Jobs in Admin

Network Administrator

Looking for Immediate Joiners to 25 days NP

Network Administrator

Experience: 8-10yrs

Location: Noida

Shifts: 24*7

Hands-on Experience in Switching and Routing

Hands-on experience with cisco switches, and routers.

Experience with VPN Concentrator and F5 Load balancers

Strong knowledge of Firewalls such as Palo Alto Firewall, Checkpoint, Cisco ASA, Fortinet, Smoothwall, Forcepoint Stonesoft, Cisco Meraki Firewall technologies, and other similar technologies.

Troubleshoot complex customer network issues (LAN & WAN) and provide corrective actions to restore the customer services

Hands-on experience on WLC(controllers)and Access Points.

Experience in RADIUS management

Experience in Streamcore Network Monitoring and controlling systems

Troubleshoot and resolve complex WAN issues in coordination with carriers & suppliers

Responsible for improving the performance of the customer network, devices, and services

Maintaining internal and customer communication during the ticket resolution

Execute project tasks, including but not limited to gathering customer technical requirements, and configuring routers, switches, firewalls, and other associated network devices if any.

Assist in the creation of Root Cause Analysis (RCA)

MPLS & VPN Links (especially IPSEC LAN, LAN VPNs)

Responsible for documentation of customer network and updating internal knowledge database

Training and Mentoring Level 1 network engineers and other staff as necessary

Experience in SDN - Software Defined Network will be an add-on advantage

Commvault and backup admin

Experience : 7+ years

Location : Bengaluru ( work from office - Bengaluru people )

Notice period : Need immediate joiner

Commvault and backup admin

Primary skill

Strong knowledge and experience on Commvault

Experience in day to day Operations and Troubleshooting support in Commvault 9, 10 & 11

Management of CommServe and Media Agent

Good troubleshooting skills for backup and tape library hardware failure

Daily, Weekly & Monthly Backup Report creation

Tape & Disk space management for backup storage

Storage policy creation for FS, Oracle, SQL, Exchange and VMware backups( VSA) & DR

De-Duplication DB management (GDSP & DDB)

Knowledge and hands on with Azure related to Storage and Backup

Secondary Skill

Good Knowledge and experience on EMC VNX

Ability to troubleshoot with appropriate array/storage unit tools complex database performance issues with demonstrated experience in storage provisioning

Knowledge of Storage Area Networking and associated storage arrays

Provide day-to-day maintenance of data storage environments, including provisioning storage LUNS, network access to the storage via iSCSI/FC

Capacity planning and risk management, and make recommendations for strategic decisions regarding storage capacity and usage.

Regularly collect capacity utilization data from systems/services

Develop and maintain capacity utilization reports, with trend analysis for when capacity thresholds are expected to be reached

Initiate and track requests for provisioning additional capacity as required

Generic

Attending stake holders con-call and on-call support

Good experience of Vendor Management, vendor escalations and vendor service management.

Good exposure to ITIL ( Change management , Problem Management)

Knowledge of ServiceNow tool.

Linux Admin

Years of Experience 5+ years

Notice Period Immediate to 20 days

Linux Administration

• shell scripting

• Oracle/Postgres

• Apache, Tomcat, Wildfly – administration, monitoring

• Networking

• Web architecture

• Nice to have

o Docker, Kubernetes

o Git/bitbucket, Jenkins

o CI/CD, DevOps

o Cloud architecture

Marketo Administration

Marketo Administration

Exp- 4+ year

Np- Immediate

JD:

A Bachelor's Degree, preferably in marketing, internet marketing or relevant technical field.

Candidates with equivalent education plus relevant work experience may also be considered.

Minimum 4 years of experience in managing global B2B email marketing/lead generation programs required.

Knowledge in Marketing Automation processes including campaign creation, lead management and online marketing candidate needs to communicate effectively in English

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indrayani.r@cielhr.com

Senior Database Administrator

• Involve on adoption of strategic platforms for PostgreSQL, MongoDB databases - on-premise and Cloud Infrastructure
• Familiarity with other SQL/NoSQL databases such as MySQL, MS SQL.
• Knowledge of DB2, Sybase, MaxDB is a big plus
• Collaborate on Database Automation activities to improve process efficiency and risk compliance
• Install, monitor, and maintain PostgreSQL, MongoDB & MySQL software, implement monitoring and alerting, implement backup and recovery processes, provide system and SQL performance tuning.
• Fulfills user requests ranging from access control, backup, restore, refresh to non-production to performance tuning.
• Drive Stability initiatives by proactively reviewing and addressing Database performance and capacity trends
• Implement optimal database backup, restore and recovery.
• Effectively participate and guide - 24x7 operational support shift model
• Fulfill user requests ranging from User Management, Database Refresh, Performance tuning, Migration.
• Mentor and guide DBAs blended with young and experienced.
• Ensure regular maintenance and pro-active remediation of database operational problems.
• Ready to learn other core database technology like Oracle, open source databases.
• Stay focused, aggressive, active, lead by example, coordinate, and guide the leadership team, and provide value as a strong team player.
• Design and Implement Disaster Recovery, Replication and High Availability database solutions in PostgreSQL, MongoDB, and MySQL.
• Lead and manage high severity database issues impacting revenue applications working cross functionally across leads of infrastructure, network, and application teams
• Ensure centralized 24x7 Database Monitoring and Auditing Tools in place and effective in operation.
• Review consistently on the usage of database inventory on-going basis and work on consolidation, migration and deletion of assets associated and ensure savings to IT spend
• Make sure to delete the vendor unsupported environments and stay in compliance to protect data and systems from any vulnerability
• Effective governance of third-party vendor both onshore and offshore
• Engage completely into full lifecycle of Database environment (Plan, Build, Patch, Run)
• Risk and Control oversight of DB environment ensuring engagement with DB Security and Engineering teams
• Provide guidance to Operational Database Support teams to troubleshoot and investigate Business impacting performance issues on need basis.
• Apply technical expertise to strategize for current/future technological developments and serve as point of contact for technical questions
• Apply knowledge of concepts and procedures to resolve issues
• Create and maintain processes and documentation for various database activities including architecture, user access, user termination, DB creation, DB migration, DB security, Service Now knowledge etc.,
• Contribute to formulation of strategies for infrastructure technologies functional areas across various business sectors
• Ensure ongoing compliance with regulatory requirements, evaluate controls to help mitigate negative outcomes through prevention, detection, and correction – SOX/PCI/GDPR/Export compliance etc.,
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Honeywell, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing.
• Engage in cross-platform training & in bits and bytes sessions on technology trends, create opportunities for career growth, and train the resources across various technologies

YOU MUST HAVE

• Bachelor’s in Computer Science or equivalent work experience preferred
• 6+ year’s hands-on experience as DBA with Knowledge of PostgreSQL, MongoDB/MySQL.
• Must have minimum 4+ years of solid experience of Database Tuning and optimization.
• Must have minimum 4+ years of hands-on experience with Database Platform including Governance Integration, Security and Operations
• Must have a hands-on experience and knowledge of database technology in Azure, and AWS.
• Must have good hands-on experience of Linux & Windows-based platforms with troubleshooting Knowledge.
• Good scripting Knowledge – DB, Power Shell, Unix/Shell Scripting.
• Experience in all aspects of the software development lifecycle including requirements gathering, design, coding, testing and production support
• Experience in transforming to and from on premise environment to cloud technology
• Excellent oral, written and collaborative communication skills.
• The ability to partner effectively across IT teams, suppliers and business customers on cross-functional projects and process improvements
• Strong interpersonal skills - effective listening and be a motivated team player.
• Self-motivated, demonstrated bias for action
• Skilled in partnering with internal customers at all levels to define problems, identify solutions, and facilitate change
• Experience with data protection, business continuity and disaster recovery options, configuration, and execution
• The ability to be a change agent and promotes positive change in the organization demonstrating drive for continual improvement and efficiency
• Ability to effectively deal with critical outages and remediation efforts given risk activities
• Effectively demonstrates ability to deliver on complex situations or problems without guidance or supervision
• Creative and collaborative problem-solving capability
• Experience and Knowledge on Oracle, No SQL databases and Big data is big plus.

Ms team Administrator

Roles & Responsibilities of MS Teams Administrator (L3):

• L3 should have overall 8+ years of experience & 4+ years of experience in Microsoft Teams,

OneDrive, SharePoint administration • Troubleshoot audio and video quality issues. • Investigate

issues with call quality and dropped calls by using Call Quality Dashboard, network tracing tools, and

logs. • Troubleshoot recording issues including policies related to recording. • Investigate issues

sharing content and viewing reports. • Investigate issues connecting to the service and joining

meetings. • Troubleshoot federation policies and domain lists. • Verify tenant configuration settings

including allowed and blocked domain lists and type of federation. • Validate app permission

policies. • Validate app setup policies. • Presenting Weekly/Monthly/Quarterly Usage Deck. •

Participating in integration, POC, rollout of Company Communicator messages, ChatBot integration

with Teams, PSTN integration with Teams, Teams Room, etc & also supporting the issues related to

same.

