
backend operations.
Skills / Experience:
Required:
∙ Bachelor's degree preferred
∙ Knowledge of SAP / AS400 database tables a plus
∙ Ability to extract, analyze and report on data required
∙ Must be detail-oriented with strong analytical skills
∙ Excellent communication and problem-solving skills are required
∙ Excellent follow-up skills are a required
∙ Intermediate to Advanced knowledge of Excel
∙ Highly driven and self-motivated personality required
Some of the responsibilities are:
∙ Work on functional activities of Kit/Tray closing requests, audit reports to consolidate, validate

and cleanup data in order to produce results that are more accurate.
∙ Work closely with US team in resolving the discrepancies within the tray-building request.
∙ Process, Approve, and Review ECNs for manufacturing divisions.
∙ Create and manage supporting data and data structures to ensure master data information is
accurately returned.
∙ Monitor for data accuracy, timeliness and integrity in data used in analysis and reporting.
Communicate to appropriate personnel if data inaccuracies exist.

CIEL/SEL/24245: IT operations

1. IT Operations Manager (Looking to hire someone in 15 days)

Experience: 4-6 Years

CTC: 5-6 LPA

Location: Delhi (Ramesh Nagar & Kirti Nagar)

Notes: Someone with an experience of setting up a tele calling team and having used a dialer system. Should have a basic IT blend to handle any issues in the system and troubleshoot it.

CIEL/SEL/24236: Railway operations

railway operations,

CIEL/SEL/24177: Deputy Manager - Infra Operations

Dear Candidates,

We are looking for the position of Deputy Manager - Infra Operations for one the best Exchanges

Experience : 6 to 8Yrs

CTC : 8.5 LPA

Location : Mumbai

Education : Graduate BE / BSc IT

Responsibilities :

Information security policies, procedures, compliance monitoring, disaster
recovery operations.
 Handling Internal and External Systems Audit covering key areas like Network
Security, Security operations, Vulnerability Assessment, Access Control.
 Hands on in SIEM, Event log management, Patch management/Anti-virus/URL
Web Filtering, vulnerability assessment, Checkpoint Firewalls, ASA, ACS, PIM,
DDoS, APT and UTM solutions.
 Basic knowledge of networking concepts like switching and routing, network
monitoring tools.
 Information system assessment, IT Security, Network security.
 Good understanding of information security standard and compliance need
 Implements security improvements by assessing current situation; evaluating
trends; anticipating requirements.
 Maintaining SOP and process adherence.

Functional Competencies required

 Determines security violations and inefficiencies by reviewing.
 Upgrades system by implementing and maintaining security controls.
 Vendor Management/SLA Monitoring
 Defining, Planning, Scoping, scheduling, preparing complete work breakdown.

If interested candidates can share resumes on vijaya.k@cielhr.com or recruitments@ncdex.com

CIEL/SEL/24098: Banking Operations

 Banking Relationship – Maintain and create bank relationship to support transaction and credit banking activities.

 Analysing the Company’s current & future Fund/Non-Fund Based Working Capital Requirements & ensuring availability of limits.

 Interacting with prospective lenders, negotiating favorable Sanction Terms, closing commercials & facilitating their onboarding.

 Managing the Banking Operations Team and Supervising all Trade (LC/BG) & other Banking Transactions within acceptable TAT.