Role :- BPO Health Claims & Insurance Operations - Enrolment
Experience :- 2 to 5 year
Work Location :- Chennai only (Work From Office)
Shift Timing :- 6:00 PM to 4:00 AM IST
Transport – Only DROP
In this Role you will be Responsible For:
• Analyse and Clear the enquiry from the team and address it appropriately. And for further enquiry sending email to Customer and get the query clarified on time.
• Stay up to date on new policies, processes, and procedures impacting the
• Strong understanding of current processes and procedures.
• Coordinate day-to-day work with the team members on meeting customer goals
• Resolves more complex situations by applying established knowledge and skills generally acquired through job experience & supporting the team.
• Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team
Requirements for this role include:
• Candidate should be 2 – 5 years of experience with good analytical skills.
• Candidate with good insurance knowledge
• Should have very good typing speed with minimum 21-25 WPM
• Possess excellent communication skills with strong reading comprehension and writing skills.
• Ready to work in complete Night Shift.
• Candidate should be flexible & support team during crisis period
• Ready to relocate as per the business requirement.
• Should be confident, aggressive and result oriented
Preferences: -
• Ability to communicate (oral/written) effectively to exchange information with our client.
• Any Graduate with English as a compulsory subject
Required schedule availability for this position is Monday-Friday (6.00 PM to 4.00 AM IST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend’s basis business requirement.
About Company
The company is a top 10 global IT services provider, headquartered in Tokyo and operating in more than 50 countries.
For us, work is not only for technological innovation, it is about connecting people to create better solutions for everyday life.
It offers an advanced portfolio of consulting, application, business process, cloud, and infrastructure services to businesses and governments worldwide.
Our roots cross continents and cultures, dating back five decades. Since the foundation of
The company have made sustainable business growth through our DNA to be people-oriented. Through our long-term perspective, we hope to make a big difference in this world by getting the small things right. This pedigree yields a characteristic unique to company, the opportunity for a global brand with the creative energy and enthusiasm of an entrepreneur.
About CIEL HR
CIEL HR marks the return of HR visionaries to the HR Services industry, powered by technology and analytics. The Founders of Ma Foi, the pioneer of the HR services sector in India, along with some of the finest brains in the HR Services Industry have envisioned and built the firm, CIEL HR, to deliver the full range of Recruiting services from Executive Search, Recruitment Process Outsourcing and Staffing Permanent as well as Temporary roles through its offices in India and Middle East.
Advanced data sciences and analytics have been applied by the in-house technology team to build a unique IT system for CIEL HR that helps us find the most suitable candidates in the shortest possible time.
Website: https://www.cielhr.com
Shift Timing :- 6:00 PM to 4:00 AM IST Transport – Only DROP
n this Role you will be Responsible For:
• Analyse and Clear the enquiry from the team and address it appropriately. And for further enquiry sending email to Customer and get the query clarified on time.
• Stay up to date on new policies, processes, and procedures impacting the
• Strong understanding of current processes and procedures.
• Coordinate day-to-day work with the team members on meeting customer goals
• Resolves more complex situations by applying established knowledge and skills generally acquired through job experience & supporting the team.
• Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team
Requirements for this role include:
• Candidate should be 2 – 5 years of experience with good analytical skills.
• Candidate with good insurance knowledge
• Should have very good typing speed with minimum 21-25 WPM
• Possess excellent communication skills with strong reading comprehension and writing skills.
• Ready to work in complete Night Shift.
• Candidate should be flexible & support team during crisis period
• Ready to relocate as per the business requirement.
• Should be confident, aggressive and result oriented
Preferences: -
• Ability to communicate (oral/written) effectively to exchange information with our client.
• Any Graduate with English as a compulsory subject
Required schedule availability for this position is Monday-Friday (6.00 PM to 4.00 AM IST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend’s basis business requirement.
Role :- BPO Health Claims & Insurance Operations - Enrollment
Experience :- 2 to 5 year
Work Location :- Chennai (Work From Office)
Skills- BPO, Knowledge of Claims & Insurance,CRM
NP- Immediate
JD:
In this Role you will be Responsible For:
Analyse and Clear the enquiry from the team and address it appropriately. And for further enquiry sending email to Customer and get the query clarified on time
• Stay up to date on new policies, processes, and procedures impacting the
• Strong understanding of current processes and procedures.