Roles & Responsibilities of MS Teams Administrator (L2):

• L2 should have overall 5+ years of experience & 2+ years of experience in Microsoft Teams,

OneDrive, SharePoint administration • Troubleshoot Teams client issues. • Educating functionality of

Teams to end users. • Attending User calls and request in regard to teams. • Troubleshoot issues

adding participants to meetings. • Troubleshoot issues signing into Teams. • Troubleshoot chat

notification issues. • Troubleshoot meeting creation and scheduling issues. • Troubleshoot message

delivery issues. • Troubleshoot issues attaching files and content to messages. Roles &

Responsibilities of Microsoft SharePoint Online and One Drive Administrator (L3): • Site creation and

deletion • One Drive Quota management and assignment. • Configuration of Retention policies •

Managing Sync settings for one drive and SharePoint. • Integration of SharePoint and one drive with

3rd party app. • Creation and managing Sharing Policies. • Term Store Configuration. • Manage

SharePoint Access Control Policies. • Managing SharePoint User Profiles. • Manage connections to

data sources like Azure SQL databases or WCF web services. • Create and set the credentials for

Target Applications used for BCS connections • Manage records in a Records Centre site that serves

as an archive. • Enable browser-based InfoPath forms. • Presenting Weekly/Monthly/Quarterly

Usage Deck.

Roles & Responsibilities of Microsoft SharePoint Online and One Drive Administrator (L2):

• Creation of List and libraries • Monitoring of SharePoint and One Drive Site Usage. • Managing

Sites User Permissions. • Monitoring Health Status on admin dashboard. Roles & Responsibilities of

Power Platform Admin (Power Apps, Power Automate, Power BI, Project Planner & all other

workloads of M365 (Administration ONLY)) • Creation of Power platform environments using admin

access, assigning System admin roles & developer roles to requestors. • Assignment of Power

Platform User licenses • Incident management – Logging a call with MS, liaise with MS for any

outages on the platform, track to closure. • Act as an IT Infra support personal for the platform.

Roles & Responsibilities of MIS Executive: • MIS Executive should have overall 3+ years of experience

in making MIS reports. Very strong in working on Microsoft Excel, pivots, formulas, graphs, charts,

large data. • Make excellent PowerPoint presentations. • Preparation of all types of MIS reports &

business presentations – daily, weekly, bi-weekly, monthly and quarterly as per the requirements of

Customer. • Licence utilization MIS, Adoption & usage summary, etc

Roles & Responsibilities of Microsoft SharePoint Online and One Drive Administrator (L2):

• Creation of List and libraries • Monitoring of SharePoint and One Drive Site Usage. • Managing

Sites User Permissions. • Monitoring Health Status on admin dashboard. Roles & Responsibilities of

Power Platform Admin (Power Apps, Power Automate, Power BI, Project Planner & all other

workloads of M365 (Administration ONLY)) • Creation of Power platform environments using admin

access, assigning System admin roles & developer roles to requestors. • Assignment of Power

Platform User licenses • Incident management – Logging a call with MS, liaise with MS for any

outages on the platform, track to closure. • Act as an IT Infra support personal for the platform.

Roles & Responsibilities of MIS Executive: • MIS Executive should have overall 3+ years of experience

in making MIS reports. Very strong in working on Microsoft Excel, pivots, formulas, graphs, charts,

large data. • Make excellent PowerPoint presentations. • Preparation of all types of MIS reports &

business presentations – daily, weekly, bi-weekly, monthly and quarterly as per the requirements of

Customer. • Licence utilization MIS, Adoption & usage summary, etc

Share resume to riya@cielhr.com

Sitefinity Admin

Role- Sitefinity Admin

Exp-4+ years

NP- Immediate

JD:

tefinity admin

4-5 years’ experience in Sitefinity admin

End to end process understanding

Provide technical assistance to the other team members

Investigation & Bug Fixing

Incident Management, Service Request Management

Change Management, Problem Management

Expertise in Sitefinity CMS with strong competencies in OOPs as a certified Sitefinity.

Sitefinity DEC framework

, Experience in ASP.NET MVC, Angular.JS and related framework is essential.

Experience in building micro services in .NET core.

Skills Required : Sitefinity CMS, .Net Core, MVC, ASP.Net, and SQL Server

Knowledge base maintenance and optimization

Provide SoPs to L1.5 Team, Monitoring Support queues

Preliminary Incident/Request Investigation

Ticket categorization based on tickets trend

Collect preliminary information and Log Ticket

Coordination with Product Support Vendor

User Access Management, User Queries

Restore Deleted List/Libraries/List Items/Documents.

Maintaining the communication templates, email Templates

Furnish training documentation

Share resume to this mail id

indrayani.r@cielhr.com

MS SQL + Azure SQL Administration

SQL Server DB administration

• SQL Server Installation and configuration

• Hands-on knowledge of HA Features (Replication, Log shipping, Always On, Clustering, Mirroring). Good knowledge on troubleshooting on HA related features.

• Understanding of WaitStats and Perfmon

• Understanding of SQL Profiler and hands-on experience on performance issue troubleshooting

• Reorganizing & Rebuild indexes, reclaim space/ Update Stats

• Server Monitoring

o Alert, Active Sessions, Jobs, Blocking Session, Server CPU Usage, Memory Usage, Space Availability, Database Availability

• Create Users, Profiles and Roles, Grant/Revoke Rights

• Kill sessions.

• Export object, schema data

• Execute Client Provided script on database

• Taking Backup

• Creating SOP’s

• Troubleshoot Backup Failures

• Backup Restoration

• Create, Drop/Modify users, profiles & roles

• Database Installation as per defined standards

• Identify Long Running Queries and terminate blocking sessions

• Data Migration

• Create, Modify & Drop a database object

• Managing Critical Alerts

• Managing Critical Issues (Sev 1)

• Ensure Fast Recovery in Disaster Situation

• Database Instance Tuning & Performance Analysis

• Good understanding of T-SQL

• Capacity Planning

• SQL Server Patching

• Troubleshooting Critical Issues

• Working knowledge on Dynamic Data Masking, Database Audit, Transparent Data Encryption features related to Database Security

• Good understanding of Azure SQL and Managed Instance

• Prior working experience on Database Compliance Tasks and handling Internal and External Auditors Queries

• Performance Tuning using Query Store

• Good to have - Automating Routine DBA Tasks using TSQL and PowerShell scripts

• Good written and communication skills



Storage & Back Up Administartion

• Strong knowledge and experience on EMC VNX & Cisco switches
• Experience in day to day Operations and Troubleshooting support in Commvault 9, 10 & 11
• Management of CommServe and Media Agent
• Good troubleshooting skills for backup and tape library hardware failure
• Daily, Weekly & Monthly Backup Report creation
• Tape & Disk space management for backup storage
• Storage policy creation for FS, Oracle, SQL, Exchange and VMware backups( VSA) & DR
• De-Duplication DB management (GDSP & DDB)
• Knowledge and hands on with Azure related to Storage and Backup
• Backup policy configuration
• Commvault agent installation.
• Cloud library configuration
• DB restoration in Commvault
• Hardware refreshment of Media servers.
• Deep knowledge about DDB functionality..
• Finetuning on backup failure and backup slowness issue.
• Implementation & configuration of Commserve & Media agents.
• Knowledge and experience on Nutanix will be an added advantage
• Participating in Weekly/monthly operations call with Client
• Good experience of Vendor Management, vendor escalations and vendor service management.
• Good exposure to ITIL

Knowledge of ServiceNow tool.

SolarWinds Administrator

SolarWinds Administrator

Exp-4-8 years

JD:

Responsible for handling Service request and Incident raised by operations team and/or end users

· Responsible for analyzing change request and implementing it.

· Responsible for identifying and implementing improvements to the Service Desk incident logging system.

· At least 7 years of experience in administration and BaU support on monitoring tools for large and/or complex requirements.

· Highly resilient and capable of working independently in client organizations.

