Rest room cleaning - “daily & deep” Training rooms/Phone Booth rooms and meeting rooms - daily and deep Workstation cleaning - daily & deep Food court floor cleaning Emergency exit cleaning process Electrical rooms Kitchen deep cleaning process Extended corridor cleaning process Carpet shampooing process Wood polishing process Social areas & Pantry process - daily & deep Housekeeping and Janitorial services Helpdek tickets Stationery managments Pest control operations Pantry Service Waste management Courier Management Vendor Management Internal training/meeting Management
ROLES AND RESPONSIBILITIES
Site Operations Management Monitoring of Housekeeping related activities Arrangement of all consumables and supplies for Client Interfacing with the pest control for carrying out the pest control activities at the facility. Take rounds of the facility regularly to identify issues in and initiate immediate rectification actions. Monitoring the mail room activities. Preparing the Daily/Weekly and Monthly reports. Collecting all documents from the vendor for compliance audit Interacting with the Housekeeping vendor. Taking facility rounds and find out snags and logging complaint with the Help Desk. Follow up and close the complaint logged. Effectively manage Facility team to ensure an on time deliverable system. Routinely Inspect all services to ensure performance measures are being maintained Provide assistance to FM in all administrative functions, security issues and Facility services and any other administrative functions deemed by Client. Ownership of the Day to day administration, including reports generation of the stocks tracker. Muster all the housekeeping staff of the shift before deployment and communicate the priorities of the day. Inspect the turn out and attendance of the staff and sign the shift register. Meet the housekeeping in charge during the shift to discuss and communicate priorities for the shift and address complaints Oversee the pantry equipment and reprographic equipment operations during the shift and identify issues and take necessary actions Communicate to the FM all incidents issues and pending problems. Support for FM and report on a daily basis updates/issues with site