• Coordinate day-to-day work with the team members on meeting customer goals
• Resolves more complex situations by applying established knowledge and skills generally acquired through job experience & supporting the team.
• Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team
Requirements for this role include:
• Candidate should be 2 – 5 years of experience with good analytical skills.
• Candidate with good insurance knowledge
• Should have very good typing speed with minimum 21-25 WPM
• Possess excellent communication skills with strong reading comprehension and writing skills.
• Ready to work in complete Night Shift.
• Candidate should be flexible & support team during crisis period
• Ready to relocate as per the business requirement.
• Should be confident, aggressive and result oriented
Preferences: -
• Ability to communicate (oral/written) effectively to exchange information with our client.
• Any Graduate with English as a compulsory subject
Required schedule availability for this position is Monday-Friday (6.00 PM to 4.00 AM IST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend’s basis business requirement.
Share your resume to this mail id
indrayani.r@cielhr.com
In this Role you will be Responsible For:
• Analyse and Clear the enquiry from the team and address it appropriately. And for further enquiry sending email to Customer and get the query clarified on time.
• Stay up to date on new policies, processes, and procedures impacting the
• Strong understanding of current processes and procedures.
• Coordinate day-to-day work with the team members on meeting customer goals
• Resolves more complex situations by applying established knowledge and skills generally acquired through job experience & supporting the team.
• Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team
Requirements for this role include:
• Candidate should be 2 – 5 years of experience with good analytical skills.
• Candidate with good insurance knowledge
• Should have very good typing speed with minimum 21-25 WPM
• Possess excellent communication skills with strong reading comprehension and writing skills.
• Ready to work in complete Night Shift.
• Candidate should be flexible & support team during crisis period
• Ready to relocate as per the business requirement.
• Should be confident, aggressive and result oriented
Preferences: -
• Ability to communicate (oral/written) effectively to exchange information with our client.
• Any Graduate with English as a compulsory subject
Required schedule availability for this position is Monday-Friday (6.00 PM to 4.00 AM IST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend’s basis business requirement.
Transport – Only DROP
Role :- BPO Health Claims & Insurance Operations - Enrollment
Experience :- 2 to 5 year
Work Location :- Chennai (Work From Office)
NP- Immediate
JD:
In this Role you will be Responsible For:
Analyse and Clear the enquiry from the team and address it appropriately. And for further enquiry sending email to Customer and get the query clarified on time
• Stay up to date on new policies, processes, and procedures impacting the
• Strong understanding of current processes and procedures.
• Coordinate day-to-day work with the team members on meeting customer goals
• Resolves more complex situations by applying established knowledge and skills generally acquired through job experience & supporting the team.
• Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team
Requirements for this role include:
• Candidate should be 2 – 5 years of experience with good analytical skills.
• Candidate with good insurance knowledge
• Should have very good typing speed with minimum 21-25 WPM
• Possess excellent communication skills with strong reading comprehension and writing skills.
• Ready to work in complete Night Shift.
• Candidate should be flexible & support team during crisis period
• Ready to relocate as per the business requirement.
• Should be confident, aggressive and result oriented
Preferences: -
• Ability to communicate (oral/written) effectively to exchange information with our client.
• Any Graduate with English as a compulsory subject
Required schedule availability for this position is Monday-Friday (6.00 PM to 4.00 AM IST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend’s basis business requirement.
Share your resume to this mail id
indrayani.r@cielhr.com
We are looking for a recruitment Head person who has a background in KPO/ BPO (Customer service) Industry
Position -Recruitment Head
Location - Bangalore
Qualification - Graduate/ MBA
Work from office. Monday to Saturday
working. - Saturday (half day.)
The requirement is for a person for recruitment in a BPO/KPO based company located in Bangalore.
Job Description: -
Onboarding about 50 members a month mainly freshers
Speaking to vendors and making sure relevant headcount is onboarded
Onboarding new vendors
Engaging in Campus Recruitments
Engaging Employees for references
Doing all joining formalities including Appointment letters etc.