· Keeps up to date with overall trends and changes in the technology market and in detail with those that are relevant to their areas of responsibility

· Experience should reflect effective external and internal stakeholder management skills

• Should be able to work extensively with other technology towers and collaborate
• Troubleshooting and administration of all above products on UNIX, Windows based hosts (on-premises and cloud based)
• Life cycle management for all above mentioned products.
• Should be willing to work in shifts as per customer timings
• Strong knowledge in SNMP protocol for network Monitoring
• Should have experience in SAM module with application monitoring template configuration
• Should have administrative/configuration knowledge in integration of SolarWinds with third party ITSM/event management tools
• Candidate should be able to troubleshoot any administrative issue and incident.
• Creative thinking, strong analytical and problem-solving skills to resolution.
• Good service management knowledge
• Strong Knowledge of monitoring tools mentioned above.
• ITIL ® Process Knowledge
• ITIL® V3/V4 Foundation
• SolarWinds trained & preferably certified.

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indrayani.r@cielhr.com

Linux Administration

Role- Linux Administration

Exp-7 years

Location- Bengaluru , Mumbai

JD:

1. L3 skill set on Linux administration

2. Experience in OCI Linux or red hat ..

3. Very strong knowledge and experience experience in Linux patching process

4. Vulnerability management

5. Capable of proposing solution for patching on prem & cloud OCI Linux system using single solution

7-12 Years of experience in Linux Administration

• Experience in Oracle Cloud Infrastructure Linux and Knowledge on RHEL or CentOS

• Hands-on administration and operation of scalable IT infrastructures on both internal cloud, vmware, and physical environments.

• Install and set up Linux systems and servers, often for organization-wide deployment.

• Configure specific applications in concordance with run book requirements.

• Perform routine system maintenance and resolve server-side issues as they arise.

• Perform OS and application upgrades and server migrations to new environment.

• Maintain security and OS patch management for linux based systems.

• Install and maintain agents on servers for centralized monitoring and management.

• Maintain inventory updates of system in centralized inventory and management systems.

• Update documentation on current environment.

• Experience with Ansible or similar tools is desired.

• Working both independently with little supervision as well as in a team environment.

• Manage and maintain currently supported and subsequent Linux based Operating Systems (OS) on physical and virtual operating environments.

• Providing technical oversight and consultation services.

• Utilize Linux scripting (Bourne, PERL, BASH, PowerShell, etc.) to optimize and automate system administrator tasks.

• Provide technical support for disaster recovery efforts (actual or simulated).

• Perform hardware and software technology refreshes, ensuring milestone compliance while coordinating with MPs to minimize disruptions.

• Work with and manage Incident Management tickets within help desk ticketing system.

• Perform back-up/recovery functions for Linux server environments.

• Perform all security/compliance functions for Linux server environments.

• Possesses sufficient knowledge and skills to effectively deal with issues and challenges

Share resume to this mail id

indrayani.r@cielhr.com

Sitefinity Admin

Role- Sitefinity Admin

Exp-4+ years

NP- Immediate

JD:

tefinity admin

4-5 years’ experience in Sitefinity admin

End to end process understanding

Provide technical assistance to the other team members

Investigation & Bug Fixing

Incident Management, Service Request Management

Change Management, Problem Management

Expertise in Sitefinity CMS with strong competencies in OOPs as a certified Sitefinity.

Sitefinity DEC framework

, Experience in ASP.NET MVC, Angular.JS and related framework is essential.

Experience in building micro services in .NET core.

Skills Required : Sitefinity CMS, .Net Core, MVC, ASP.Net, and SQL Server

Knowledge base maintenance and optimization

Provide SoPs to L1.5 Team, Monitoring Support queues

Preliminary Incident/Request Investigation

Ticket categorization based on tickets trend

Collect preliminary information and Log Ticket

Coordination with Product Support Vendor

User Access Management, User Queries

Restore Deleted List/Libraries/List Items/Documents.

Maintaining the communication templates, email Templates

Furnish training documentation

Share resume to this mail id

indrayani.r@cielhr.com

Sitefinity Admin

Role- Sitefinity Admin

Exp-4+ years

NP- Immediate

JD:

tefinity admin

4-5 years’ experience in Sitefinity admin

End to end process understanding

Provide technical assistance to the other team members

Investigation & Bug Fixing

Incident Management, Service Request Management

Change Management, Problem Management

Expertise in Sitefinity CMS with strong competencies in OOPs as a certified Sitefinity.

Sitefinity DEC framework

, Experience in ASP.NET MVC, Angular.JS and related framework is essential.

Experience in building micro services in .NET core.

Skills Required : Sitefinity CMS, .Net Core, MVC, ASP.Net, and SQL Server

Knowledge base maintenance and optimization

Provide SoPs to L1.5 Team, Monitoring Support queues

Preliminary Incident/Request Investigation

Ticket categorization based on tickets trend

Collect preliminary information and Log Ticket

Coordination with Product Support Vendor

User Access Management, User Queries

Restore Deleted List/Libraries/List Items/Documents.

Maintaining the communication templates, email Templates

Furnish training documentation

Share resume to this mail id

indrayani.r@cielhr.com

Linux Administrator

Role- Linux Administrator

Np- Immediate

Exp- 4+ years

Secondary Skill or Good to have skills Nutanix

Accurate JD OS Server builds (physical and virtual) on various Intel rack mount and blade servers (driver installation, hardware troubleshooting, vendor escalations, etc.)

OS configuration and troubleshooting – network, DNS, multipath, DNS and security and troubleshooting.

Install and configure Linux Device drivers

Perform Standard Server OS configuration changes

Perform Server BIOS and firmware’s

Red Hat/ Oracle Linux OS installation using kick start and other standard Methods

Installation of OS patches and Packages

Perform Management on tools like Puppet, YUM etc.

UNIX/Linux User/ Password Management

Create and Modify Unix Shell scripting

OS cluster Management - Start/Stop/Restart and resource failover/failback

File System creation and Maintenance

Troubleshoot OS related issues including ftp, ACL, permissions, Network etc.

Perform basic level SAN/NAS related configuration and troubleshooting from the OS side.

Vendor Management - Call Logging Only (in case of any OEM issues on the hardware/firmware/BIOS side)

Configuration, Implementation and Maintenance of Active Directory and its components

Physical & Virtual Server Administration including tuning and troubleshooting

Provision & de-provision servers to standard builds using config management tools like Chef/Puppet etc.

Monitor the server infrastructure environment’s health status, service performance, and utilization.

Design, Create and Maintain infrastructure automation, leveraging infrastructure automation tools, like Puppet, Spacewalk, Ivanti

Maintain Nutanix server environment via configuration, implementation, management and support activities and build/maintain Virtual Clusters and Guest Master Templates.

Nutanix Administration including performance monitoring, alert management, Health check

Conduct capacity planning and load management like using Nutanix Native tools.

Resolve back- end technical issues on the Physical Devices

Collaborate with project leads to load required Functions/configurations

Standard capabilities of maintaining proxy, ssl, end-point termination, compression, load -balancing, high-availability, URL re-write, conditional URL re-write, tcp optimization, cache redirect, Global Server load balancing

General Responsibilities:

Security Compliance, Patch Management, Major Incident Resolution, DR and BCP, Change management, reporting.

Key Skills to search Linux 6.0 ,7.0,8.0,Linux OS administration, and PUPPET

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indrayani.r@cielhr.com

Storage Admin

Good understanding of Backup & Storage Technology

Worked on backup tools like Rubrik & Veeam (Administration & Configuration)

Good experience of NetApp Storage administration

Knowledge of SolarWinds monitoring tool & ITSM tools like ServiceNow. Familiar with Jira tool

• Monitoring and troubleshooting backup systems.

• Commissioning and decommissioning client from backup.

• Monitoring backup related alerts through PRTG as well as emails.

• Maintaining daily backup troubleshooting report and update with action taken.

• Knowledge of backup schedule.

• Restoring files/folders.

• Raising ticket in ticketing systems for any backup failures.

• Backup devices administration

• Coordinating with vendor for any hardware failure. Pulling logs from respective device and providing to vendor for review.

• Backup devices configuration.

• Awareness of compression and deduplication.

• Implementing procedures for configuration, layout, and performance tuning of backup infrastructure components.

• Storage arrays administration

• LUNs provisioning, Zoning.

• Implementing procedures for configuration, layout, and performance tuning of storage infrastructure components.

Storage Admin

Years of Experience= 6+ years

Notice Period Immediate to 15 days

storage + backup profile

Experience in Netapp storage, Rubrik backup and Veeam backup

Good understanding of Backup & Storage Technology

Worked on backup tools like Rubrik & Veeam (Administration & Configuration)

Good experience of NetApp Storage administration

Knowledge of SolarWinds monitoring tool & ITSM tools like ServiceNow. Familiar with Jira tool

• Monitoring and troubleshooting backup systems.

• Commissioning and decommissioning client from backup.

• Monitoring backup related alerts through PRTG as well as emails.

• Maintaining daily backup troubleshooting report and update with action taken.

• Knowledge of backup schedule.

• Restoring files/folders.

• Raising ticket in ticketing systems for any backup failures.

• Backup devices administration

• Coordinating with vendor for any hardware failure. Pulling logs from respective device and providing to vendor for review.

• Backup devices configuration.

• Awareness of compression and deduplication.

• Implementing procedures for configuration, layout, and performance tuning of backup infrastructure components.

• Storage arrays administration

• LUNs provisioning, Zoning.

• Implementing procedures for configuration, layout, and performance tuning of storage infrastructure components.

Linux Administrator

Role- Linux Administrator

Np- Immediate

Exp- 4+ years

Secondary Skill or Good to have skills Nutanix

Accurate JD OS Server builds (physical and virtual) on various Intel rack mount and blade servers (driver installation, hardware troubleshooting, vendor escalations, etc.)

OS configuration and troubleshooting – network, DNS, multipath, DNS and security and troubleshooting.

Install and configure Linux Device drivers

Perform Standard Server OS configuration changes

Perform Server BIOS and firmware’s

Red Hat/ Oracle Linux OS installation using kick start and other standard Methods

Installation of OS patches and Packages

Perform Management on tools like Puppet, YUM etc.

UNIX/Linux User/ Password Management

Create and Modify Unix Shell scripting

OS cluster Management - Start/Stop/Restart and resource failover/failback

File System creation and Maintenance

Troubleshoot OS related issues including ftp, ACL, permissions, Network etc.

Perform basic level SAN/NAS related configuration and troubleshooting from the OS side.

Vendor Management - Call Logging Only (in case of any OEM issues on the hardware/firmware/BIOS side)

Configuration, Implementation and Maintenance of Active Directory and its components

Physical & Virtual Server Administration including tuning and troubleshooting

Provision & de-provision servers to standard builds using config management tools like Chef/Puppet etc.

Monitor the server infrastructure environment’s health status, service performance, and utilization.

Design, Create and Maintain infrastructure automation, leveraging infrastructure automation tools, like Puppet, Spacewalk, Ivanti

Maintain Nutanix server environment via configuration, implementation, management and support activities and build/maintain Virtual Clusters and Guest Master Templates.

Nutanix Administration including performance monitoring, alert management, Health check

Conduct capacity planning and load management like using Nutanix Native tools.

Resolve back- end technical issues on the Physical Devices

Collaborate with project leads to load required Functions/configurations

Standard capabilities of maintaining proxy, ssl, end-point termination, compression, load -balancing, high-availability, URL re-write, conditional URL re-write, tcp optimization, cache redirect, Global Server load balancing

General Responsibilities:

Security Compliance, Patch Management, Major Incident Resolution, DR and BCP, Change management, reporting.

Key Skills to search Linux 6.0 ,7.0,8.0,Linux OS administration, and PUPPET

Share resume to this mail id

indrayani.r@cielhr.com

Linux Administrator

Role- Linux Administrator

Np- Immediate

Exp- 4+ years

Secondary Skill or Good to have skills Nutanix

Accurate JD OS Server builds (physical and virtual) on various Intel rack mount and blade servers (driver installation, hardware troubleshooting, vendor escalations, etc.)

OS configuration and troubleshooting – network, DNS, multipath, DNS and security and troubleshooting.

Install and configure Linux Device drivers

Perform Standard Server OS configuration changes

Perform Server BIOS and firmware’s

Red Hat/ Oracle Linux OS installation using kick start and other standard Methods

Installation of OS patches and Packages

Perform Management on tools like Puppet, YUM etc.

UNIX/Linux User/ Password Management

Create and Modify Unix Shell scripting

OS cluster Management - Start/Stop/Restart and resource failover/failback

File System creation and Maintenance

Troubleshoot OS related issues including ftp, ACL, permissions, Network etc.

Perform basic level SAN/NAS related configuration and troubleshooting from the OS side.

Vendor Management - Call Logging Only (in case of any OEM issues on the hardware/firmware/BIOS side)

Configuration, Implementation and Maintenance of Active Directory and its components

Physical & Virtual Server Administration including tuning and troubleshooting

Provision & de-provision servers to standard builds using config management tools like Chef/Puppet etc.

Monitor the server infrastructure environment’s health status, service performance, and utilization.

Design, Create and Maintain infrastructure automation, leveraging infrastructure automation tools, like Puppet, Spacewalk, Ivanti

Maintain Nutanix server environment via configuration, implementation, management and support activities and build/maintain Virtual Clusters and Guest Master Templates.

Nutanix Administration including performance monitoring, alert management, Health check

Conduct capacity planning and load management like using Nutanix Native tools.

Resolve back- end technical issues on the Physical Devices

Collaborate with project leads to load required Functions/configurations

Standard capabilities of maintaining proxy, ssl, end-point termination, compression, load -balancing, high-availability, URL re-write, conditional URL re-write, tcp optimization, cache redirect, Global Server load balancing

General Responsibilities:

Security Compliance, Patch Management, Major Incident Resolution, DR and BCP, Change management, reporting.

Key Skills to search Linux 6.0 ,7.0,8.0,Linux OS administration, and PUPPET

Share resume to this mail id

indrayani.r@cielhr.com

JIRA Admin

• Demonstrates broad knowledge of tools used within the team (Jira, Confluence, Rational)

• Application Data Migration Project (Jira, Confluence, Rational)

• Analyses an issue to determine the corrective action required for resolution

• Designs and recommends solutions for resolution for process management issues

• Manages the interaction with the customer (internal and external) towards document migration in Jira & confluence

• Reviews and documents customer issues (service requests), and performs initial resolutions in line with standard processes, while maintaining appropriate interaction with the customer

• Proactively manages customer expectations and keeps them informed on status, plans and dates

• Installation of JIRA on machines

• Basic Linux Admin commands hands on knowledge

WebLogic and WebSphere Admin

Job Description:

Role :- WebLogic and WebSphere Admin

Experience: 7+ years

Location : Bangalore/Noida (Temporally remote)

POSITION GENERAL DUTIES AND TASKS :

The WODM Developer work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

The WODM Developer standardizes the quality assurance procedure for software. Oversees testing and debugging and develops fixes.

Researches complaints and makes necessary adjustments and/or recommendations to resolve complex software related issues.

Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas.

Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures.

Required Qualifications Bachelor's Degree in Computer Science or related field 5 years of experience in systems analysis or application programming development (preferably WODM experience) .

Must be passionate about contributing to an organization focused on continuously improving consumer experiences .

Sitefinity Admin

4-5 years’ experience in Sitefinity admin

End to end process understanding

Provide technical assistance to the other team members

Investigation & Bug Fixing

Incident Management, Service Request Management

Change Management, Problem Management

Expertise in Sitefinity CMS with strong competencies in OOPs as a certified Sitefinity.

Sitefinity DEC framework

, Experience in ASP.NET MVC, Angular.JS and related framework is essential.

Experience in building micro services in .NET core.

Skills Required : Sitefinity CMS, .Net Core, MVC, ASP.Net, and SQL Server

Knowledge base maintenance and optimization

Provide SoPs to L1.5 Team, Monitoring Support queues

Preliminary Incident/Request Investigation

Ticket categorization based on tickets trend

Collect preliminary information and Log Ticket

Coordination with Product Support Vendor

User Access Management, User Queries

Restore Deleted List/Libraries/List Items/Documents.

Maintaining the communication templates, email Templates

Furnish training documentation

Log and follow up on 3rd party / change related issues

Sap Bobj Admin

Job Description:

ROLE : Sap Bobj Admin

Experience : 5 - 10 Years

Location : hyderabad/Bangalore (Temporlly WFH)

Skills & experience - (GENERAL DUTIES AND TASKS)

BOBJ Admin core 4.3 version experience

WebLogic Admin

Weblogic Admin -Mumbai-Airoli location

Years of Experience - 7 to 9 years

• WebLogic admin : - WebLogic admin/SOA/OSB

Weblogic admin

1.Experience in WebLogic administration including server installation, configuration, version upgrade, patching and tuning of WebLogic/SOA/OSB, Troubleshooting version upgrade issue independently

2.Experience in Apache admin, Knowledge of https config, apache logs, SSL, Ciphers

3.Experience in installing/maintaining server/client keys, PGP Key installation, SFTP user creation and key based authentication, configuring server and client certificates on WebLogic & Apache, Knowledge of 1-way/2-way SSL, CSR,

4.Provide assistance to development team and production team related to WebLogic issues

5.Maintain technical documentation, user documentation, and process guidelines

6.Collaborate with Oracle Support to provide solutions when functional and technical bugs encountered

7.Good to have Build knowledge including Jenkins, Ant, Nexus

8.Take care of firewall openings.

Network Meraki admin

3 - 5 yrs experience in Cisco Meraki

Overall should be over 7 years.

Meraki Firewall (MX)

Meraki Access Points (MR)

Routing, Switching and Wireless LAN controller (WLC).