Speaking to our clients and scheduling client interviews if so required
Recruiting senior management cadre employees
Requirements
Should been working in a BPO/KPO sector for the last 5 years actively handling recruitments
Good knowledge of the local Karnataka landscape for hiring
kindly connect if you fit this role..,
Opening with leading multi national company.
Title: Project Management (L3)- Service Desk/BPO Management
Location: Ghansoli,Mumbai- Work from Office
Experience: 10 to 15 years
Qualification - B.E/ B.Tech/ MBA
Expected Joining – Immediate
Mandatory Certification – ITIL certified
Job Description for Program Manager for Service Desk/BPO management -
1) Single point of accountability for deliverables
2) Set overall strategy and objectives
3) Align outcome with organization’s overall business goals
4) Ensure project teams have the resources
5) Set objectives, assign tasks, allocate and establish budgets
6) Communicate and provide updates for any changes in strategy and priorities.
Responsibility for Program Manager for Service Desk/BPO management:
· Excellent communication, management, interpersonal and leadership skills required.
· Single point of accountability for deliverables
· Monitor process performance to ensure accuracy and timeliness of delivery.
· Ensure adherence to project SOW.
· Hand hold the teams on quality improvement initiatives with data analysis and planning necessary action.
· Measure team performance e.g. performance appraisal, confirmation, feedback and training.
· Build effective horizontal and vertical communication channel.
· Ensure to follow the company’s best practices for BPO/Service Desk management and operation.
· Develop presentations and talks to motivate and educate BPO/Service Desk agents.
· Communicate company goals to associates so every employee understands his or her role.
· Have clear understanding of BPO/Service Desk Parameter. e.g. Calculation of AHT (Average Handling Time), ASA (Average Speed to Answer), SL (Service Level) of Voice calls.
· Have clear understating of resources utilization for calculation of team productivity.
· Have clear understanding of ITIL process to run operation.
Personal Attributes – Accepts Responsibility, Team Management, Handle Conflicts, Integrity, Commitment, Judgement, Organized & Proactive in Approach.
Designation: Sr. Manager HR & Admin (KPO/BPO/IT/ITES)
No. of Position: 1
Experience Range: 12 to 15 years
Reporting to: Director HR
Qualification: Master’s degree in HR / MBA
Job Location: Vadodara
Offered CTC: Best-In-Industry
About company: Client of CIEL HR, A leading fintech firm offering data analytics, technology, and talent to support operations and IT functions within the financial services sector
Job Purpose:
The role is critical in executing our people initiatives, providing great internal customer support, and driving HR functional excellence and process improvements.
Job Responsibility:
Key Result Area:
Qualification:
Desired Skill:
Working Conditions:
Five Days working
Leadership level role
Team Management
Employee Strength – 1000 employees spread across 2 locations.
Team handling – Direct Reports (4 emp.), Indirect Reports (8 emp.)
Why should you consider this opportunity
Opportunity to work with highly professional people with excellent working culture.
Can look forward to grow within the organization.
Interested candidates contact:
Abhishek Roy
Tel No: 7990-42-3437 (Mon-Fri, 9:30 AM to 6.30 PM)
Email: abhishek@cielhr.com
Responsibilities:
1. Understanding the client requirements and manage end to end recruitment.
2. Sourcing and callingcandidatesthrough Database / Job portals / Social media.
3. Explaining the job role and interview processes to the candidates.
4. Following up with the candidates for interview.
5. Coordinating for the various rounds of interviews.
6. Supporting in onboarding formalities.
7. Target Based Job
We have opening for the candidates who are good at below languages for one of the leading Customer support organization
1: English,Hindi
2:Kannada/Tamil/Telugu/Malayalam
Position: Recruiter (BPO Volume Hiring)
Location: Mumbai / Delhi / Chennai
Identify and recruit talent throughout the industry
Strategize, plan, and execute recruiting to attract and hire talent
BPO Volume hiring
Manage candidates throughout the recruiting life-cycle
Build and maintain a network of potential candidates through pro-active relationship management
Candidate skills:
Bachelor\'s degree is required
Strong interpersonal skills
Effective communication s
kills
Experience: 4-6 years
CTC: Upto 9 Lacs pa
We are mostly online at Skype: ak.singla47
Contact Us