Solarwinds NCM NPM modules.

Incident Change and Problem.

Operations and Implementation,.

Secondary skills: Cloud experience in Azure and Oracle.

Meraki Experience to be reviewed

Experience (Y/N)

Experience In Meraki Firewall

( Mx250, Mx100 , Mx67 Series)

Experience in

Meraki switches and Access point.

Experience in IPSec VPN ( Site to Site)

Experience in handling

content filtering ( Proxy), IPS/IDS and AMP (Any one is mandat)

Experience in designing and configuring of new network device and campus network.

Experience in Solarwinds NPM and NCM. Adding and Removing Nodes, NCM Good Understanding in Change and Problem ( Root Cause Analysis) management

Experience in Handling Incident management and Service management ( Weekly and Monthly client meetings)

Added advantage:

Create Custom Alerts and Reports in Solarwinds as per Client request

Experience in Vulnerability Management, Life Cycle management ( and service Management

Experience in Migration activities of old device to new Meraki device

Cisco Meraki is a SDWAN solution .

Location: Bangalore, Mumbai, Pune, Chennai, Hyderbad, Coimbatore, Kolkata, LTI office locations - Pan india

Oracle Administration

Location - Chennai & Coimbatore

Strong skills in Primarily on Oracle database and Secondarily on MSSQL database administration supporting large database environments.

· Proficient in Database installation, configuration of Oracle 12c,19c on various OS flavours

· Advanced Database performance tuning and troubleshooting skills both at server and at database level.

· Experience in database install, upgrade, patching, plan and execute critical migration projects.

· Well versed with Database optimizer changes, database internals and troubleshoot production issues.

· Covering all administrative tasks, such as planning and building new servers, ASM disk management, backup and restore, user account and data security management, capacity planning.

· Disaster Recovery implementations based on data guard.

· Experience in database of HA And DR (ORACLE and MS SQL)

· Work with infrastructure team on upgrades, patching and resolution of cross functional issues

· Participate in database audits, adhere to the internal standards

· Experience with standard database monitoring tools.

· Good communication and presentation skills and be able to interact with multiple teams at various levels.

· Knowledge on oracle databases in SAP Environments

· Experience on Administration through BRTools

· Knowledge of Data Archival and Purging Process

· Experience on DR Drill Activities and DR concepts

Azure Devops and Windows Admin

10+ years of Experience.

Work Location - Remote

Working Timing: 02:30 Pm to 12:30 AM.

GCP/AWS

TeamCity

Octopus

Windows administration

PowerShell

minimal programming-dotnet(preferably)

Azure Devops

Docker & kubernetes

Monitoring tool is Logic Monitor

Alerting tool is Opsgenie

Should have experience on handling prod deployment issues

PIM Admin

JOB DESCRIPTION (Detailed):

Must to Have - PIM Admin, IDQ and good analytical skill

Good to Have - Knowledge of master data (MDM)

Experience Required:

• Application availability and maintenance, Handling vulnerabilities at application level

• Investigate and resolve identified issues with Informatica PIM, Integrated PIM Data Quality, Media Manager, and processing (Must to have)

• Experience in Informatica Power Center, IDQ

• Determine root cause, advise on fix/resolution options, make necessary configuration changes and Test

• Resolution of import and export job failures, Investigate and resolve integration issues in the imports, exports and internal PIM processing for data feeds

• Code deployments

• Handle any platform issues

• Monitoring health of PIM application and database servers

• Coordination with Informatica Global Customer Support

• Test and deploy Informatica PIM patches across environments

• Application upgrades / patches / EBFs / Service packs

• Patch updates at server level during weekends

Roles & Responsibilities:

• Assist in the triage, estimation, and resolution of reported bug/defects within the Informatica PIM production configuration

• Investigation and resolution of configuration impacting the design and documented behavior

• Determine the root cause, advise on fix/resolution options, make necessary configuration changes and unit test in DEV, and ensure successful testing of changes in QA environments

• Execute deployments into all environments

RTMS Helix Administrator

Role: RTMS Helix Administrator

Experience: – 5 years Relevant -3 years

Notice Period: - Immediate joiners

Location- Noida

Mandatory Skill- BMC Remedy, Service Now, ITSM

Job Description:

Work Address Temp. Remote

Experience (Relevant) BMC Remedy (Minimum 3 Years

BMC Helix – ITSM Administration

BMC Helix – DWP

POSITION OVERVIEW: RTMS Helix Administrator - Key position to support the configuration issues for all the customers and also this team onboard new accounts into RTMS Helix

POSITION GENERAL DUTIES AND TASKS: Makes configuration changes as necessary and make administrative changes to include but not limited to updates to foundations data, roles and permissions. Onboarding New Customers to BMC Helix

Share resume to this mail id

indrayani.r@cielhr.com

System Administration Analyst

Role: System Administration Analyst

Experience: – 3 years

Notice Period: - Immediate joiners

Location- Bangalore

Job Description:

Top skills which is mandatory

Problem Management,

Root Cause Analysis,

Service Desk

International Voice process

Excellent Communication Skills

Technical Support

ITIL-Service Now

Active Directory

POSITION GENERAL DUTIES AND TASKS:

Key Accountabilities

Participate in PIR meetings and drive service providers to identify root cause including well defined corrective/preventative action plans Manage problem record lifecycle by ensuring that respective Incidents

Problems or Changes are identified, recorded and tracked to resolution in line with agreed resolution plans; Proactively identify operational issues and trends

Provides appropriate reporting and drive resolution working directly with Service Providers; Monitors problem management performance metrics and Key Performance Indicators (KPIs)

Facilitates and participates in problem management meetings with focus on recent major incidents, RCA status, incident trending, and operational issues. Creating and updating of Problem

share resume to this mail id

indrayani.r@cielhr.com

RTMS Helix Administrator

Role: RTMS Helix Administrator

Experience: – 5 years Relevant -3 years

Notice Period: - Immediate joiners

Location- Noida

Mandatory Skill- BMC Remedy, Service Now, ITSM

Job Description:

Work Address Temp. Remote

Experience (Relevant) BMC Remedy (Minimum 3 Years

BMC Helix – ITSM Administration

BMC Helix – DWP

POSITION OVERVIEW: RTMS Helix Administrator - Key position to support the configuration issues for all the customers and also this team onboard new accounts into RTMS Helix

POSITION GENERAL DUTIES AND TASKS: Makes configuration changes as necessary and make administrative changes to include but not limited to updates to foundations data, roles and permissions. Onboarding New Customers to BMC Helix

Share resume to this mail id

indrayani.r@cielhr.com

RTMS Helix Administrator

Role: RTMS Helix Administrator

Experience: – 5 years Relevant -3 years

Notice Period: - Immediate joiners

Location- Noida

Mandatory Skill- BMC Remedy, Service Now, ITSM

Job Description:

Work Address Temp. Remote

Experience (Relevant) BMC Remedy (Minimum 3 Years

BMC Helix – ITSM Administration

BMC Helix – DWP

POSITION OVERVIEW: RTMS Helix Administrator - Key position to support the configuration issues for all the customers and also this team onboard new accounts into RTMS Helix

POSITION GENERAL DUTIES AND TASKS: Makes configuration changes as necessary and make administrative changes to include but not limited to updates to foundations data, roles and permissions. Onboarding New Customers to BMC Helix

share resume to this mail id

indrayani.r@cielhr.com

RTMS Helix Administrator

Role: RTMS Helix Administrator

Experience: – 5 years Relevant -3 years

Notice Period: - Immediate joiners

Location- Noida

Mandatory Skill- BMC Remedy, Service Now, ITSM

Job Description:

Work Address Temp. Remote

Experience (Relevant) BMC Remedy (Minimum 3 Years

BMC Helix – ITSM Administration

BMC Helix – DWP

POSITION OVERVIEW: RTMS Helix Administrator - Key position to support the configuration issues for all the customers and also this team onboard new accounts into RTMS Helix

POSITION GENERAL DUTIES AND TASKS: Makes configuration changes as necessary and make administrative changes to include but not limited to updates to foundations data, roles and permissions. Onboarding New Customers to BMC Helix

System Administration Analyst

Role: System Administration Analyst

Experience: – 3 years

Notice Period: - Immediate joiners

Location- Bangalore

Job Description:

Top skills which is mandatory

Problem Management,

Root Cause Analysis,

Service Desk

International Voice process

Excellent Communication Skills

Technical Support

ITIL-Service Now

Active Directory

POSITION GENERAL DUTIES AND TASKS:

Key Accountabilities

Participate in PIR meetings and drive service providers to identify root cause including well defined corrective/preventative action plans Manage problem record lifecycle by ensuring that respective Incidents

Problems or Changes are identified, recorded and tracked to resolution in line with agreed resolution plans; Proactively identify operational issues and trends

Provides appropriate reporting and drive resolution working directly with Service Providers; Monitors problem management performance metrics and Key Performance Indicators (KPIs)

Facilitates and participates in problem management meetings with focus on recent major incidents, RCA status, incident trending, and operational issues. Creating and updating of Problem Records

Share your resume to this mail id

indrayani.r@cielhr.com

CIEL/SEL/28625: Selenium Testing - App Admin

Organization-Thermofisher Scientific Inc-PPD

Role - Selenium Testing

Location - Bangalore(Remote)

Experience - 4- 6 years

Applications Administrator PPD is a leading global contract research organization providing comprehensive, integrated drug development, laboratory and lifecycle management services. Our clients and partners include pharmaceutical, biotechnology, medical device, academic and government organizations. With offices in 46 countries and more than 21,000+ professionals worldwide, PPD applies innovative technologies, therapeutic expertise and a firm commitment to quality to help clients and partners bend the cost and time curve of drug development to deliver lifechanging therapies that improve health. For more information, visit www.ppdi.com. Functions and Responsibilities: • Working with direction, this position will provide both development and operational support for our Laboratory Application Database Systems. • Specifically, this position will work with the end users to provide training and support on Laboratory computer systems. • Primary responsibility is support of primary database applications. Support includes implementation, administration, maintenance and research for these applications. • Collaboration with various staff and vendors is essential to manage projects and resolve short-term issues. • Works with the Senior Application Administrator and IT Operations Manager to set project priorities and manage tasks. • This position operates with minimal guidance from senior staff in support of the Laboratory applications. Requirement: • 3 + years of experience in testing. • Experience Development testing the UI, Database, and APIs • Proficient with SQL developer and writing complex scripts for testing. • Experience with Writing test plans • Understanding of 21 CFR part 11 compliance and testing • Experience with writing validation test cases, Validation plans, and summaries • Experience with Selenium test case writing is a bonus • Someone who can read/understand Java is a bonus • English skills – excellent spoken and writing is a must • Highly organized and detailed oriented. • Looking for someone who can handle a full workload (multiple projects) and likes a very fast paced environment. • Proactive - Someone who can demonstrate that they have taken proactive steps in previous projects to make things more efficient/ prevent future issues

Interested Candidates can share updated CV to aradhna.vij@cielhr.com

System Administration Analyst

Role: System Administration Analyst

Experience: – 3 years

Notice Period: - Immediate joiners

Location- Bangalore

Job Description:

Top skills which is mandatory

Problem Management,

Root Cause Analysis,

Service Desk

International Voice process

Excellent Communication Skills

Technical Support

ITIL-Service Now

Active Directory

POSITION GENERAL DUTIES AND TASKS:

Key Accountabilities

Participate in PIR meetings and drive service providers to identify root cause including well defined corrective/preventative action plans Manage problem record lifecycle by ensuring that respective Incidents

Problems or Changes are identified, recorded and tracked to resolution in line with agreed resolution plans; Proactively identify operational issues and trends

Provides appropriate reporting and drive resolution working directly with Service Providers; Monitors problem management performance metrics and Key Performance Indicators (KPIs)

Facilitates and participates in problem management meetings with focus on recent major incidents, RCA status, incident trending, and operational issues. Creating and updating of Problem Records

Share your resume to this mail id

indrayani.r@cielhr.com

System Administration Analyst

Role: System Administration Analyst

Experience: – 3 years

Notice Period: - Immediate joiners

Location- Bangalore

Job Description:

Top skills which is mandatory

Problem Management,

Root Cause Analysis,

Service Desk

International Voice process

Excellent Communication Skills

Technical Support

ITIL-Service Now

Active Directory

POSITION GENERAL DUTIES AND TASKS:

Key Accountabilities

Participate in PIR meetings and drive service providers to identify root cause including well defined corrective/preventative action plans Manage problem record lifecycle by ensuring that respective Incidents

Problems or Changes are identified, recorded and tracked to resolution in line with agreed resolution plans; Proactively identify operational issues and trends

Provides appropriate reporting and drive resolution working directly with Service Providers; Monitors problem management performance metrics and Key Performance Indicators (KPIs)

Facilitates and participates in problem management meetings with focus on recent major incidents, RCA status, incident trending, and operational issues. Creating and updating of Problem Records

Share your resume to this mail id

indrayani.r@cielhr.com

CIEL/SEL/28613: Selenium Testing-App Admin

One of the leading Global based company is looking for Selenium Testing-App Admin position at Bangalore Location.

Position: Selenium Testing-App Admin

Location: Bangalore

Experience: 3 to 6 years

Job Description:

• 3 + years of experience in testing.
• Experience Development testing the UI, Database, and APIs
• Proficient with SQL developer and writing complex scripts for testing.
• Experience with Writing test plans
• Understanding of 21 CFR part 11 compliance and testing
• Experience with writing validation test cases, Validation plans, and
summaries
• Experience with Selenium test case writing is a bonus
• Someone who can read/understand Java is a bonus
• English skills – excellent spoken and writing is a must
• Highly organized and detailed oriented.
• Looking for someone who can handle a full workload (multiple projects) and
likes a very fast paced environment.
• Proactive - Someone who can demonstrate that they have taken proactive
steps in previous projects to make things more efficient/ prevent future issues

If you have relevant experince please share your updated CV at olga.g@cielhr.com

CIEL/SEL/28612: SAS Adminnistrator

One of the leading Global based company is looking for SAS Administrator position at Bangalore location.

Position: SAS Admin

Location: Bangalore

Experience: 2 to 5 years

Job Description:

This position scope includes implementation, monitoring, optimization, operation and
support duties for development, test, and production systems in Applications
Administrators team. These applications include dotNet, Java Enterprise, Siebel
Applications, SAS Applications on Windows and Linux, using Oracle and Microsoft
SQL Server databases.
The focus for this position is with SAS and SAS Grid Applications.

Essential:
• 3+ years’ related experience or a combination of education, training &
experience
• Advanced experience with SAS and SAS Grid Applications
• Experience with Windows Server and multi-server application
deployments
• Powershell or other scripting will be considered an advantage

If you have relevant experience please share your updated CV at olga.g@cielhr.com

CIEL/SEL/28605: Admin

Consultant - Administration
ICRISAT invites applications from dynamic Indian nationals for the post of Consultant –
Administration for its cross-cutting Knowledge Management and Capacity
Development Cluster (KCD) housed under the Global Research Program “Enabling
Systems for Transformation (EST)”. This position is based at ICRISAT Headquarters, near
Greater Hyderabad, Telangana State, India.
ICRISAT is a non-profit, non-political organization that conducts agricultural research for
development in Asia and sub-Saharan Africa with a wide array of partners throughout the
world. ICRISAT and its partners help empower those living in the semi-arid tropics,
especially smallholder farmers, to overcome poverty, hunger, malnutrition and a degraded
environment through more efficient and profitable agriculture.
ICRISAT is headquartered in Patancheru near Hyderabad, India, with two regional hubs and
five country offices in sub-Saharan Africa. ICRISAT, established in 1972, is a member of the
CGIAR Consortium. For more details, see www.icrisat.org.
Responsibilities:
Provide administrative and secretarial support to the Knowledge Management and
Capacity Development cluster in processing of capacity development and training
programs for the Institute.
Demonstrated experience in events (i.e., internal and external meetings including
Visitors, programs, seminars and workshops) organization and coordination at all
phases from planning through to delivery. Take follow-up actions such as
arranging logistics, invitation letters, processing payments among others and ability
to interact effectively with partners as a service provider;
Provide support in preparing draft letters, power point presentations and reports for
the Knowledge and Capacity Development Cluster;
Liaise in smooth coordination of capacity building R&D operations among various \-
departments/units at ICRISAT;
Assist in handling other EST program administrative activities as directed by the
Program Administration Officer;
Perform any other additional duties as and when required by immediate and superior
supervisors;
Requirements:
A Bachelor’s degree in Business Administration or Bachelo r’s in HR relevant discipline
with a minimum of three to five years / post-graduation work experience with a
reputable organization, one - two years of which should be relevant experience and
expertise in providing administrative and secretarial support, practical people
management experience or working with a research team;
Ability to deal tactfully under pressure situations, deliver under tight schedules, and
maintain high degree of confidentiality as per project requirements;
Good computer skills especially in MS-Office applications;
Strong multi-tasking abilities, interpersonal communication skills, problem solving
skills.
Competencies
Good writing & communication skills (English - written and spoken) and networking
skills
Experience working in a multicultural team will be preferred
Good interpersonal and communication skills with good personality.
Should be a good team player and adaptable to working in multicultural team
General: The position is for one year initially on a fixed salary, renewable based on the
performance of the incumbent and the Institute's continuing need for the position.

ServiceNow System Administrator/Developer

Role :- ServiceNow Administrator / Developer

Experience :- 5 years relevant

Location :- Noida (Preferred) / Bangalore / Chennai - Temporary Remote

Shift Timing :- 02:00 Pm to 12:00 (OR) 04:30 PM to 01:30 AM

REQUIRED EXPERIENCE/TRAINING/EDUCATION/CERTIFICATION:

- Bachelor of Science in Computer Science, Business or related field or equivalent work experience

- 6 - 9 years of overall IT experience minimum

-Minimum 5 years of experience as administrator and developer for ServiceNow.

-Certified as a ServiceNow System Administrator

-Experience implementing at least 3 of the following ServiceNow product lines / applications: Incident -Management, Problem Management, Service Catalog, Change Management, IT Business -Management (Project Portfolio Management and Agile Development), IT Operations Management.

-Experience maintaining CMDB, Asset/Product Management

-SQL experience for Data Mining and Data Analysis

-ITIL Foundations certification (v4 preferred)

-Experience and/or certifications with several of the advanced ServiceNow areas below:

-Advanced training and/or higher level certifications in the Mainline certification paths for IT Service ITSM, ITBM and/or platform application development

-Experience in orchestration with Active Directory and integration with other commercial systems (HRIS, OSS). Exposure / experience with Integration Hub/spoke capabilities ideal.

-Expertise in Web Technologies (Web Services, XML, HTML, CSS, HTTP, etc ) a plus

-Experience with building REST/SOAP APIs.

SKILLS/ABILITIES:

-Interested in proposing technical solutions with a thorough understanding of business requirements and conversations with subject matter experts

-Ability to work with diverse teams (clinical, service center operations, and IT) that directly or indirectly impacts business processes

-Effective internal and external collaboration with all levels

-Persuasive techniques to gain cooperation, acceptance and agreement on business matters

-Customer service focused, including the ability to create an atmosphere that encourages an open dialogue about the internal and external customer s needs

-Ability to maintain composure in addressing stressful and/ challenging situations

-Ability to assess situations and assist in conflict resolution

-Excellent telephone, verbal and written communication skills, with the ability to communicate with internal and external customers

-Detail oriented, with excellent organization skills

-Knowledge and skills in the use of computers and software programs

Job Description:

-ServiceNow Systems Administrator is responsible for solution design, development, and administrative application support for the existing ServiceNow application. The Administrator will collaborate with multiple IT teams (Application Support, Service Desk, IT Infrastructure) to administer current application. As the application grows from the current IT footprint to other corporate and operational functional areas, the Administrator will engage with area subject matter experts to determine the optimum solution design, then configure/develop accordingly.

-Provides ongoing systems administration support including installation, customization, maintenance and troubleshooting

-Design, create, configure workflow. Create and use Update Sets.

-Provide day to day operational support and maintenance as well as Tier Level 2/3 support for ServiceNow system 7x24x365. Administer the production instance of the ServiceNow platform in sync with business process changes: New reports, changes in workflow, integration updates, etc.

-Complete assessment, configuration, and workflow administration to support new business processes in the platform. Perform assessments and listen to internal customers to understand and anticipate their business needs and determine priorities in the context of the overall company strategy. Implement and enhance ServiceNow platform and modules per company business requirements.

-Design, create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs . Design, create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, etc. in ServiceNow platform.

-Comply with applicable legal requirements, standards, policies and procedures including, but not limited to the Compliance Program: Code of Conduct, HIPAA and Documentation Standards.

-Maintains a commitment to the values and mission of NTT Data Services

-Additional responsibilities as assigned by one's supervisor or other manager related to the position/department.

About Company

The company is a top 10 global IT services provider, headquartered in Tokyo and operating in more than 50 countries.

For us, work is not only for technological innovation, it is about connecting people to create better solutions for everyday life.

It offers an advanced portfolio of consulting, application, business process, cloud, and infrastructure services to businesses and governments worldwide.

Our roots cross continents and cultures, dating back five decades. Since the foundation of

The company have made sustainable business growth through our DNA to be people-oriented. Through our long-term perspective, we hope to make a big difference in this world by getting the small things right. This pedigree yields a characteristic unique to company, the opportunity for a global brand with the creative energy and enthusiasm of an entrepreneur.

About CIEL HR

Ciel HR marks the return of HR visionaries to the HR Services industry, powered by technology and analytics. The Founders of Ma Foi, the pioneer of the HR services sector in India, along with some of the finest brains in the HR Services Industry have envisioned and built the firm, Ciel HR, to deliver the full range of Recruiting services from Executive Search, Recruitment Process Outsourcing and Staffing Permanent as well as Temporary roles through its offices in India and the Middle East.

Website: https://www.cielhr.com

System Administration Analyst

Roles & Responsibilities:

Role: System Administration Analyst

Experience: – 3 years

Notice Period: - Immediate joiners

Location- Bangalore

Job Description:

Top skills which is mandatory

Problem Management,

Root Cause Analysis,

Service Desk

International Voice process

Excellent Communication Skills

Technical Support

ITIL-Service Now

Active Directory

POSITION GENERAL DUTIES AND TASKS:

Key Accountabilities

Participate in PIR meetings and drive service providers to identify root cause including well defined corrective/preventative action plans Manage problem record lifecycle by ensuring that respective Incidents

Problems or Changes are identified, recorded and tracked to resolution in line with agreed resolution plans; Proactively identify operational issues and trends

Provides appropriate reporting and drive resolution working directly with Service Providers; Monitors problem management performance metrics and Key Performance Indicators (KPIs)

Facilitates and participates in problem management meetings with focus on recent major incidents, RCA status, incident trending, and operational issues. Creating and updating of Problem Records

Share your resume to this mail id

indrayani.r@cielhr.com

RTMS Helix Administrator

Job Summary

Work Address Temp. Remote

Experience- ( Relevant) BMC Remedy ( Minimum 3 Years )

Top 3 skills which is mandatory

BMC Remedy (Helix)

Service Now

ITSM Administration

BMC Helix – DWP

POSITION OVERVIEW : RTMS Helix Administrator - Key position to support the configuration issues is - for all the customers and also this team onboard new accounts into RTMS Helix.

POSITION GENERAL DUTIES AND TASKS : Makes configuration changes as necessary and make administrative changes to include but not limited to updates to foundations data, roles and permissions. Onboarding New Customers to BMC Helix

Contact-indrayani.r@cielhr.com

System Administration Analyst

Roles & Responsibilities:

Role: System Administration Analyst

Experience: – 3 years

Notice Period: - Immediate joiners

Location- Bangalore

Job Description:

Top skills which is mandatory

Problem Management,

Root Cause Analysis,

Service Desk

International Voice process

Excellent Communication Skills

Technical Support

ITIL-Service Now

Active Directory

POSITION GENERAL DUTIES AND TASKS:

Key Accountabilities

Participate in PIR meetings and drive service providers to identify root cause including well defined corrective/preventative action plans Manage problem record lifecycle by ensuring that respective Incidents

Problems or Changes are identified, recorded and tracked to resolution in line with agreed resolution plans; Proactively identify operational issues and trends

Provides appropriate reporting and drive resolution working directly with Service Providers; Monitors problem management performance metrics and Key Performance Indicators (KPIs)

Facilitates and participates in problem management meetings with focus on recent major incidents, RCA status, incident trending, and operational issues. Creating and updating of Problem Records

Share your resume to this mail id

indrayani.r@cielhr.com

System Administration Analyst

Roles & Responsibilities:

Role: System Administration Analyst

Experience: – 3 years

Notice Period: - Immediate joiners

Location- Bangalore

Job Description:

Top skills which is mandatory

Problem Management,

Root Cause Analysis,

Service Desk

International Voice process

Excellent Communication Skills

Technical Support

ITIL-Service Now

Active Directory

POSITION GENERAL DUTIES AND TASKS:

Key Accountabilities

Participate in PIR meetings and drive service providers to identify root cause including well defined corrective/preventative action plans Manage problem record lifecycle by ensuring that respective Incidents

Problems or Changes are identified, recorded and tracked to resolution in line with agreed resolution plans; Proactively identify operational issues and trends

Provides appropriate reporting and drive resolution working directly with Service Providers; Monitors problem management performance metrics and Key Performance Indicators (KPIs)

Facilitates and participates in problem management meetings with focus on recent major incidents, RCA status, incident trending, and operational issues. Creating and updating of Problem Records

Share your resume to this mail id

indrayani.r@cielhr.com

System Adminisitration/ Service Desk Support

Skills Required:

Mandate skill:

1. Excellent communication skills without MTI

2. Experience in ITIL, basic troubleshooting. (Hardware & Software)

3. International inbound call handling experience (preferably UK/US).

Roles and Responsibilities:

Respond to inbound calls and log incidents and requests for users.

Triage emails & self-service incidents and requests at inception, capture all relevant information to arrive at an initial diagnosis

Prioritize incidents and requests as per the agreed service level agreements

Call end-users as necessary

Execute resolutions and fulfilment activities as part of FCR that are part of Service Desk responsibilities.

Functionally escalate incidents and requests, to respective resolver teams

Proactively request updates for incidents and requests which are assigned to resolver teams

Seek end user acceptance of incident resolution and request fulfilment activities

Document details and steps taken to resolve an incident or request

Proactively suggest knowledgebase articles for consideration of publication

Remotely connect to devices and systems to provide first line support (which include but are not limited to password resets, account and software administration)

Requirements:

International inbound call handling experience (preferably UK/US)

Good written & spoken English

ITIL basics

Basic technical troubleshooting skills (Hardware & Software)

Experience in using ticketing tool.

Experience working with onshore teams and clients

Technical expertise and experience working for a managed service provider

Ability to work individually and take initiative to handle difficult situations

ServiceNow System Administrator/Developer

Role :- ServiceNow Administrator / Developer

Experience :- 5 years relevant

Location :- Noida (Preferred) / Bangalore / Chennai - Temporary Remote

Shift Timing :- 02:00 Pm to 12:00 (OR) 04:30 PM to 01:30 AM

REQUIRED EXPERIENCE/TRAINING/EDUCATION/CERTIFICATION:

- Bachelor of Science in Computer Science, Business or related field or equivalent work experience

- 6 - 9 years of overall IT experience minimum

-Minimum 5 years of experience as administrator and developer for ServiceNow.

-Certified as a ServiceNow System Administrator

-Experience implementing at least 3 of the following ServiceNow product lines / applications: Incident -Management, Problem Management, Service Catalog, Change Management, IT Business -Management (Project Portfolio Management and Agile Development), IT Operations Management.

-Experience maintaining CMDB, Asset/Product Management

-SQL experience for Data Mining and Data Analysis

-ITIL Foundations certification (v4 preferred)

-Experience and/or certifications with several of the advanced ServiceNow areas below:

-Advanced training and/or higher level certifications in the Mainline certification paths for IT Service ITSM, ITBM and/or platform application development

-Experience in orchestration with Active Directory and integration with other commercial systems (HRIS, OSS). Exposure / experience with Integration Hub/spoke capabilities ideal.

-Expertise in Web Technologies (Web Services, XML, HTML, CSS, HTTP, etc ) a plus

-Experience with building REST/SOAP APIs.

SKILLS/ABILITIES:

-Interested in proposing technical solutions with a thorough understanding of business requirements and conversations with subject matter experts

-Ability to work with diverse teams (clinical, service center operations, and IT) that directly or indirectly impacts business processes

-Effective internal and external collaboration with all levels

-Persuasive techniques to gain cooperation, acceptance and agreement on business matters

-Customer service focused, including the ability to create an atmosphere that encourages an open dialogue about the internal and external customer s needs

-Ability to maintain composure in addressing stressful and/ challenging situations

-Ability to assess situations and assist in conflict resolution

-Excellent telephone, verbal and written communication skills, with the ability to communicate with internal and external customers

-Detail oriented, with excellent organization skills

-Knowledge and skills in the use of computers and software programs

Job Description:

-ServiceNow Systems Administrator is responsible for solution design, development, and administrative application support for the existing ServiceNow application. The Administrator will collaborate with multiple IT teams (Application Support, Service Desk, IT Infrastructure) to administer current application. As the application grows from the current IT footprint to other corporate and operational functional areas, the Administrator will engage with area subject matter experts to determine the optimum solution design, then configure/develop accordingly.

-Provides ongoing systems administration support including installation, customization, maintenance and troubleshooting

-Design, create, configure workflow. Create and use Update Sets.

-Provide day to day operational support and maintenance as well as Tier Level 2/3 support for ServiceNow system 7x24x365. Administer the production instance of the ServiceNow platform in sync with business process changes: New reports, changes in workflow, integration updates, etc.

-Complete assessment, configuration, and workflow administration to support new business processes in the platform. Perform assessments and listen to internal customers to understand and anticipate their business needs and determine priorities in the context of the overall company strategy. Implement and enhance ServiceNow platform and modules per company business requirements.

-Design, create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs . Design, create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, etc. in ServiceNow platform.

-Comply with applicable legal requirements, standards, policies and procedures including, but not limited to the Compliance Program: Code of Conduct, HIPAA and Documentation Standards.

-Maintains a commitment to the values and mission of NTT Data Services

-Additional responsibilities as assigned by one's supervisor or other manager related to the position/department.

About Company

The company is a top 10 global IT services provider, headquartered in Tokyo and operating in more than 50 countries.

For us, work is not only for technological innovation, it is about connecting people to create better solutions for everyday life.

It offers an advanced portfolio of consulting, application, business process, cloud, and infrastructure services to businesses and governments worldwide.

Our roots cross continents and cultures, dating back five decades. Since the foundation of

The company have made sustainable business growth through our DNA to be people-oriented. Through our long-term perspective, we hope to make a big difference in this world by getting the small things right. This pedigree yields a characteristic unique to company, the opportunity for a global brand with the creative energy and enthusiasm of an entrepreneur.

About CIEL HR

Ciel HR marks the return of HR visionaries to the HR Services industry, powered by technology and analytics. The Founders of Ma Foi, the pioneer of the HR services sector in India, along with some of the finest brains in the HR Services Industry have envisioned and built the firm, Ciel HR, to deliver the full range of Recruiting services from Executive Search, Recruitment Process Outsourcing and Staffing Permanent as well as Temporary roles through its offices in India and the Middle East.

Website: https://www.cielhr.com

RTMS Helix Administrator

Work Address Temp. Remote

Experience- ( Relevant) BMC Remedy ( Minimum 3 Years )

Top 3 skills which is mandatory

BMC Remedy (Helix)

Service Now

ITSM Administration

BMC Helix – DWP

POSITION OVERVIEW : RTMS Helix Administrator - Key position to support the configuration issues is - for all the customers and also this team onboard new accounts into RTMS Helix.

POSITION GENERAL DUTIES AND TASKS : Makes configuration changes as necessary and make administrative changes to include but not limited to updates to foundations data, roles and permissions. Onboarding New Customers to BMC Helix

Contact-indrayani.r@cielhr.com

System Administration Analyst - Service Desk

Skills Required:

• Participate in PIR meetings and drive service providers to identify root cause including well defined corrective/preventative action plans
• Manage problem record lifecycle by ensuring that respective Incidents, Problems or Changes are identified, recorded and tracked to resolution in line with agreed resolution plans
• Pro-actively identify operational issues and trends
• Provides appropriate reporting and drive resolution working directly with Service Providers
• Monitors problem management performance metrics and Key Performance Indicators (KPIs)
• Facilitates and participates in problem management meetings with focus on recent major incidents, RCA status, incident trending, and operational issues.
• Creating and updating of Problem Records

System Administration Analyst

Role- System Administration Analyst

Mandatory Skills: International technical voice support, ITIL, Excellent communication

Exp-2-5 years

Np- Immediate Joiner

Work Location: Bangalore - Currently work from home

POSITION GENERAL DUTIES AND TASKS :

Min 2+ years of relevant experience in a technical support role

Working Knowledge of Operating Systems such as Windows 7 &10

Knowledge of identifying and troubleshooting issues related to System Configuration, Software & COTS applications ,VPN, servers

Working knowledge of MS Office suite & Skype for business

Fair understanding of ITIL practices in Incident Management, Request Management Problem Management.

About Company: Is a top 10 global IT services provider, headquartered in Tokyo and operating in more than 50 countries. For us, work is not only for technological innovation, it is about connecting people to create better solutions for everyday life.

Apply on indrayani.r@cielhr.com

RTMS Helix Administrator

Role- RTMS Helix Administrator

Exp- 3 years

Np- Immediate Joiner

Work Address Temp. Remote

Experience ( Relevant) BMC Remedy ( Minimum 3 Years )

Top 3 skills which is mandatory

BMC Helix

Service Now

ITSM Administration

BMC Helix – DWP

POSITION OVERVIEW : RTMS Helix Administrator - Key position to support the configuration issues is - for all the customers and also this team onboard new accounts into RTMS Helix.

POSITION GENERAL DUTIES AND TASKS : Makes configuration changes as necessary and make administrative changes to include but not limited to updates to foundations data, roles and permissions. Onboarding New Customers to BMC Helix

Contact-indrayani.r@cielhr.com